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Hanoi Inner Hotel

3.5 star property
Lakefront hotel connected to a shopping centre in Hanoi with a restaurant

Choose dates to view prices

Photo gallery for Hanoi Inner Hotel

Lobby
City view
Property entrance
View from room
Minibar, in-room safe, desk, soundproofing
Hanoi Inner Hotel is steps from Hoan Kiem Lake, blending historic charm with modern comfort. Enjoy meals at the restaurant, plan cultural tours, or relax with coffee in the lobby. Helpful staff offers dry cleaning and express check-out, services highly valued by past guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is NZ$48
includes taxes & fees
10 Oct - 11 Oct

Room options

Check availability for these dates

Tonight

Sept 19 - Sept 20
Check availability for tonight Sept 19 - Sept 20

Tomorrow

Sept 20 - Sept 21
Check availability for tomorrow Sept 20 - Sept 21
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Rainfall showerhead
Hairdryer
Designer toiletries
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Family Quadruple Room, City View

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Rainfall showerhead
Hairdryer
Designer toiletries
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Rainfall showerhead
Hairdryer
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, City View

Minibar, in-room safe, desk, soundproofing

Triple Room, City View

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Rainfall showerhead
Hairdryer
Designer toiletries
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Rainfall showerhead
Hairdryer
Designer toiletries
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located on a river, Hanoi Inner Hotel is in Old Quarter neighbourhood and is connected to a shopping centre. Ho Chi Minh Mausoleum is a notable landmark, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Visit our Hanoi travel guideOpens in a new window
Map
No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk - 0.0 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • ‪Bánh Mỳ Mama - ‬1 min walk
  • ‪Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - ‬1 min walk
  • ‪Bánh Gối Lý Quốc Sư - ‬1 min walk
  • ‪Quán Gốc Đa - ‬1 min walk
  • ‪Nem Nướng Nhà Thờ - ‬1 min walk

About this property

Hanoi Inner Hotel

Hotel near Hoan Kiem Lake
St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market are located near Hanoi Inner Hotel, which provides dry cleaning/laundry services, a business centre and a restaurant. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • A front desk safe, a porter/bellboy and a lift
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hanoi Inner Hotel boast perks, such as fireplaces and air conditioning, in addition to amenities, such as free WiFi and computers.
Extra conveniences in all rooms include:
  • Rainfall showers, designer toiletries and hairdryers
  • 32-inch LCD TVs with cable channels and DVD players
  • Fridges, coffee/tea makers and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Parking on site (VND 200,000 per night)
  • Onsite parking options include a carport

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat

More

  • 1 building
  • 6 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Computer
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 250000.0 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self-parking fee: VND 200000 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Boutique Splendid Hotel
Splendid Boutique
Splendid Boutique Hotel
Splendid Star Boutique
Splendid Star Boutique Hanoi
Splendid Star Boutique Hotel
Splendid Star Boutique Hotel Hanoi
Splendid Star Hotel
Star Boutique Hotel
Hanoi Inner Hotel Hotel
Hanoi Inner Hotel Hanoi
Splendid Star Boutique Hotel
Hanoi Inner Hotel Hotel Hanoi
7S Hotel Splendid Star Boutique

Frequently asked questions

Is Hanoi Inner Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Inner Hotel?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Hanoi Inner Hotel on 10 Oct 2025 start from NZ$47.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi Inner Hotel?

Self-parking is available for VND 200000 per night.

What time is check-in at Hanoi Inner Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hanoi Inner Hotel?

Checkout is at noon. Late check-out is available for a fee.

Does Hanoi Inner Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hanoi Inner Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake and Hanoi Old Town Night Market. Hang Gai Street and Hang Da Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot.

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Hanoi Inner Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1000 reviews
Rating 8 - Good. 169 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

jen

Liked: Staff & service
Staff really helpful and friendly. Rooms a bit tired looking and lack ventilation, air conditioning is poor
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to have everything so close and able to be accessed by foot. Staff were super nice, helpful and welcoming.
Stayed 1 night in May 2025

10/10 Excellent

PaYing

Liked: Cleanliness, staff & service, property conditions & facilities
Great property in the heart of Old City. The rooms were large and convenient.
Stayed 1 night in Apr 2025

8/10 Good

Malachy

The property is in a great location, close to the old quarter and right next to St. Paul’s Cathedral. The staff were very friendly and helpful when we had a late night arrival. The was quite large had a nice view overlooking the street. It was somewhat noisy at night with motorbikes and cars passing by and the bathroom could benefit from a deep clean. The price was fair for what you get.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My all time favorite hotel in Hanoi
Stayed 1 night in Feb 2025

