Hilton Tulum Riviera Maya All-Inclusive Resort
4.5 star property

Luxury property on the beach, with 8 outdoor swimming pools
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hilton Tulum Riviera Maya All-Inclusive Resort

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

8 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
Premium bedding, free minibar, in-room safe, individually decorated
9 restaurants, lunch, dinner served; Asian cuisine
Presidential Suite, 1 King Bed | Living area

Overview of Hilton Tulum Riviera Maya All-Inclusive Resort

Reviews
8.2

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • GymGymGym
The price is NZ$842
Price available on 8/5/2024

Explore the area

Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Popular LocationXel-Há Park11 min drive
  • Popular LocationAkumal Beach11 min drive
  • Popular LocationXcacel Beach12 min drive
  • AirportTulum, Quintana Roo (TUY)18 min drive
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Room options

Room, 2 Queen Beds, Resort View, Partial Ocean View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View, Oceanfront

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Nature View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 130 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Nature View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ocean View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Nature View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Ocean View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Nature View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Resort View, Partial Ocean View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Nature View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Ocean View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Partial Ocean View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Queen Beds, Ground Floor

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Partial Ocean View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Partial Ocean View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Partial Ocean View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ground Floor

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ocean View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Accessible, Ground Floor

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 159 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Tulum

Located in Tulum, Hilton Tulum Riviera Maya All-Inclusive Resort is on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Travelling with kids? Consider Xel-Há Park and Akumal Ecological Center.

What's nearby

  • Dolphinaris Tulum - 5 min drive
  • Riviera Maya Golf Club - 7 min drive
  • Xel-Há Park - 11 min drive
  • Akumal Beach - 11 min drive
  • Xcacel Beach - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 77 min drive

Restaurants

  • Thali Restaurant - 7 min drive
  • Restaurant Kukulkan - 7 min drive
  • Restaurante Yucatan - 6 min drive
  • Lobby Pub - 7 min drive
  • Mikado - Restaurante Japonés - 7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury all-inclusive property near Akumal Beach
Consider a stay at Hilton Tulum Riviera Maya All-Inclusive Resort and take advantage of free full breakfast, 3 beach bars and 3 poolside bars. This property is a great place to bask in the sun with a white sand beach, beachfront dining and sunloungers. Treat yourself to a body wrap, a manicure/pedicure or a body scrub at the on-site spa. At the 9 on-site restaurants, enjoy lunch, dinner, light fare and Asian cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; Hilton Tulum Riviera Maya All-Inclusive Resort also has a free daily manager's reception, shopping on-site and a coffee shop/cafe. Free WiFi in public areas is available to all guests, along with a playground and an arcade/games room.
Additional perks include:
  • 8 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Free valet parking
  • Supervised childcare (surcharge), tour/ticket information and a computer station
  • A porter/bellboy, a 24-hour front desk and coworking spaces
  • Guest reviews say good things about the family-friendly amenities, pool and helpful staff
Room features
All 735 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with children's dressing gowns and hairdryers
  • 65-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Auma
  • Chiringuito Sea Salt
  • La Luce
  • Maxal
  • Noriku

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robe
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

Outdoor space

  • Furnished balcony/patio
  • Yard

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of 28 Apr 2024, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on 8 May 2024 start from NZ$841.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Tulum Riviera Maya All-Inclusive Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Tulum Riviera Maya All-Inclusive Resort?

Valet parking is free at this property.

What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Tulum Riviera Maya All-Inclusive Resort?

Checkout is at noon.

Are there all-inclusive benefits at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, the property is all-inclusive.

Where is Hilton Tulum Riviera Maya All-Inclusive Resort located?

Nestled on the beach, this Tulum property is within 3 mi (5 km) of Riviera Maya Golf Club, Xcacel Beach and Xcacelito Beach. Aktun Chen and Xcacel-Xcacelito Sanctuary are also within 3 miles (5 km).

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 594 out of 1127 reviews" "
Rating 8 - Good. 244 out of 1127 reviews" "
Rating 6 - Okay. 141 out of 1127 reviews" "
Rating 4 - Poor. 86 out of 1127 reviews" "
Rating 2 - Terrible. 62 out of 1127 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mikel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The food was amazing, the staff were very hospitable. Overall a great experience.
Stayed 6 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property with super helpful and friendly stuff. Only two things were annoying, too many people were smoking, even after the waiter asked them to stop, they did not care and continued smoking/vaping when kids were around. The noise level from some guests is unacceptable! Next to two bachelorette parties in our building, our room neighbors starting building something during the night including hammers and electrical drills. We informed guest service and security made them stop for 30min, afterwards they continued. The guests moved out the next day, but still a very unpleasant experience. Other than that, our stay was perfect, with great food and awesome views. Snorkeling is fun, too and a lot to do for kids! Highly recommend this property!!
Stayed 6 nights in Apr 2024

10/10 Excellent

Amrei Pascale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More shopping options with less pricey merchandise. Room should have hand shower. Showers do not drain well.
Stayed 5 nights in Apr 2024

10/10 Excellent

Vintage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, would recommend to anyone and I’m definitely staying here when I come back!!
Stayed 5 nights in Apr 2024

10/10 Excellent

Taras

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and cooperative stuff
Stayed 7 nights in Apr 2024

10/10 Excellent

Monea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg this was a wonderful vacation. Thank you so much this country the natives were so kind and Devine. The structure of this resort was beautiful! I can’t wait to bring my family. I have to give a big shout out to Julian he checked us in he was lovely and made us feel welcomed. Now Martin the bellboy was a tremendous help and sought to all my needs. I thank you for keeping my friend and I safe and making sure our taxis came and got us safely. We miss you already. Now the spa was amazing and we had two gentle men who helped us book our spa and treated us like La familia. Juan Mazaba & Andres. You both personality and warm ness you both blessed me! At the spa Ms. Eva she was so beautiful it was my 30th birthday she sung to me in Spanish and it was so special I was sobbing. Thank you so much ! My fav bartenders Oscar ! And Otoniel drinks and professionalism was phenomenal thank you guys ! Lastly , Israel he took care of us for breakfast thank you for serving us. This resort was a true blessing and it was magical I will be returning next year with my family !! 10 stars the food , the drinks , the views , structures , vibes , people , no complaints I loved it loved it ! Thank you !
Stayed 3 nights in Apr 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at Hilton tulum for my honeymoon! Everyone was very friendly and helpful!
Stayed 4 nights in Apr 2024

10/10 Excellent

RAUL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amazing place. Food wasnt that great.
Stayed 4 nights in Apr 2024

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing scenery and even better service.
Stayed 3 nights in Apr 2024

10/10 Excellent

Donnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, the food was 5 star, the staff was top notch and the resort we didn't want to leave. Thank you for a wonderful experience.
Stayed 9 nights in Mar 2024