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Alaya Tulum

3.5 star property
Oceanfront paradise at Alaya Tulum combines beachside relaxation with adventure opportunities on Mexico's pristine Caribbean coastline

Choose dates to view prices

Travelers relax on white sand beaches at Alaya Tulum, where eco-certified luxury meets tropical atmosphere. The beach bar serves refreshing cocktails while the spa offers Swedish massages. Yoga classes, dry cleaning services, and property-wide WiFi enhance the experience.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$553
includes taxes & fees
9 Mar - 10 Mar

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, Balcony, Ocean View

Suite, Balcony, Ocean View | View from room

Suite, Balcony, Ocean View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Blackout curtains
Ceiling fan
Premium bedding
Separate bedroom
Bathrobes
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Balcony, Partial Ocean View

Deluxe Suite, Balcony, Partial Ocean View

Deluxe Suite, Balcony, Partial Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Premium bedding
Ceiling fan
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Villa, Balcony

Family Villa, Balcony

Family Villa, Balcony

Highlights

Balcony
Air conditioning
Premium bedding
Ceiling fan
Blackout curtains
2 bedrooms
Bathrobes
Private bathroom
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Apartment, Kitchenette

Apartment, Kitchenette | Dining room

Apartment, Kitchenette

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Blackout curtains
Ceiling fan
Premium bedding
Separate bedroom
Bathrobes
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, Garden View

Villa, Garden View | View from room

Villa, Garden View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Ceiling fan
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Beach View, Oceanfront

Suite, 1 King Bed, Beach View, Oceanfront

Suite, 1 King Bed, Beach View, Oceanfront

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Blackout curtains
Ceiling fan
Premium bedding
Separate bedroom
Bathrobes
  • Beach view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Partial Ocean View

Family Room, 2 Queen Beds, Partial Ocean View

Family Room, 2 Queen Beds, Partial Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Ceiling fan
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Villa, 2 Bedrooms, Ocean View

Panoramic Villa, 2 Bedrooms, Ocean View | Living area

Panoramic Villa, 2 Bedrooms, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Kitchenette
  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

Located on the beach, Alaya Tulum is in Zona Hotelera, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Snorkelling, windsurfing and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Tulum travel guide
Map
Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780

What's nearby

  • Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -
    Tulum Beach
    3 min walk - 0.3 km
  • Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032
    Playa Paraiso
    12 min drive - 8.9 km
  • Tulum Mayan Ruins which includes a ruin
    Tulum Mayan Ruins
    18 min drive - 15.2 km
  • Ven a la Luz Sculpture
    13 min walk - 1.1 km
  • Las Palmas Public Beach
    11 min drive - 8.2 km

Getting around

  • Tulum Intl. Airport (TQO)
    62 min drive

Restaurants

  • Ilios | Greek restaurant in Tulum
    4 min walk
  • Rosa Negra Tulum
    7 min walk
  • ARCA
    6 min walk
  • Casa Banana
    3 min walk
  • Secrets Tulum Beach Club
    5 min walk

About this property

Alaya Tulum

Hotel near Tulum Beach
A beach bar, a terrace and a garden are just a few of the amenities provided at Alaya Tulum. With amenities such as a beachfront location and sunloungers, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as a hot stone massage, a facial or a manicure/pedicure. The on-site restaurant offers breakfast and lunch. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Bike hire, a round-trip airport shuttle (surcharge) and access to a nearby health club
  • A porter/bellboy, wedding services and local meal delivery service
  • Concierge services, tour/ticket information and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Alaya Tulum boast comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Rainfall showers and free toiletries
  • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Yoga classes

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Biodegradable drinking straws available
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe
  • Safe
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25 per pet, per stay
Welcoming dogs only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 319 per vehicle (return, maximum occupancy 4)
  • Pet fee: USD 25 per pet, per stay
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Alaya Tulum Hotel
Alaya Hotel
Alaya Tulum
Alaya Tulum Ahau Hotel
Alaya Ahau Hotel
Alaya Tulum Ahau
Alaya Ahau
Alaya Tulum Hotel
Alaya Tulum Tulum
Alaya Tulum by Ahau
Alaya Tulum Hotel Tulum

Frequently asked questions

Is Alaya Tulum pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of USD 25 per pet, per stay. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Alaya Tulum?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Alaya Tulum on 9 Mar 2026 start from NZ$553, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Alaya Tulum?

There is free parking nearby.

What time is check-in at Alaya Tulum?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Alaya Tulum?

Checkout is at noon.

Does Alaya Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 319 per vehicle applies.

Where is Alaya Tulum located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Ven a la Luz Sculpture, Tulum Beach and Sian Ka'an Biosphere Reserve. Jaguar Park and SFER IK are also within 3 miles (5 km).

