Xscape Tulum

Travelers find peaceful natural surroundings near Playa Paraiso, with refreshing cocktails waiting at the bar after a day of exploration

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Dates

January 2026

16

February 2026

Luxury Room, 1 King Bed, Garden View | View from room - Xscape Tulum (Tulum)

Luxury Room, 1 King Bed, Garden View - Xscape Tulum (Tulum)

Luxury Room, 1 King Bed, Garden View | Living room - Xscape Tulum (Tulum)

Superior Apartment - Xscape Tulum (Tulum)

Located near Tulum National Park, Xscape Tulum offers a tranquil escape with gardens, a library, and a bar. Guests can borrow bikes for exploration or book massages at the spa. Enjoy reliable WiFi and a sun-drenched outdoor pool with loungers.

Excellent

Popular amenities

Parking included
Free Wi-Fi
Air-conditioning
Breakfast available

Room options

Check availability for these dates

Tonight

Jan 16 - Jan 17

Tomorrow

Jan 17 - Jan 18

All rooms

2 beds

1 bed

Showing 16 of 16 rooms

Apartment, Terrace

Exceptional

Highlights

Balcony

Separate dining area

Air conditioning

Free cots/infant beds

Kitchen

Full-sized fridge/freezer

Ceiling fan

Private bathroom

60 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Standard Apartment, 1 Queen Bed with Sofa bed, Pool View