8/10 Good

martha

Liked: Cleanliness
Good price good location
Stayed 1 night in Jan 2025

6/10 Okay

Shawn

Disliked: Property conditions & facilities
Helpful staff. Close location to many places in the historical district. However, the room is not nearly as nice as the pictures lead you to believe. It’s kind of run down. The AC worked, it was clean enough and it was safe. That’s all that mattered to us. The old saying ‘You Get What You Pay For.’ is still true!
Stayed 4 nights in Jun 2025

10/10 Excellent

Beryl Knena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about this hotel was Lucy, her excellent service and genuine interactions to help ensure our stay was great made our stay at this hotel worth it. The AC was super helpful and worked well too! Breakfast was not included however many places were near to eat. The hotel was located at a good spot.
Stayed 6 nights in May 2025

8/10 Good

Jussi

Liked: Cleanliness, staff & service
Good stay.
Stayed 4 nights in Dec 2024

8/10 Good

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great location

Nice tiny hotel, close to everything. Big rooms. Located close to cathedral in a low traffic street. Restaurants, circle K and services in same.street.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel located in a street in the old quarter with lots of dining options. The staff is friendly and very helpful with tour and restaurant bookings.
Stayed 4 nights in Nov 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for walking around
Stayed 1 night in Dec 2024

8/10 Good

Jacqueline

Miscommunication

The hotel was not bad, but there’s one of the girls that works in the reception that does not know English, and there was a miscommunication
Stayed 3 nights in May 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel. It is situated in a very quaint alley with the cathedral at the end of the alley. The hotel is ideally located within easy walking distance of the Old Quarter and Hoan Kiem lake. The staff at the hotel are very friendly and helpful. The facilities at the hotel however are a bit tired and worn and could do with some upgrade. I would recommend this hotel and I would stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here whenever i am in Hanoi. Its perfect for my needs. Its well kept and the host always helps me make travel arrangements even when i am in other parts of Vietnam. Also i was able to store my luggage here. The rooms are clean and very spacious
Stayed 1 night in Feb 2025

4/10 Poor

SAR

If you are looking for a place where you can save money this is the right place and close to everything this is the right place, but the cleaning is very bad, the bathroom and the floor were dirty, there were even ants in our bed.
Stayed 1 night in Mar 2025

10/10 Excellent

Teresa Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind. The hotel was centralized in the Old Quarter and walking distance to the lake and surrounding shopping areas and restaurants. We enjoyed our stay very much!
Stayed 8 nights in Oct 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with very helpful staff
Stayed 2 nights in Apr 2024

6/10 Okay

Cielo

Location is perfect! staff are helpful and friendly. The hotel is kinda old though, no phone in the room so if u need something, you have to go down the reception’s area to request for it. Overall, its not a bad place to stay.
Stayed 2 nights in Jan 2025

2/10 Terrible

Carmen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was poorly maintained with broken flooring. The shower smelt bad and there were bugs. We complained and the receptionist offered a slightly better room but there were still bugs and so we immediately left and went to a different hotel. I am surprised this is rated above 9.0 on Hotels.com
Shower gel was broken too
Very old and rusted
Stayed 3 nights in May 2025

6/10 Okay

Chun

Liked: Staff & service
Bed is good and comfortable. No electric kettle provided. Staff are helpful.
Stayed 2 nights in Feb 2025

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location!

Sure the room needed a little tlc but the excellent location and service more than make up for that! In fact there’s so much to see and do in the area that you’ll barely be in your room. Highly recommend!
Stayed 3 nights in Dec 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service
Pictures looked nothing like the property. Toilet leaked, bathroom faucet ready to fall off. Staff was very friendly and helpful. Location was fine.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mimi Pham

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable, good price and highly recommended

I came back to this hotel for the 2nd time. Very spaces and clean room, close to everything. Love it and highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little gem of a hotel and in such a picturesque part of Hanoi near the cathedral and off a very charming street with lots of cute restaurants and shops as well as historic buildings and beautiful trees. Nearby is a convenience store and its easy to catch the bus from here to other parts of Vietnam as well as easy walking to the lake and all the amazing sights of Hanoi old quarter. The rooms are spacious, very clean and well maintained and the host was so extremely helpful to me. I was really happy i found this place and i already booked it for my return trip into the city
Stayed 1 night in Jan 2025