Casa Malca offers an upscale family-friendly experience near Sian Ka'an Biosphere Reserve. Enjoy massages at the spa, beach yoga sessions, and breakfast at two restaurants. The property includes free WiFi, self-parking, an art gallery, and access to a nature reserve.
VIP Access
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Spa pool
Breakfast included
Spa
Pet-friendly
Parking included
The current price is NZ$1,376
NZ$1,376
includes taxes & fees
21 Apr - 22 Apr
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Located on the beach, Casa Malca is in Zona Hotelera neighbourhood and is connected to the convention centre. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Gran Cenote. Tulum Mayan Ruins and Akumal Beach are two other places to visit that come recommended. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Tulum travel guide
Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780
What's nearby
Tulum Beach
11 min walk - 1.0 km
Playa Paraiso
15 min drive - 11.3 km
Gran Cenote
19 min drive - 17.3 km
Tulum Mayan Ruins
21 min drive - 17.6 km
Xel-Há Park
29 min drive - 34.0 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
119 min drive
Restaurants
Ilios | Greek restaurant in Tulum
2 min drive
Rosa Negra Tulum
3 min drive
ARCA
2 min drive
La Popular
5 min walk
Casa Banana
2 min drive
About this property
Casa Malca
Luxury family-friendly hotel near Sian Ka'an Biosphere Reserve
Located close to Tulum Mayan Ruins, Casa Malca provides free cooked-to-order breakfast, a free daily manager's reception and a terrace. With a beachfront location, beachfront dining and free beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, hydrotherapy or aromatherapy at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Fusion cuisine. Yoga classes are offered at the health club; other things to do include volleyball and beach yoga. Free in-room WiFi is available to all guests, along with an art gallery on-site and a garden.
Other perks at this hotel include:
An indoor pool and an outdoor pool, along with free cabanas and a lifeguard on site
Free self-parking
Free bike hire, a round-trip airport shuttle (surcharge) and a free beach club on-site
A banquet hall, games and coffee/tea in reception
Guest reviews say great things about the helpful staff
Room features
All 70 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
Childcare services and free infant beds
Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
Bathrooms with rainfall showers and designer toiletries
Furnished balconies or patios, wardrobes/cupboards and separate sitting areas
24-hour return airport shuttle on request for a surcharge
Free secured, uncovered self parking on site
Limited on-site self parking
Onsite parking includes off-street options
Food and drink
Free cooked-to-order breakfast available daily 8 AM to 11 AM
2 restaurants
A bar/lounge
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Private picnics
Restaurants on site
Philosophy
Things to do
Art gallery
Beach volleyball
Beach yoga
Bicycle storage
Bicycle tours
Billiards/pool table
Books
Children's pool
Free beach club
Free bicycle rentals
Full-service spa
Games
Health club
Hot tub
Indoor pool
Library
Music library
Outdoor padel court
Outdoor pool
Playground
Sauna
Steam room
Winery release events
Family friendly
Beach toys
Children's games
Children's pool
Fenced pool
In-room babysitting
In-room cot
Indoor pool
Laundry facilities
Lifeguards on site
Outdoor pool
Playground
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
3 meeting rooms
Business centre
Conference centre (1,292 square foot of space)
Coworking space
Outdoors
Beach towels
Free beach cabanas
Free pool cabanas
Garden
In a national park
On the beach
On the boardwalk/promenade
On the waterfront
Outdoor entertainment area
Outdoor furniture
Terrace
Full-service spa
3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
In-room massages
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 step to reach entrance
Accessible airport shuttle
Area rugs in public areas
Area rugs in room
Fixed shower seat
Hand-held showerhead
Hardwood flooring in public areas
Magnifying mirror
No lift
Smooth flooring in room
Transfer shower
Well-lit path to entrance
Wheelchairs on site
More
1 building
2 floors
Art Deco architecture
Ballroom
Banquet hall
Communal living room
Designated smoking areas
Lifeguards
Reception hall
Room amenities
Bedroom
Blackout drapes
Day bed
Down comforter
Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillowtop mattress
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
IPod dock
MP3 dock
Food and drink
24-hour room service
Champagne service
Espresso maker
Free bottled water
Meal delivery service
Minibar
Restaurant dining guides
More
Air conditioning
Desk
Desk chair
Electrical adapters
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Mobile key entry
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 12:30 AM and 1:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Airport shuttle fee: USD 420 per vehicle (return, maximum occupancy 4)
Pet fee: USD 40 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 12:30 AM and 1:00 PM
Late check-out is available for a fee (subject to availability)
Service fee: 10 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Casa Malca Hotel Tulum
Casa Malca Hotel
Casa Malca Tulum
Casa Malca
Casa Malca Hotel
Casa Malca Tulum
Casa Malca Hotel Tulum
Frequently asked questions
Does Casa Malca have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool.
