Adventure Sport Hotels & Resorts in Maroma from NZ$244

"When we arrived there had been no hot water for a week we were offered to go elsewhere but we feel like the staff are family so we opted to stay … I had read some reviews out of curiosity they were terrible “fighting cursing loud music” we never experienced any of that absolutely love the place❤️headed back in April🏖️"

"Hotel was not incredible….staff was extremely helpful and angel the concierge made sure everyone knew I had a food allergy. The restaurant staff and pool waiters all knew and made sure my food was safe for me"

"It was amazing! Cooperative staff,clean rooms,best thing was Buffet …"

"Everything was great. "

"The toal experience was extremely good. We really enjoyed our stay at the Hyatt Vivid. The room was great, fantastic service from all staff and the pool area were great with a good variety of places. Food was excellent! The only thing we would like to point out is the ambience at the indoor restaurants. This was not cozy and way too noisy. Some sound reduction would be good to put up to bring the sound down. With the extremely hard walls, it was almost impossible to have a conversation inside. This made us choose the out-door restaurants (Pelican and also the ouside are in the Asian restaurant). However, this limited the over-all really great food. "

"My family and I loved our stay here. The rooms were clean, the staff were amazing. Heydi was one of the staff members that stood out to us she was so friendly and accommodating she helped us with all our reservations she was amazing since day one. They had so many fun things for my family and I to enjoy. I almost forgot to mention the food was delicious! Our favorite dining restaurants were La Locanda, Sakura, Pez Vela, and the Amaranto.The resort is child friendly and my son had a blast."

"This was our third time staying at this property. We Love the grounds. Our favorite is the adult pool and the opportunity to snorkel on site. Being connected to Xcaret park is the ultimate perk!"

"All of the above. Perhaps laundry service should be included instead of an add-on. Also, the app was not user friendly given wifi access/connectivity issues. Perhaps both options could be available to guests "

"Best hotel "