Highlights

Air conditioning

Free cots/infant beds

Kitchen

Full-sized fridge/freezer

Ceiling fan

Separate bedroom

Sofa bed

Private bathroom

60 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Loft, Terrace

Exceptional

Highlights

Terrace

Air conditioning

Free cots/infant beds

Kitchen

Full-sized fridge/freezer

Private bathroom

Hairdryer

Designer toiletries

35 sq m
Sleeps 3
1 Queen Bed

Junior Loft, Terrace

Very good

Highlights

Terrace

Air conditioning

Free cots/infant beds

Private bathroom

Hairdryer

Designer toiletries

Daily housekeeping

In-room safe

30 sq m
Sleeps 3
1 Queen Bed

Premium Room, 1 King Bed, Hot Tub, Pool View

Excellent

Highlights

Private hot tub

Air conditioning

Free cots/infant beds

Private bathroom

Hairdryer

Designer toiletries

Daily housekeeping

In-room safe

30 sq m
Sleeps 2
1 King Bed

Premium Room, Balcony, Pool View

Exceptional

Highlights

Balcony

Air conditioning

Free cots/infant beds

Private bathroom

Hairdryer

Designer toiletries

Daily housekeeping

In-room safe

30 sq m
Sleeps 3
1 Queen Bed

Premium Room, Terrace, Pool View

Very good

Highlights

Terrace

Air conditioning

Free cots/infant beds

Private bathroom

Hairdryer

Designer toiletries

Daily housekeeping

In-room safe

25 sq m
Sleeps 3
1 King Bed

Luxury Room, 1 King Bed, Jetted Tub, Garden Area

Highlights

Air conditioning

Free cots/infant beds

Private bathroom

Jetted bath

Hairdryer

Designer toiletries

Daily housekeeping

In-room safe

45 sq m
Sleeps 3
1 King Bed

Luxury Room, 1 King Bed, Garden View

Highlights

Air conditioning

Free cots/infant beds

Private bathroom

Hairdryer

Designer toiletries

Daily housekeeping

In-room safe

45 sq m
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed

Very good

Highlights

Air conditioning

Free cots/infant beds

Private bathroom

Hairdryer

Designer toiletries

Daily housekeeping

In-room safe

30 sq m
Sleeps 2
1 King Bed

Superior Apartment

Highlights

Air conditioning

Free cots/infant beds

Separate bedroom

Private bathroom

Hairdryer

Designer toiletries

Daily housekeeping

In-room safe

1 bedroom
Sleeps 3
1 King Bed and 1 Large Single Sofa Bed

Superior Apartment Deluxe

Highlights

Air conditioning

Free cots/infant beds

Separate bedroom

Private bathroom

Hairdryer

Designer toiletries

Daily housekeeping

In-room safe

1 bedroom
Sleeps 4
1 King Bed and 1 Large Single Sofa Bed

Superior Apartment

Highlights

Air conditioning

Free cots/infant beds

Separate bedroom

Private bathroom

Hairdryer

Designer toiletries

Daily housekeeping

In-room safe

1 bedroom
Sleeps 4
1 King Bed and 1 Large Single Sofa Bed

Estandar Apartment

Highlights

Air conditioning

Free cots/infant beds

Separate bedroom

Private bathroom

Hairdryer

Designer toiletries

Daily housekeeping

In-room safe

1 bedroom
Sleeps 3
1 King Bed and 1 Large Single Futon

Apartment Premium With Jacuzzi

Highlights

Air conditioning

Free cots/infant beds

Separate bedroom

Private bathroom

Hairdryer

Designer toiletries

Daily housekeeping

In-room safe

1 bedroom
Sleeps 3
1 King Bed and 1 Large Single Futon

Apartment with Terrace and Jacuzzi

Highlights

Air conditioning

Separate bedroom

Private bathroom

Hairdryer

Designer toiletries

Daily housekeeping

In-room safe

Living room

1 bedroom
Sleeps 3
1 King Bed and 1 Double Futon

About the area

Located in Tulum City Center, a neighbourhood in Tulum, Xscape Tulum is in a shopping district. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Playa Paraiso and Sian Ka'an Biosphere Reserve are two other places to visit that come recommended. Looking to get your feet wet? Scuba diving, snorkelling and boat tours adventures can be found near the property.

Visit our Tulum travel guide

Calle Kukulcan Sur entre Calle Xel Ha, Zac be, Tulum, QROO, 77780

What's nearby

Hospital de Tulum - 6 min walk - 0.6 km
Dos Aguas Park - 11 min walk - 1.0 km
Holistika Art Walk - 4 min drive - 2.2 km
Hunab Lifestyle Center - 7 min drive - 2.8 km
Jaguar Park - 7 min drive - 2.8 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 98 min drive

Restaurants

‪Delicia - ‬5 min walk
‪Guacamole Club - ‬5 min walk
‪Taqueria El Sabor Mexicano - ‬4 min walk
‪El Agavero - ‬5 min walk
‪Burrito Amor - ‬7 min walk

About this property

Xscape Tulum

Hotel near Tulum National Park

Located close to Playa Paraiso and Tulum Mayan Ruins, Xscape Tulum provides a garden, a library and a bar. Active travellers can enjoy cycling at this hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.

Other perks at this hotel include:

An outdoor pool, along with sunloungers
Free self-parking
Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
A front desk safe, luggage storage and multilingual staff
Guest reviews give top marks for the helpful staff

Room features

All guest rooms at Xscape Tulum have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.

More amenities include:

Bathrooms with designer toiletries and showers

Similar properties

Pool
Spa
Parking included
Free Wi-Fi

includes taxes & fees

24 Jan - 25 Jan

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free secured, uncovered self parking on site
Limited on-site self parking

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: USD 8 to 15 for adults and USD 8 to 15 for children
A bar/lounge
A restaurant

Things to do

Bicycle rentals
Bicycle storage
Library
Outdoor pool

Family friendly

Outdoor pool

Conveniences

ATM
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Garden
Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible path of travel

More

3 buildings
3 floors
Built in 2014
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower
Towels provided

More

Air conditioning
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Sunday (7:30 AM - 9:00 PM)

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

Fee for cooked-to-order breakfast: approximately USD 8 to 15 for adults and USD 8 to 15 for children
Airport shuttle fee: USD 130 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property Registration Number 9075846

We should mention

This property does not have any lifts

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Xscape Tulum Hotel

Xscape Tulum

Xscape Tulum Hotel

Xscape Tulum Tulum

Xscape Tulum Hotel Tulum

Frequently asked questions

Does Xscape Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

Is Xscape Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Xscape Tulum?

