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"Comfortable hotel with friendly and efficient staff. Some rooms with view of Pohutu geyser. Heated swimming pool and spas with extra towels available. Breakfast has a wide variety of food and constantly restocked. Bed doesn't have a side table on one side or powerpoint. Shower is over the bath. Nice toiletries. "

"Yes"

"Lots of space in the room (we were in 6A) - only issue was it was a connected room and most people only stayed one night so were up super early crashing around in the morning(could easily hear talking and the tv through the wall). Shower was very weak, beds were fine though the single in the kids room was well past it. Kitchen amenities were good and clean. Parking was a little tight but doable. Good stay but very pricey for what it is."

"Staff was helpful and cleaned room consistently and well. Outside pool was nice but hot tub just an outside bathtub."

"Clean rooms friendly staff good parking spots "

"Pool was great, pasta night advertised Friday but rescheduled Saturday without people knowing "

"Staff were friendly. Bar choice was good. Breakfast was stale and fruit was still frozen. Bathroom tap kept falling off but nobody came to fix it. Carpets needed a good clean. The hotel really needs an overhaul and some TLC. Very disappointing. "

"The breakfast was good, with hot food and fresh fruits. The staff was helpful. The location is excellent.. easy walk to the lake, the Visitor Information Center."

"Great place to stay "