Zona Hotelera Hotels, Tulum

"Best place on earth!!!"

"Cenote 10/10, Breakfast and Birria Tacos by the cenote 10/10, night restaurant food 7/10 , staff 10/10, jacuzzi 0/10 no privacy whatsoever "

"It was good"

"We are a family of 6, 4 kids ages range from 6-12. This was our first time in Mexico. We had an amazing time at Mía and in Tulum in general. The beach was incredible even with the sargassum. The pool was great for our kids. The rooms were good. Loved having a balcony we could relax on. The staff was top notch. Everyone was so friendly especially Francisco. The included breakfast was fantastic with many choices. The food at the restaurant was good but pricey. Restaurants along the beach strip are expensive but expected in a tourist area. There is a convenience store nearby. "

"Staff was not very friendly, didn’t give me info about property or food accommodations even though it said breakfast included so I sat for over an hour to be told oh it doesn’t start till 9:30am then at 9:30 am still no one which after a day of travel I was starving and needed coffee. Considering I booked this stay due to breakfast being ready and not having it after an awful check in, random people knocking at my door at midnight, I could hear the couple in the room next door having sex because it’s a shipping container not a hotel so the walls don’t reach the ceilings, and there was sand in my bed before I even went near sand so the sheets didn’t feel clean and there was no attempt to solve the problem I was having with the hotel. I don’t typically leave reviews but I’ve never had a worse experience in my 10 years of solo traveling. "

"Great resort, but don’t expect to take a shower while you’re there. Amazingly beautiful resort full of wildlife nested among the trees, but was surprised to find out they don’t have showers in the rooms. Showers consisted of pouring water over your head with a coconut. Not kidding."

"We loved this place and will probably go back again! The staff were really great. We loved the breakfast that's right there"

"Staff were incredible. So friendly and kind. Especially given my injury they gave me extra care and understanding. Best service we could have experienced. "

"Very clean and comfortable rooms. Staff was amazing and very accommodating and super nice and friendly. Bed was comfortable. Breakfast on the beach was amazing. Food at Fara Fara and Remu was high quality and nice to have on site. Overall, very happy with stay at Tago. "