Self-parking is free at this property.

What time is check-in at Xscape Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Xscape Tulum?

Checkout is at noon.

Does Xscape Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130 per room applies.

Where is Xscape Tulum located?

Located in Tulum City Center, this hotel is 2.7 mi (4.4 km) from Tulum National Park and 3 mi (4.8 km) from Tulum Mayan Ruins. Gran Cenote and Playa Paraiso are also within 6 mi (10 km).

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Xscape Tulum Reviews

8.8

Excellent

9.0

Cleanliness

7.4

Location

9.2

Staff & service

8.8

Property conditions & facilities

8/10 Good

Landon

20 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The wait staff was excellent. We stayed in the jacuzzi garden room…was more like a cold tub. All of downtown Tulum was within walking distance. Good selection of restaurants within a half mile.

Stayed 3 nights in Sep 2025

10/10 Excellent

Aneesa

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful gardens and relaxing vibe

Stayed 4 nights in Mar 2025

10/10 Excellent

Luis

21 May 2025

Spuer nice courtyard area w pool and nice spacious tooms

Stayed 1 night in May 2025

10/10 Excellent

Marika

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Walking distance to Tulum Centro. 7 eleven, very cute cafe and many dining nearby. Very friendly receptionist.

Stayed 4 nights in Dec 2024

10/10 Excellent

Edwin

19 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, matched the Tulum vibe we all imagine. Area surrounding is very local, but it is conveniently located to the center of town. Staff was exceptional!

Stayed 1 night in Jul 2024

10/10 Excellent

Bruce

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing, “artistic vibe.”

This is a small, quiet hotel with a bit of an artistic, primitive vibe. Very kind staff. Relaxing. Spacious room with very comfortable king size bed. Great swimming pool & pretty outdoor area.

Stayed 7 nights in Nov 2024

6/10 Okay

Svetlana

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Mixed feelings about this one. Smelly room, breakfast wasn’t good, loud at night. Location is good if you want to be in town

Stayed 4 nights in Dec 2024

10/10 Excellent

Mackenzie

4 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun.

Stayed 1 night in Jan 2024

10/10 Excellent

Tamika

21 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This was an amazing stay! We enjoyed the porch area and mini fridge. The fridge was stocked with a great lager. Simple, clean, beautiful. A weekend was not long enough!

Stayed 2 nights in Apr 2024

10/10 Excellent

Sheila

26 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best of Tulum !

Absolutely love this GEM! Best service , great setting and my favorite Tulum location. I’ll return. Don’t hesitate to book this spot.

Stayed 2 nights in Feb 2024

8/10 Good

Tiffany

6 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The surrounding area is a little run down. But the actual property is very nice if you want to RELAX. Not a party type property, no phone, tv or strong Wi-Fi. But very nice for a romantic getaway that doesn't break the bank.

Stayed 3 nights in Dec 2023

10/10 Excellent

Monica

29 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Xscape hotel is a beautiful place to be when visiting Tulum, the comfort and design of the buildings, gardens and pool makes it a very inviting and pleasurable. Diana and Valeria the Reception Desk employees went above and beyond trying to help us make our stay more enjoyable, they gave us great suggestions on where to go, gave us a useful map when we rented a couple of their rental bikes to enjoy visiting the town. They also gave us the option to leave our belongings on our last day after we check out. Upon our arrival back,we were able to use the pool and later have access to a full bathroom,so we could freshen up and continue our trip to our next location. Their friendliness, knowledge and willingness to help us was truly appreciated. We will for sure be back to Xscape Tulum

Stayed 2 nights in Mar 2024

4/10 Poor

Brittany

6 Jan 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

I booked the “luxury room” with the jetted tub for 5 nights. Before I even checked in I tried to cancel one night and they wouldn’t allow it. The street that the hotel on is pretty sketchy, but once you come into the gated areas it’s super nice! Lots of plants and a pool. The restaurant was really good. The jetted tub in the room was huge and there was not enough hot or even warm water to fill it, so we paid an extra $500 for NOTHING. It also had a super stink smell. The bathroom door was messed up, the shower didn’t have anything to block the water from going everywhere. It wasn’t the cleanest, and the bedding smelt bad like wet cloth that wasn’t dried properly. We asked them to change it and it still smelt bad. It was super loud 2/4 nights we were there. I would not recommend staying at this hotel for your entire trip, unless you want to feel like you’re roughing it. It’s not as good as the listings make it out to be and not worth the price.

