La Veleta Hotels, Tulum

"More than what i expected "

"The property and staff are excellent. The standard room has a huge glass door that provides wonderful natural light. The kitchen has basics like sauce pots with lids, cooking and eating utensils (with a veggie peeler and corkscrew, cutting board; large curving knife, butchers knife, and bread knife, no paring knife or fruit knife in my room although the knife shell has spaces for the whole set) set of four for glassware: (wine, whiskey, shots, coffee cups); set of three for plateware (bowls, side plates and main plate). Set of four: soup spoon, main fork, butter knife, teaspoon; no serving utensils. Dish soap, sponge, drying towel with drying rack provided. No restrictions on bringing your own coffee maker. However, the electronic stove top only seems to work well with the provided sauce pots. A personal frying pan cannot be used as the stovetop gives “error” and shuts off. The garden has a well maintained path with a clean pool center. Amenities are well suited to this luxury apartment complex. There are two vending machines with booze, soda, water, snacks. Coin operated. Main desk communication is best during office hours Mon-Fri via WhatsApp. Wi-Fi and electricity has been excellent outside of the predictable outages that occur only after a heavy rain, just after dawn& it is quickly restored, has not been inconvenient for me personally. Staff interaction has been few, yet enjoyable and pleasant. Pro tip: turn on bathroom fan while showering to prevent fire alarm. "

"Everything was excellent. The service, the room was cleaned every day, friendly staff."

"Excellent staff, very friendly and helpful. The property was very well kept. They have bicycles available for you to explore the town."

"Excellent!"

"I loved everything about this stay! I had my own little private pool and I absolutely loved my room. I had a little kitchen and my bed was super comfy. Danny was a pleasure to communicate with. She gave me a lot of information about things to do around and places to go. I cannot recommend this stay enough! "

"The condo is in excellent condition. There was soap, shampoo, paper and towels. Excellent hosts Eve and Ruben. "

"Amazing hotel with amazing staff. Overall amazing experience!"

"The host was wonderful, polite and well mannered. The place was like heaven."