Does Siente Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Siente Tulum?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Siente Tulum on 4 Dec 2025 start from NZ$84.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Siente Tulum pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Siente Tulum?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Siente Tulum?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Are there all-inclusive benefits at Siente Tulum?

Some rate plans available at this property are all-inclusive.

Where is Siente Tulum located?

Situated in the suburbs, this hotel is within a 10-minute walk of Jaguar Park and Tulum National Park. Tulum Mayan Ruins and Playa Paraiso are also within 2 miles (3 km).

Siente Tulum Reviews, Deals & Photos 2025

10/10 Excellent

Daniel

3 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a cool Place to visit

Stayed 3 nights in May 2025

6/10 Okay

Harold

18 Aug 2025

Disliked: Property conditions & facilities

Overall, my stay was good, but there were a few downsides. There were quite a lot of flies around the food, outdoors, and especially on the rooftop, which affected cleanliness. The toilet didn’t flush properly at first, though it worked fine afterward. The landscaping at the front of the building could also use improvement. On the positive side, the staff was very nice, and the location was decent—close to the Mayan Ruins and about a 20–30 minute drive from Taboo and Papaya Playa Beach Club.

Stayed 4 nights in Aug 2025

10/10 Excellent

Cindy

23 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was clean and modern. The terrace was beautiful, and we liked to unwind there after a day of exploring. The property was in a great location - walkable to the Mayan ruins and beach and had easy access to shuttles to the Hotel zone and central Tulum.

Stayed 3 nights in Jan 2025

6/10 Okay

alison

14 Jul 2025

Liked: Cleanliness

3 night stay, pleasant staff, located within walking distance of the Tulum ruins. Flag down a Colectivo for cheap transport into town. The room was a good size, updated reasonably recently, powerful a/c. Toilet broke down twice, not used heavily. Safe not working from day one. Fire alarm system maybe not working (appeared to have been pulled and not reset, picture attached)? Limited hours for maintenance, they weren't able to fix the safe and on the second day moved us to a new room because their maintenance staff were already gone by 6pm. Overall content with the stay for the price, staff and location

Stayed 3 nights in Jul 2025

8/10 Good

David

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The location is great. The right in front of the Tulum ruins. It isn’t so close to the downtown so you can get quiet time.

Stayed 8 nights in Aug 2024

4/10 Poor

Verified traveller

6 May 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Nice staff but terrible hotel. Uncomfortable, unappealing. Feels half finished. Left early despite having already paid. Double paying for another hotel was better than staying another night at this one.

Stayed 2 nights in Apr 2025

2/10 Terrible

Jackeline

6 Jul 2025

Disliked: Cleanliness, amenities, property conditions & facilities

This property was a total disappointment, false advertisement. The pictures on cheatickets were totally false. Everything in the room that was metal was rusty, even the outside of the building. When we got there I could not believe it was the same building on the picture listed on the website. The first night, the toilet did not work, broken safe, sink in the sleeping area and not in the bathroom. Toilet and shower was so tiny. Towels were stained and the bikes were rusty. The TV did not work, no phone in the room. If I was told about the condition of the hotel and the room prior to arriving or when booking I would not have mind but none of this was listed and I was totally blindsided by the condition of this building. The staff was super nice though and this hotel has potential and the downtown area is very nice. Recommend visiting the cenotes.

Stayed 4 nights in Jun 2025

2/10 Terrible

Mila

24 Jul 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I found a sorpio under mu suite case

Stayed 2 nights in Jul 2022

2/10 Terrible

Ronald

17 Jul 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I really wanted like this place but it makes it hard on itself. Price is reasonable which tempered expectations from the start I was prepared for small inconvenience..We had a suite with a king bed the room was spacious and had 2 nice big TV with netflix, the AC worked good and the bed was pretty comfortable Mauricio at the front desk was very nice and helpful ..Hot is not far from busy area about 5 min drive ...Thats where the positives end. The all inclusive is a joke food is nearly inedible. We saw a roach on the buffet and kitchen staff was very unclean seen the "chef wiping sweat off his head then grabbing nacho chips and throwing them on a plate for guest. All the left overs get turned into a goulash and keep getting reserved ..we tried a breakfast/lunch and dinner and that was it for 5 days .you can only get drinks at the top floor bar it was unmanned half the time and drinks were very diluted another waste ..The pool is TInY and cloudy 5 people vis crowded...Super stingy with towels and bad quality ..the were several huge spiders in our room . The toilet randomly stopped working for about half a day. The was a 4 x4 window in the "living room " missing the curtain so our room was exposed to the alley it was facing we were uncomfortable and they tied a bed sheet over the window FOR 5 DAYS. the front entrance to the hotel is decent but you park in the back it smells like sewage and has molding puddles of standing water . You go thru a corridor that looks abandoned

Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

11 Jul 2022

Liked: Cleanliness, staff & service

The good: It is newer construction,clean and cold A/C. The price was a affordable. The Bad: no fridge, microwave or iron. It you try to drive into the front of the building the driveway is not finished. Luckily we saw the drop off and stopped before we damaged the undercarriage of the car.