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Reviews

Alaya Tulum Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 377 out of 457 reviews
Rating 8 - Good. 51 out of 457 reviews
Rating 6 - Okay. 15 out of 457 reviews
Rating 4 - Poor. 5 out of 457 reviews
Rating 2 - Terrible. 9 out of 457 reviews

Reviews

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Great stay. Very close to beach
Stayed 2 nights in Dec 2025

10/10 Excellent

Tetiana

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay. Great communication about all our needs, peaceful atmosphere, and hotel is soooo pretty!!! will definitely be back!
Stayed 4 nights in Dec 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Loved the room, the morning coffee delivered, the yoga and the staff were very friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Cynthia Ivette Pareja

Liked: Cleanliness, amenities, property conditions & facilities
Unforgettable and romantic experience! This hotel became our second home, our room was spotless and beautiful, the beach was beautiful and you can get service to your beach beds, the amenities, the food and wellness services like everyday yoga at 8 am really made our stay a wonderful time, my husband and I will certainly come back as soon as we can, thank you so much Alaya Tulum!
Stayed 6 nights in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
This place is absolutely incredible. From the environment, proximity to the beach, service and the room. We loved it and would love to come back. Very walkable to all of the restaurants and shops.
Stayed 1 night in Nov 2025

10/10 Excellent

Alfonso Javier Lopez

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and always very nice and attentive. The food was excellent and the Alaya wa beautiful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Emme

Liked: Cleanliness, amenities, property conditions & facilities
Alaya Hotel was a lovely stay. The staff were very welcoming and friendly and made us feel comfortable. Daniel helped us check in after a long travel day, and was super informative and welcoming! He made our check in quick and easy so we could immediately relax (Thanks Daniel!) The room was lovely and tropical, room service was great, waitstaff were smiley, and the food was awesome!
Stayed 5 nights in Dec 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible location! One of the best hotels in the whole area
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful. Staff was great. Town is very expensive. No pool here, but the beach is amazing.
Stayed 1 night in Dec 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Just returned from a lovely visit to Tulum. Alaya was lovely. We had a second floor beach front room with amazing views. The staff was friendly and welcoming. The food and service was excellent too. Looking forward to returning as 6 days was not long enough!
Stayed 5 nights in Nov 2025

10/10 Excellent

Amanda

Liked: Amenities
It was great. They were always accommodating and very helpful and friendly!
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience definitely Highly recommend, love the attention from everyone of the staff, Sofia and dani were amazing very helpful. If u plan romantic vacation this place is the one.
Stayed 6 nights in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely amazing. The staff was great and the rooms were clean. The beach was beautiful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and staff were amazing. Food was good, beaches not so much but it was seaweed season apparently. But everything else was awesome!
Stayed 3 nights in Sep 2025

10/10 Excellent

Salil

Liked: Cleanliness, amenities, property conditions & facilities
Best Hotel by the beach in Tulum. Great professional Staff especially Silvestre.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was excellent.
Stayed 7 nights in Oct 2024

10/10 Excellent

Shonnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay in this Boutique Hotel.. The service was amazing, the room was amazing, the view was amazing and Sophia was especially amazing. If your looking for a place that offers peace and serenity this is it! I didnt know I could go 3 days without a tv.. You will not be dissapointed.. I cant wait to visit again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, amenities, property conditions & facilities
It was even better than the pictures! Such a well maintained stunning property, loved being on the top level with garden view was lovely and if you walked around the balcony you could see partial ocean view. The staff were super attentive and remembered you and were there to help with a smile. The restaurant food was lovely, and right across the street we had options of poke, açaí, tacos and a bar. Loved being able to visit the sister property Ahau (10 min walk) which is a larger hotel, the food is more diverse there but more expensive obvi. I think Alaya is more family appropriate and recommend Ahau for adults. Both have a clean white sand beachfront. Will def visit these properties again. We took our two yr old and we Loved loved our stay! Def recommend.
We were able to visit this art museum for free, we went twice, at night when its all lit up and daytime.
Stayed 3 nights in Nov 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice stay, attentive staff, beautiful set up.
Stayed 4 nights in Aug 2023

10/10 Excellent

Trace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, Staff was super friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Very dog friendly, great location, very clean rooms. The rooms are better than the photos. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HIGHLY RECOMMEND, just got back last week,staff is great, friendly, & FAST. THE BEST PLACE IVE DESTINED TOO THANK YOU ALAYA FOR GREAT HOSPITALITY.
Stayed 4 nights in Jan 2025

10/10 Excellent

Merve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alaya Hotel offers a perfect blend of luxury and comfort with its elegant design, excellent service, and relaxing ambiance. The rooms are beautifully designed, the staff is attentive, and the amenities, including the spa and dining options, enhance the overall experience. A great choice for a peaceful and memorable stay.
Stayed 6 nights in Jan 2025

10/10 Excellent

Bashkim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best decision so far. The place is so romantic and the service was great. I mean everything was just perfect.
Stayed 3 nights in May 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very clean
Stayed 3 nights in Apr 2025