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Siente Tulum

3.0 star property
Suburban hotel with 24-hour front desk and outdoor pool

Photo gallery for Siente Tulum

Relax in a serene setting with a unique hanging chair overlooking a lush landscape.
Relax in a serene garden with a variety of plants and trees, surrounded by a modern building with a contemporary facade.
Enjoy a variety of dining options at our buffet, featuring a range of food items and condiments.
Guests can enjoy a refreshing swim in the pool surrounded by lush greenery.
Unique vehicle decor and colorful mural create a lively atmosphere in the lobby.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$116
includes taxes & fees
4 Sept - 5 Sept

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed

Relax in comfort with a large bed, hammock, and ceiling fan.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

Relax in a spacious room with a large bed, wooden nightstand, and wall-mounted TV.

Junior Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Two single beds with white bedding and teal accents, a ceiling fan, and a wall-mounted TV.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 2 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Carretera Federal Cancún - Tulum, No. 307 KM 230, Mz. 1, Lt. 1, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 6 min walk - 0.6 km
  • Tulum Mayan Ruins - 11 min walk - 1.0 km
  • Playa Ruinas - 16 min walk - 1.4 km
  • Las Palmas Public Beach - 10 min drive - 7.1 km
  • Playa Paraiso - 12 min drive - 7.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 51 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬18 min walk
  • ‪Mulut Jach Ki - ‬6 min walk
  • ‪Templo Dios del Viento - ‬13 min walk
  • ‪La Fiesta Mexicana - ‬8 min walk
  • ‪Starbucks - ‬2 min drive

About this property

Siente Tulum

Hotel near Tulum Mayan Ruins
Close to Tulum National Park, Siente Tulum provides amenities, such as a restaurant and a snack bar/deli. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Bike hire, a 24-hour front desk and concierge services
  • Coffee/tea in reception, tour/ticket information and a lift
  • Smoke-free property
Room features
All 83 individually furnished rooms boast comforts such as air conditioning, as well as amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • 50-inch flat-screen TVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

All-inclusive details

All-inclusive room rates at Siente Tulum are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Resort fee: MXN 60.5 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Parking
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: 50 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

A car is not required for transport to and from this property

Property is also known as

Hotel MX tulum
Siente Tulum Hotel
Siente Tulum Tulum
Siente Tulum Hotel Tulum

Frequently asked questions

Does Siente Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Siente Tulum?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at Siente Tulum on 4 Sept 2025 start from NZ$100.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Siente Tulum pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Siente Tulum?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Siente Tulum?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Are there all-inclusive benefits at Siente Tulum?

Some rate plans available at this property are all-inclusive.

Where is Siente Tulum located?

Situated in the suburbs, this hotel is within a 10-minute walk of Jaguar Park and Tulum National Park. Tulum Mayan Ruins and Playa Paraiso are also within 2 miles (3 km).

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Siente Tulum Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 82 reviews
Rating 8 - Good. 15 out of 82 reviews
Rating 6 - Okay. 14 out of 82 reviews
Rating 4 - Poor. 4 out of 82 reviews
Rating 2 - Terrible. 5 out of 82 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cool Place to visit
Stayed 3 nights in May 2025

10/10 Excellent

Kristine Kate Tuiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Siente Tulum. Convenient location close to the national park and tulum ruins. The collectivo stops right outside the hotel which was very convenient. The staff were great and very friendly. Food was good, could use some more variety but overall worth it for the all inclusive. A couple of cons: our door didn’t shut/lock properly without slamming it shut (room 319). There was a water issue on one of the nights we stayed, but did resolve within about 30 mins. The hotel has some very good potential. Overall a great stay and will definitely consider staying again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Toni Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Beds were a little hard and the hot water was inconsistent but staff was friendly and helpful. I’d stay here again.
Stayed 6 nights in Feb 2025

6/10 Okay

alison

Liked: Cleanliness
3 night stay, pleasant staff, located within walking distance of the Tulum ruins. Flag down a Colectivo for cheap transport into town. The room was a good size, updated reasonably recently, powerful a/c. Toilet broke down twice, not used heavily. Safe not working from day one. Fire alarm system maybe not working (appeared to have been pulled and not reset, picture attached)? Limited hours for maintenance, they weren't able to fix the safe and on the second day moved us to a new room because their maintenance staff were already gone by 6pm. Overall content with the stay for the price, staff and location
Stayed 3 nights in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and modern. The terrace was beautiful, and we liked to unwind there after a day of exploring. The property was in a great location - walkable to the Mayan ruins and beach and had easy access to shuttles to the Hotel zone and central Tulum.
Stayed 3 nights in Jan 2025

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, very clean and the staff were just SO KIND and everyone’s genuine and the food was great!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff but terrible hotel. Uncomfortable, unappealing. Feels half finished. Left early despite having already paid. Double paying for another hotel was better than staying another night at this one.
Stayed 2 nights in Apr 2025

