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Villas H2O

3.0 star property
Escape to tranquility surrounded by ancient ruins and natural wonders.

Choose dates to view prices

In the heart of Tulum, Villas H2O offers a tranquil retreat near Gran Cenote and Tulum Mayan Ruins. With free full breakfast, an outdoor pool with sun loungers, a spa for relaxation, and bike rentals to explore the area. Connect with in-room WiFi or unwind in the garden or library.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$148
includes taxes & fees
29 May - 30 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: MXN 600

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2400 per vehicle (one-way)
  • Late check-out fee: MXN 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Frequently asked questions

Does Villas H2O have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Villas H2O?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Villas H2O on 29 May 2026 start from NZ$148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Villas H2O pet-friendly?

No, pets are not allowed at this property.

How much is parking at Villas H2O?

Self-parking is free at this property.

What time is check-in at Villas H2O?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Villas H2O?

Checkout is at noon. Late checkout is available for MXN 600 (subject to availability).

Does Villas H2O provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2400 per vehicle applies.

Where is Villas H2O located?

Located in the historical district, this family-friendly hotel is 3.3 mi (5.2 km) from Tulum Mayan Ruins and 3.6 mi (5.9 km) from Gran Cenote.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

7.0

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 204 out of 332 reviews
Rating 8 - Good. 93 out of 332 reviews
Rating 6 - Okay. 23 out of 332 reviews
Rating 4 - Poor. 9 out of 332 reviews
Rating 2 - Terrible. 3 out of 332 reviews

Reviews

Verified

10/10 Excellent

Karmjit

Liked: Cleanliness, property conditions & facilities
Clean room, good breakfast and nice service
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ewen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the beautiful pool and enjoyed the breakfast. Nice rooms.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Spent a week here and thoroughly enjoyed it. Staff were super friendly and helpful
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place and the service was great 👍 I recommend this place to anyone
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The breakfast was simple and good to have my eggs made.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 3 nights…great rooms and a great breakfast!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very helpful and friendly.
Stayed 14 nights in Mar 2023
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Helpful and lovely staff. We had a wonderful time here.
Stayed 12 nights in Oct 2022
Verified

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like my stay there. Its peaceful and very nice stuff
Stayed 4 nights in Nov 2022
Verified

8/10 Good

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villas H20 is great value for your money It is central location good walking distance to town. Staff are friendly and helpful, they made us tastie omelettes in the morning for breakfast, have water coffee tea available all day ! The front desk was helpful in planning our tours around town! Overall great place to stay
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up booking last minute after another property canceled on us unexpectedly. Our unit was perfect for our stay, the pool was great, we appreciated the included breakfast, and the staff was very friendly and communicative. I'd definitely recommend a stay here.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully decorated, really spacious room for our family of four. Nice touch with the free coffee/tea and water all day and a minimal but adequate and tasty breakfast. The staff were al great. I would highly recommend staying at H2O villas.
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and lovely place!

A really nice play to stay. Very spacious rooms. Really beautiful surroundings and a decent size swimming pool. Around 15 mins walk from the main town but with nearby restaurants. Really helpful and friendly staff.
Stayed 6 nights in Jan 2023
Verified

10/10 Excellent

Phillip Knox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-designed quiet rooms, excellent pool, first-class breakfast to your order, convience to town, without tourist and traffic noise. Good hosts. Professional maintenance staff.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Soheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazingly friendly and helpful. Specially Juan Carlos. The place is peaceful and very comfortable and homey. The only thing which should improve, is the breakfast. Other than that perfect in every other way
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! Small, 10 room hotel with plenty of options. Pool is nice and lots of open areas to have your own outdoor dining. Make sure to book online before arriving at property or they will charge you more than what the online prices are. Very clean, unique quest rooms with great shampoos and soaps. Plush towels. Free made to order breakfast every morning.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a trek to get to the hotel and not necessarily the safest to walk at night as a female (there are some dark corners) but a very wonderful hotel otherwise. Just be ready to have to pay $150mx every time you want a taxi to and from el centro.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

SAURI

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amables,
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Emeline

Liked: Cleanliness, staff & service, property conditions & facilities
I got stuck in Tulum late in the night while traveling south and saw Villa H2O to reserve online. After reserving, I called and the attendant told me he would be gone for the day by the time I arrived but he will leave the room keys with security. This man was very accommodating and friendly. This place was chic and simple but still so beautiful. Very clean!
Stayed 1 night in Jun 2023
Verified

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that alcohol is not sold at the property. I had an issue with a door that could not lock. Every other aspect was excellent.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Villas H20! It's so peaceful and quiet. Exactly what we needed as we were looking for a relaxing vacation. The staff are great, very kind, friendly, polite, and they helped us with great recommendations for restaurants, transportation, beach clubs, and things to do in Tulum as it was our first time there. The pool was fantastic! Big and super clean. Our beds and pillows were very comfy too and we loved the bathrooms decor as well. They offer a complimentary continental breakfast that we appreciated as it was a great way to start off our days, before exploring the area. There are several awesome restaurants and coffee shops near by too. The only downside is that they don't have an ice machine and that would've been amazing given how hot it is in Tulum. Other than that, we had a wonderful stay!
Stayed 4 nights in Feb 2023
Verified

6/10 Okay

abderrahmane

Liked: Cleanliness, amenities
Hôtel charmant bon rapport qualité prix. Petit déjeuner à améliorer.( Très basique) Réceptionniste absent le Matin pour le checkout et en soirée nous avons trouvé la porte fermée.personel sympa mais peut être en sous effectif Le personnel est sympa mais
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel needs TLC all around in the rooms.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Dafne Araceli Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue muy amable, desde recepción hasta la señora que nos hacía el desayuno. Las habitaciones súper limpias y amplias.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar me gustó mucho, las habitaciones son bonitas. Por la noche huele un poco a caño el baño pero creo que ese ya es un tema general de Tulum. La alberca muy bonita y me gustó que puedes entrar por la noche. El desayuno bien. Un buen lugar para descansar y desconectarse del ruido
Stayed 1 night in Aug 2025