Tulum Hotels

great place to stay to check out the town of Tulum !!

We stayed here for two nights on our honeymoon and would highly recommend this hotel. The staff were lovely and helpful, the restaurant was lovely, facilities were clean and well kept and our room was amazing. A huge king sized bed with air conditioning that staff kindly put on for your when they clean the room is fantastic and just what you need after a long day lazing on the white powder sand beach in one off the loungers!

First off, I want to make it clear that not every room is the same at Retiro Maya. I was staying in a single room in a large house. Sometimes they rent out the whole house to one group, sometimes they split it up for various people. I was literally a hop, skip, and a jump from the beach. I had electricity all the time, internet all the time, a lovely, lovely room with a closet and drawers for my clothes. Fresh sheets & towels, my own private bathroom. Tremendous! The only problem I had was that there wasn't any hot water when I arrived. I told the staff about it, they said they would fix it right away--and they did! They couldn't have been more professional or friendly. I am not a big drinker so I can't comment on the bar here. Nor did I do any yoga. There's a bike at the hotel next door, a taxi was there whenever I needed it. I just had no complaints and would definitely stay there again.

We loved our family vacation to Dreams Tulum! All staff members were smiling, friendly and very helpful! We had so much fun at the pool and with beach activities! We will definitely return very soon!

Thank you for the best vacation I've ever had! Stephen you, your family and your staff are amazing.

Everything was perfect! Complimentary breakfast, hammock on rooms patio, cabanas on the beach, the drinks, the service! You could really come here and never leave the hotel! We rented bikes and went down the road to have dinner one night, which felt safe. All and all a perfect weekend away!

Zenserenity is where to go to relax, experience beauty, spend time with your soulmate, & be surrounded by caring and attentive staff. Guadi & Lydia are amazing people who made us feel so welcome and gave us insight about the history of Tulum & non-touristy things to do in the area. Guadi even taught us Mayan! We'd go back just to visit the staff! The resort itself is beautiful, clean, & well maintained. The rooms are beautiful & we were so pleased that you can open the grand windows to feel the ocean breeze. Another added perk of an adults only resort. You don't have to worry about getting up at 5am to reserve a pool lounger here! Fighting the crowds is not a problem at all at this resort, unlike a lot of the others from Cancun to Tulum. The food was fresh & delicious. Don't worry about getting burnt out on the all-inclusive menu... you can order something different off the menu everyday! If you don't know what to get, the staff can provide excellent recommendations. They had a breakfast buffet on our last day and they had every option under the sun, all delicious! The food & drink selection was very impressive! We took a shuttle service (from Best Day Travel - highly recommend!) from the Cancun airport to Zenserenity. It was about an hour and a half ride that allowed us to see some of the other resorts we contemplated. They were all overdone and overcrowded... we definitely made the right choice and plan to return every year!

Whether swimming in the turquoise blue sea or enjoying the calming water of your private pool, no detail is overlooked. From the friendly staff, to the delicious food... From the hanging lanterns to the smell of copal wafting through the air, BeTulum over delivers in every way. They were successful at curating the ultimate beach get-away. We loved every minute of it and plan to go back.

A really great little hotel. Only 12 rooms, but well designed and thought out.Very good location. The rooms were quite small but well laid out and very clean. The manager (Alex, I think) was very polite and extremely helpful, he also spoke excellent English. Would recommend to anyone.