8/10 Good

Andy

Liked: Cleanliness, property conditions & facilities
My girlfriend and I stayed here for our trip to Tulum. It was exactly what we expected but some things were a little disappointing. The food to begin with is not worth the all inclusive price at all and to be honest it was unappealing and cheap. The drinks were very inconsistent. The servers at the rooftop were not very friendly whatsoever. There was 2 people that was great though but the rest seemed like they hated to see my gf and I (we’re Asian American and African amaerican). Overall great place to rest your head, but not a good place to enjoy a day there.
Stayed 4 nights in May 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. More than what expected. Rooftop is well equipped. Even a conference room for me to attend a meeting. Beds are comfortable and the staff is very attentive. Highly recommended!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Fredricka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siente was wonderful I had a great time I enjoyed the all inclusive the staff were incredibly kind and eager to serve although I drank quite a lot a felt nothing at all I ended up buying my own tequila bottle for 12$ at the store down the street. The food was okay very basic but filling. We rented bikes for 250 mxn and a 500mxn deposit. The ruins are down the street I wish I hadn’t rented bikes to go and just walked instead.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The staff were friendly except for the guy offering tours and such. When we declined his offers he became a little nasty. Nice room, good shower and lovely rooftop resto and pool. It's across the street from the ruins, but off the beaten track which was good. We recommend the hotel!
Stayed 3 nights in Jan 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
The room was simple but nice. The bed was very firm. No blow dryer. The food selection was limited and I wasn't impressed with the quality. The staff was helpful and friendly. For the price it was just okay. I don't think I will stay there again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel it was comfy
Stayed 1 night in Sep 2022

10/10 Excellent

Rabiya

Liked: Cleanliness, staff & service, amenities
Stayed for one night, very clean property and quiet close to everything and alot of food places near by.
Stayed 1 night in Mar 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. The right in front of the Tulum ruins. It isn’t so close to the downtown so you can get quiet time.
Stayed 8 nights in Aug 2024

10/10 Excellent

Fredy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to take a break 😉
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet and comfy hotel. Very close to pyramides of Tulum. I really love staying in this hotel with my children. Ruff area is the best. Nice view.
Stayed 1 night in Apr 2024

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I really wanted like this place but it makes it hard on itself. Price is reasonable which tempered expectations from the start I was prepared for small inconvenience..We had a suite with a king bed the room was spacious and had 2 nice big TV with netflix, the AC worked good and the bed was pretty comfortable Mauricio at the front desk was very nice and helpful ..Hot is not far from busy area about 5 min drive ...Thats where the positives end. The all inclusive is a joke food is nearly inedible. We saw a roach on the buffet and kitchen staff was very unclean seen the "chef wiping sweat off his head then grabbing nacho chips and throwing them on a plate for guest. All the left overs get turned into a goulash and keep getting reserved ..we tried a breakfast/lunch and dinner and that was it for 5 days .you can only get drinks at the top floor bar it was unmanned half the time and drinks were very diluted another waste ..The pool is TInY and cloudy 5 people vis crowded...Super stingy with towels and bad quality ..the were several huge spiders in our room . The toilet randomly stopped working for about half a day. The was a 4 x4 window in the "living room " missing the curtain so our room was exposed to the alley it was facing we were uncomfortable and they tied a bed sheet over the window FOR 5 DAYS. the front entrance to the hotel is decent but you park in the back it smells like sewage and has molding puddles of standing water . You go thru a corridor that looks abandoned
Stayed 4 nights in Jul 2025

10/10 Excellent

Lenkiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace of mind stay

Very comfortable and relaxing. Very quiet and peaceful. Very close to the ruins. Five minutes from clubs, bar and food. Would definitely stay there again
Stayed 5 nights in Apr 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the experience was good. Customer service was amazing, the food was enjoyable, and the location was perfect if you’re looking to be near the beach without breaking the bank. A few things to note: this is not an adults-only hotel, so be mindful if you’re specifically looking for that type of environment. The all-inclusive service isn’t 24/7 and closes after 10 p.m. The hotel isn’t very close to Tulum city, but there is convenient nearby transportation for getting in and out. Overall, it’s a very good hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, however was not all inclusive as mentioned.
Stayed 2 nights in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New clean and overall a great value
Stayed 1 night in Jul 2022

8/10 Good

Marian

Liked: Cleanliness, staff & service
The location of the hotel is great! The room was very spacious. I brought a hair dryer as I knew there wouldn’t be one in the room. There is a safe in the room. We would have liked a small refrigerator for water. We chose the all inclusive plan which was well worth it as the breakfast was excellent. We were out during the day so I can’t comment on lunch but dinner was good although a larger variety of choices would be an improvement; as well as a larger choice in beverages at the bar. I had hoped the fitness room would be available but was told it was being repaired. One should also be aware that all the beach accesses require a nominal fee ; the beaches are absolutely breathtaking. Also do rent bicycles as they are very popular in Tulum and biking paths are easily accessible! We also loved the rooftop at the hotel for the meals and view!
Stayed 7 nights in Jan 2025

2/10 Terrible

Trinece

Liked: Cleanliness
It Was Terrible, The Bed Was Hard, The Food Wasn’t Good Even The Restaurant Next To The Hotel Wasn’t Great, You Have To Take A Taxi Everywhere, Don’t Get All Inclusive You Won’t Be Happy Or Get Your Money Back!
Stayed 4 nights in Jul 2024