Stayed 5 nights in Dec 2024

10/10 Excellent

LiLiane

27 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

***I stayed in room X1. The reason why I booked the suite is because of the Jacuzzi. Didn’t realize how big it was until front desk took me to the room. It literally fits about seven adults. It was insane and I was super happy. I booked this room!!! *** I love the property. The staff are super nice, and extremely thoughtful. The pool guy took all his belongings out-of-the-way just so I can get a picture of the pool when he was working on it. Franco and Mario in the restaurant are wonderful. Ivanna at the frint desknis super sweet and full of recommendations. Her how I had to go to reception the evening before to ask for two pillowcases. Only to realize the stinging mildew smell was coming from my pillow and not the pillowcases. She was modified and contacted her supervisor straight away. ***If you are the property owner or manager reading this review, please FiIX the side door in X1. I told the evening reception that my door, although is locked…still opens when you pull the door knob. She told me not to worry, and I should be safe. I slept without incident…but still fix the door. My room was spaciius. Honestly, it was difficult trying to decide which rooms to book here; as they are alll unique!!! I am coming back to do the apartment and rooms w/ rooftop terrace. There is a sushi restaurant, a garden, dining area, and pool. Ask front sesk for pool towels.

Stayed 1 night in Dec 2023

10/10 Excellent

Renata

6 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

I love this place! I have stayed here many times over the last 10 years and it’s always my favourite. I always come back! Perfect location! Lots of cafes, restaurants, bars all within walking distance. The beach is 20min by bicycle (5min by car) Large rooms, comfy bed and pillows, clean, beautiful pool area… great food and drink selection. And amazing team!

Stayed 5 nights in Dec 2025

8/10 Good

Elizabeth

11 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff very friendly. Place very clean. Quiet and relaxing atmosphere. Restaurants have great food.

10/10 Excellent

Eliane

10 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

We loved Luis ! He was always so kind and helpful.

Stayed 7 nights in Jan 2026

10/10 Excellent

Antonia

5 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very nit and quint little place. Will definitely stay again

Stayed 1 night in Jun 2025

2/10 Terrible

Helia

4 Dec 2025

Very bad

Stayed 1 night in Nov 2025

10/10 Excellent

David

14 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel and great friendly people working here.

8/10 Good

Lora

2 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful oasis

Beautiful place! It was an awesome oasis in the city. Absolutely loved it and would stay there again.

Stayed 1 night in Apr 2024

8/10 Good

Andrew

29 Dec 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well located, good value, friendly staff! would reccomend!

10/10 Excellent

Amy

1 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a fantastic stay at Xscape Tulum. Our room was lovely and very clean, the hotel location was a short walk to the main strip of shops and restaurants, the staff were all very friendly and helpful and the restaurant Casa Mia had delicious food and cocktails. Would really recommend this hotel to anyone hoping to have a relaxing stay in Tulum in a close location to the busy centre.

10/10 Excellent

Verified traveller

5 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place. Reasonable price. Pix don’t do it justice.

Stayed 1 night in Jan 2024

10/10 Excellent

Robert

1 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A superb place to stay. The staff were consistently efficient and friendly. The hotel is visually very attractive. The restaurant serves delicious food at reasonable prices and the portions are generous. The hotel is in a quiet area of town, about 20 or 25 minute walk from the centre - this will be an advantage for some and a disadvantage for others.

Stayed 2 nights in Jun 2022