Hilton Tulum Riviera Maya All-Inclusive Resort sits near Akumal Beach, offering 3 beach bars and 9 restaurants. Guests can join yoga classes at the gym or book body treatments at the spa. Families particularly appreciate the kid-friendly amenities and the attentive staff.
Located in Tulum, Hilton Tulum Riviera Maya All-Inclusive Resort is on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Travelling with kids? Consider Xel-Há Park and Akumal Ecological Center. Visit our Tulum travel guide
Carretera Cancun Tulum 307, Tulum, QROO, 77774
What's nearby
Riviera Maya Golf Club
3 min drive - 2.9 km
Aktun Chen
3 min drive - 2.9 km
Akumal Beach
6 min drive - 7.8 km
Xel-Há Park
7 min drive - 7.1 km
Dolphinaris Tulum
4 min drive - 2.1 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
77 min drive
Restaurants
Bahia Principe Grand Coba
6 min drive
Restaurante Yucatan
6 min drive
Thali Restaurant
7 min drive
Maiko
7 min drive
The Truck
7 min drive
About this property
Hilton Tulum Riviera Maya All-Inclusive Resort
Luxury all-inclusive property near Akumal Beach
Consider a stay at Hilton Tulum Riviera Maya All-Inclusive Resort and take advantage of 3 beach bars, 3 poolside bars and a free daily manager's reception. This property is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. Treat yourself to a facial, a body wrap or a body treatment at the on-site spa. At the 9 on-site restaurants, enjoy lunch, dinner, light fare and Asian cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; other things to do include hiking/biking. Free WiFi in public areas is available to all guests, along with shopping on-site and a coffee shop/cafe.
Additional perks include:
8 outdoor pools and a children's pool, along with a waterslide, cabanas and sunloungers
Free valet parking
Free bike hire, outdoor furniture and luggage storage
Multilingual staff, a porter/bellboy and a ballroom
Guest reviews say great things about the family-friendly amenities, helpful staff and location
Room features
All 735 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
Bathrooms with children's dressing gowns and hairdryers
65-inch Smart TVs with premium channels
Furnished balconies or patios, wardrobes/cupboards and LED light bulbs
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Land activities
Children's club
Entertainment
On-site entertainment and activities
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible shuttle
Handrails in hallways (61 centimetre high)
Lift (79 centimetre wide door)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
12 buildings
3 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 2022
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local culture and ecosystem education
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Children's robes
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
65-inch smart TV with premium digital channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Individual decor
Individual furnishings
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 009-007-007450/2025
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?
Yes, this property has 8 outdoor pools and a children's pool.
How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?
As of 18 Mar 2026, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on 28 Mar 2026 start from NZ$777, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hilton Tulum Riviera Maya All-Inclusive Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hilton Tulum Riviera Maya All-Inclusive Resort?
Valet parking is free at this property.
What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Hilton Tulum Riviera Maya All-Inclusive Resort?
Checkout is at noon.
Are there all-inclusive benefits at Hilton Tulum Riviera Maya All-Inclusive Resort?
Yes, the property is all-inclusive. All food and drinks are included.
Where is Hilton Tulum Riviera Maya All-Inclusive Resort located?
Nestled on the beach, this Tulum property is within 3 mi (5 km) of Riviera Maya Golf Club, Xcacel Beach and Xcacelito Beach. Aktun Chen and Xcacel-Xcacelito Sanctuary are also within 3 miles (5 km).
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All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This resort checked all the boxes - beautiful ocean view and huge rooms stocked with amenities. Made my vacation (a 50th birthday trip with 7 friends from multiple locations) amazing. The food was resort food (fine, not exceptional except for the Mexican restaurant, where we went for food) but that's normal (having stayed at 5 resorts in the Caribbean, this is totally the way it is), and you get a lot of value for the money.
The room and staff was great. There was a leak in the bathroom over the toilet in room 4313. The only reason I have a lower rating is because I really wanted to try the steakhouse for our birthday but upon checkin we were told it was already booked.
Gorgeous hotel with beautiful ocean views. Incredibly friendly staff and great drinks My only problems were the food at the buffet was a bit questionable some days and the rooms felt very humid at times making the sheets very damp in the room
Overall, the resort is very beautiful and organized. It’s pleasant to simply be there with the modern design and look. However, the rooms are a bit poorly established: the bathroom did not have a fan so throughout our weekly stay, the smell was pungent.
The staff was very nice and respectful, and it was very nice to have a shuttle system traveling 24/7 past all living quarters to pick up and drop off the people vacationing.
We really enjoyed the events that were planned throughout our time. It was well prepared for and fantastically performed.
I highly recommend this stay to others, overall it’s an amazing location with amazing service to relax and have a lot of fun
This hotel was absolutely incredible. The service and staff were so kind and the food was honestly very delicious and fresh. We would recommend this to our friends and hope to be back!
Jenna
Stayed 4 nights in Dec 2025
Verified
10/10 Excellent
Peterline
29 Dec 2025
Liked: Cleanliness
Upon arrival to the hotel, the staff were amazing and welcoming. Our room