Top Hotels Near Tulum Mayan Ruins in Tulum from NZ$50

"Our experience at Dreams Resort Tulum was extremely disappointing. At checkout, the resort added a $200 charge for what they claimed were “bodily fluids” on the sheets, when in reality, it was simply makeup. When we questioned the charge, we were threatened with involving the authorities if we didn’t pay. We were traveling with a large group, and several of us were hit with the same $200 fee for various questionable reasons, which felt unfair and excessive. To make matters worse, from the very first day, we received early morning calls (as early as 8:00 AM) pressuring us to attend a timeshare presentation. The constant sales pitches followed us throughout the resort and made it difficult to relax and enjoy our vacation. Unfortunately, this experience left a very negative impression, and we will not be returning."

"The staff was helpful and knew English well. The room was neat and clean, AC was turned on 23C before my arrival and it was just perfect! I enjoyed my stay at this hotel very much."

"The room was clean and staff was very welcoming."

"I had an amazing time, the property was stunning. A breath of fresh air and exactly what I needed for a vacation "

"Loved it"

"Pros- the property is beautiful, the rooms are comfortable and gorgeous. Breakfast is delicious. Staff is reasonably friendly. Cons- we paid $200 US extra for wristbands to be in the park. This is required with the stay.We were told if they asked at the gate, we could need another wristband per day. Aftet 2 days they dated our wristband. We decided to leave 2 days earlier instead of paying again. You NEED a car or scooter rental. The property is very far from everythimg, the walk to the gate is a long distance and taxi is expensive. We receievd very little information about the park or what the wristband offered. Whem we asked aboit the electirc shuttle, we were told some drivers might let us on them. There us lots and lots of sargasm, the beach was not usable. The rooms face each other with lots of windows, there is not much privacy. Lots of kids running around, throwing sand during dinner. We slept comfortably and ate well but left early. Do not stay on the lower level of the 2 level. It is very loud from above. "

"Muy buen hotel, excelente ubicación "

"The room was clean, and the hotel overall was clean. The staff was very polite and helpful. The food selection and quality was not very good. The alcohol selection was also not very good. Again the staff was amazing!"

"I will definitely be coming back to this resort. It is a hidden gem located walking distance to the ruins. It is quaint, charming, gorgeous, and simple connecting you to nature. The staff was so friendly I consider them my friends. A special shout out to Carolina, Oswaldo, Rodolfo, Diego, and Carlos. The restaurant is open air, on the beach and a beautiful relaxing breakfast experience. Breakfast is order off the menu with a nice fruit plate and sweet and savory options. This resort is so amazing! You can stay in a thatched roof hut surrounded by sand and palm trees. This bungalow is cute and clean with air conditioning, beds made up with mosquito netting and sand at your doorstep. I rarely wore shoes around the resort. The reception area is open air and has a pool table and games. It has a lofted ceiling and comfortable seating. They also show movies on weekend nights. No TV, sand between your toes, super friendly caring staff, good cocktails, beautiful beachside restaurant, peace and quiet. What is not to like. This is a perfect laid back, one with nature resort. I could not be happier"