Zama Hotels, Tulum

"Amazing! I wish restaurant food was available for room service."

"Really nicely designed hotel and room. Would definitely stay here again and good value for our trip. Free bikes so you can explore beach and town. Breakfast included is cooked to order. Can be a bit different each day e.g. help yourself to coffee / order through wait staff which at times was a bit slow despite many people not being there. This hasn't affected my overall rating at all but there isn't a wardrobe which is a bit annoying for slightly longer stays to hang clothes up. You need to bring your own towel to the pool as run by a different company."

"Excelente opción"

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"Beautiful interiors and helpful staff made our stay so relaxing. Great place for couples to unwind and enjoy quality time."

"Amazing ng property with great location. Close enough to any chaos you might crave but quiet and peaceful with some great restaurants and small stores to provide for any short term needs. Clean and an amazing staff! "

"Absolutely loved everything about my trip!! Mike was amazing! The floating breakfast in the cenote is a MUST!!"

"No complimentary waters or anything You pay extra for the rooftop pool but the pool itself needs maintenance - the tiles were falling apart and nearly cut myself a few times. Not sure why you pay extra for pool access which should surely be available to all guests who stay at the hotel. Location is ok but taxis will often try and charge you whatever price they want so be prepared for that as there aren’t many things in walking distance "

"I loved this place, however it would be best if they could offer at least basic coffee in the morning so we don't have to wait until we go out to have coffee. Also, they could add a jacuzzi for the ones that loves relaxing on the jacuzzi like I do even when is very hot"