Stayed 1 night in Jul 2022

6/10 Okay

FLORICEL

3 Nov 2025

Liked: Amenities

el hotel es muy bonito, solo la habitación olía mucho a humedad

Stayed 2 nights in Oct 2025

10/10 Excellent

Ramiro

21 Oct 2025

Liked: Cleanliness, staff & service

Yes I had the mayan ruins really close and markets

Stayed 5 nights in Oct 2025

8/10 Good

BARRY

9 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was great every thing very clean Would liked to have a bar in lobby area esp in evenings and rainy days The mosquitoes are a problem in dinning area and at bar on roof . food was fine and location easy to go to ruins, stores and catch local transportation

Stayed 7 nights in Oct 2025

10/10 Excellent

Carrie

29 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The man hotel manager was very helpful and kind

Stayed 5 nights in Aug 2025

6/10 Okay

Dane

24 Aug 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The rooms, reception and staff were great. We chose the all inclusive but the food was mediocre. Breakfast was great. Fantastic location. Right across the street from the entrance to the Tulum ruins. However it was really hard to find because the outside looks very derelict and it is slightly off the main road.

Stayed 2 nights in Aug 2025

10/10 Excellent

Kristine Kate Tuiza

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a great stay at Siente Tulum. Convenient location close to the national park and tulum ruins. The collectivo stops right outside the hotel which was very convenient. The staff were great and very friendly. Food was good, could use some more variety but overall worth it for the all inclusive. A couple of cons: our door didn’t shut/lock properly without slamming it shut (room 319). There was a water issue on one of the nights we stayed, but did resolve within about 30 mins. The hotel has some very good potential. Overall a great stay and will definitely consider staying again.

Stayed 5 nights in Jul 2025

8/10 Good

Andy

28 May 2025

Liked: Cleanliness, property conditions & facilities

My girlfriend and I stayed here for our trip to Tulum. It was exactly what we expected but some things were a little disappointing. The food to begin with is not worth the all inclusive price at all and to be honest it was unappealing and cheap. The drinks were very inconsistent. The servers at the rooftop were not very friendly whatsoever. There was 2 people that was great though but the rest seemed like they hated to see my gf and I (we’re Asian American and African amaerican). Overall great place to rest your head, but not a good place to enjoy a day there.

Stayed 4 nights in May 2025

10/10 Excellent

Francisco Javier

30 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente, mi estancia ahí fue lo que esperaba y más

Stayed 3 nights in Apr 2025

8/10 Good

Ramiro Fredy Cortes

28 Apr 2025

Liked: Staff & service, amenities, property conditions & facilities

Está cerca de las ruinas y muy tranquilo

Stayed 4 nights in Apr 2025

10/10 Excellent

Martha

24 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Por dentro el hotel es amplio, limpio y muy agradable, deberían resolver pronto el mal aspecto exterior que le da el material de los balcones.

Stayed 1 night in Mar 2025

10/10 Excellent

Fredricka

22 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Siente was wonderful I had a great time I enjoyed the all inclusive the staff were incredibly kind and eager to serve although I drank quite a lot a felt nothing at all I ended up buying my own tequila bottle for 12$ at the store down the street. The food was okay very basic but filling. We rented bikes for 250 mxn and a 500mxn deposit. The ruins are down the street I wish I hadn’t rented bikes to go and just walked instead.

Stayed 2 nights in Mar 2025

10/10 Excellent

Toni Anne

24 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a great place to stay. Beds were a little hard and the hot water was inconsistent but staff was friendly and helpful. I’d stay here again.

Stayed 6 nights in Feb 2025

6/10 Okay

Peter

15 Feb 2025

Liked: Cleanliness, staff & service

The room was simple but nice. The bed was very firm. No blow dryer. The food selection was limited and I wasn't impressed with the quality. The staff was helpful and friendly. For the price it was just okay. I don't think I will stay there again.

Stayed 4 nights in Feb 2025

8/10 Good

Marian

7 Feb 2025

Liked: Cleanliness, staff & service

The location of the hotel is great! The room was very spacious. I brought a hair dryer as I knew there wouldn’t be one in the room. There is a safe in the room. We would have liked a small refrigerator for water. We chose the all inclusive plan which was well worth it as the breakfast was excellent. We were out during the day so I can’t comment on lunch but dinner was good although a larger variety of choices would be an improvement; as well as a larger choice in beverages at the bar. I had hoped the fitness room would be available but was told it was being repaired. One should also be aware that all the beach accesses require a nominal fee ; the beaches are absolutely breathtaking. Also do rent bicycles as they are very popular in Tulum and biking paths are easily accessible! We also loved the rooftop at the hotel for the meals and view!

Stayed 7 nights in Jan 2025

6/10 Okay

Valerie

24 Jan 2025

Liked: Cleanliness

We had all-inclusive, 1 double-queen room, and 1 king suite. -reception didn’t explain not to drink the tap water. No signs are posted near the taps warning this -one key per room—keys are for adults only (not even teens). -meals on site are heavy, overcooked & repetitive -each room had 4 remotes: TV, Roku, A/C , Ceiling Fan. Need some signs or how-to. -Coffee seriously terrible. They ran out of black tea, I asked 2-3 days in a row, made 2 ‘reports’ w/2 different staff at reception & was ignored. This is basic and disappointing. -Dani at the tour desk was informative and friendly. 2 of us booked the Casa Tortuga (4 cenotes in 1 park w/transport & lunch)—price was great for all we got! -jungle and sky were beautiful to see each time we visited the hotel rooftop to eat or hang out. Seriously a highlight that made for a beautiful escape from the hotel’s surroundings. -bathroom fan worked great, toilet and shower SUPER low water flow. -a handful of staff were disconnected or seemed indifferent toward guests, even the owner. Several others were friendly and helpful, and after a week we had a couple favorites. -thankful for smoothly working elevators! -convenience stores a block away, Starbucks and grocery 20 min walk. Busy main road and lots of construction, rubble, litter, standing water. -jungle preserve Jaguar Park across the street, with paid entry can access beaches and ruins/museum (extra fee) -taxi easy to get around, but agree on the price before getting in.

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