How much does it cost to stay at Casa Malca?
As of 22 Mar 2026, prices found for a 1-night stay for 2 adults at Casa Malca on 21 Apr 2026 start from NZ$1,376, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Casa Malca pet-friendly?
Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Casa Malca?
Self-parking is free at this property.
What time is check-in at Casa Malca?
Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 12:30 AM to 1:00 PM for a fee.
What time is check-out at Casa Malca?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Casa Malca provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 420 per vehicle applies.
Where is Casa Malca located?
Located in Zona Hotelera, this beachfront hotel is on the boardwalk, 0.3 mi (0.6 km) from Sian Ka'an Biosphere Reserve, and within 9 mi (15 km) of Tulum Mayan Ruins and Gran Cenote. Xel-Há Park and Akumal Beach are also within 25 mi (40 km).
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Reviews
Casa Malca Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My husband and I absolutely loved our stay at Casa Malca. While the property may lack some of the amenities of other hotels on Tulum Beach Rd., Casa Malca features artworks from the renowned collector Lio Malca’s personal collection in the hotel and around the grounds, so it’s a must for art enthusiasts. Additionally, the staff are all extraordinary, addressing us by name and attending to every detail of our stay.
My stay at Hotel Casa Malca was outstanding. The staff were incredible, and the concierge service was on top of everything — always checking in, always available, and there for us 24/7. The food was excellent, and everything was perfect. I would definitely go back anytime.
Sara
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Luz
9 Nov 2025
Liked: Cleanliness, staff & service, amenities
Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.
Our stay at Casa Malca was absolutely wonderful from beginning to end. From the moment we arrived, we felt welcomed and cared for, and that feeling stayed with us throughout our entire stay.
The property itself is truly unique — a perfect mix of art, design, and nature. It has a relaxing and peaceful atmosphere that makes it easy to disconnect and simply enjoy the surroundings. Every corner of the resort feels thoughtfully curated, yet warm and inviting at the same time.
Our room was huge, beautifully designed, and extremely comfortable. The beds were especially cozy, making it easy to unwind and get a great night’s sleep after long days by the sea.
The staff was exceptional — genuinely kind, attentive, and always ready to help. From the front desk team to the restaurant staff and the people working on the beach, everyone went above and beyond to make sure we had the best experience possible.
The beach was beautiful, with soft sand and stunning views. Even though there were waves during our stay, it only added to the charm and natural beauty of the setting.
Overall, Casa Malca is a special place that offers a perfect combination of comfort, tranquility, and character. We left with amazing memories and would absolutely love to return.
AMAZING property with even better staff. Would recommend. Beaches were beautiful, spa had a cold plunge, sauna, steam and jacuzzi that we utilized everyday. Staff was super friendly and attentive. Shops and restaurants surround the area making it a great location. Hope to be back some day!
The whole property is amazing. Staff was very friendly and accommodating to whatever we asked of them. The unique artwork really sets it apart from any other property that I have stayed at in the Caribbean.
Wonderful. Beautiful and well decorated property. Very friendly and professional staff. Food was delicious. We fel very welcomed the moment we set foor on the property. Highly recommend for adults and families.
Casa Malca is a truly unique hotel. Beautifully appointed with incredible art. The rooms are fantastic and the staff very warm, welcoming and helpful. I would highly recommend it for a stay in Tulum
Casa Malca exceeded every expectation I had. The hotel is absolutely stunning and the art pieces are just exceptional. The staff offers the best hospitality I have experienced in my many trips to Mexico. I will be returning soon to Casa Malca!
i came to celebrate my birthday and they welcomed me with a complimentary bottle of champagne and room upgrade, service was outstanding, they even gave me a spa discount and finally a beautiful candle as a birthday gift.
love this hotel, it was my 5th time staying in it.
This place was perfect and absolutely stunning! Me and my guests had the most amazing experience. Yvan and his staff gave 10 out of 10 customer service. On my way out I wanted to leave a few more tips to the staff and bell boys but my taxi was already waiting half an hour so I had to rush out. I had the best time, thank you so much for having us!
Our stay was amazing, and everyone went above and beyond to make us feel welcome. The place was absolutely beautiful. A big thank you to Luis for the stunning photos and showing us around, and to Alejandro for the thoughtful birthday cake. The team at the restaurant made breakfast a wonderful experience, with outstanding service every day. We’re truly grateful for everything!
I loved the friendliness of the staff. We celebrated our 1 year olds birthday here and they went above and beyond to accommodate us. The resort was always clean and well taken care of. The food was prepared well and tasty. Artwork was amazing. Very nice place!