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Ambassador Thermal Motel

3.5 star property
Hotel with 2 outdoor swimming pools, a short walk to Polynesian Spa

Photo gallery for Ambassador Thermal Motel

Indoor pool, 2 outdoor pools
Terrace/patio
Economy Apartment, 2 Bedrooms
Exterior
Economy Apartment, 2 Bedrooms | Private kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Kitchen
  • Parking included
  • Free WiFi
The current price is NZ$130
includes taxes & fees
16 July - 17 July

Room options

Available filters for rooms
Showing 8 of 8 rooms

Basic Apartment, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Separate bedroom
Fan
Blackout curtains
  • 66 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Basic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
2 bedrooms
Fan
Blackout curtains
  • 96 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

Basic Studio, Multiple Beds

8.2 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
2 bedrooms
Blackout curtains
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
2 bedrooms
Fan
Blackout curtains
  • 96 sq m
  • Sleeps 7
  • 2 Double Beds and 3 Single Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Separate bedroom
Fan
Blackout curtains
  • 66 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Economy Apartment, 1 Bedroom

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Separate bedroom
Fan
Blackout curtains
  • 66 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Basic Studio, 1 Double Bed

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
2 bedrooms
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
2 bedrooms
Fan
Blackout curtains
  • 96 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
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About the area

Map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040

What's nearby

  • Eat Street - 3 min walk - 0.3 km
  • Tamaki Maori Village - 5 min walk - 0.5 km
  • Rotorua Night Market - 6 min walk - 0.6 km
  • Polynesian Spa - 6 min walk - 0.6 km
  • Skyline Rotorua - 6 min drive - 4.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬7 min walk
  • ‪Lone Star - ‬5 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬6 min walk
  • ‪Brew | Craft Beer Pub - ‬5 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬5 min walk

About this property

Ambassador Thermal Motel

Hotel near Polynesian Spa
Ambassador Thermal Motel provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and an indoor pool
  • Free self-parking
  • Outdoor furniture, free newspapers and luggage storage
  • A front desk safe and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Ambassador Thermal Motel boast comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Heating and fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Kitchens, fridges and microwaves

Languages

English

Similar properties

Exterior

Arawa Park Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
7.2 out of 10, Good, 1,003 reviews
The price is NZ$124
includes taxes & fees
20 July - 21 July
Arawa Park Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 March to 10 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash

We should mention

This property does not have any lifts

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

Does Ambassador Thermal Motel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool. One of the swimming pools is closed seasonally each year from March 16 until April 10.

How much does it cost to stay at Ambassador Thermal Motel?

As of 30 Jun 2025, prices found for a 1-night stay for 2 adults at Ambassador Thermal Motel on 16 Jul 2025 start from NZ$130.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ambassador Thermal Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ambassador Thermal Motel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Ambassador Thermal Motel?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Ambassador Thermal Motel?

Checkout is at 10 AM.

Where is Ambassador Thermal Motel located?

Located in Inner City, this hotel is within a 10-minute walk of Government Gardens and Polynesian Spa. Rotorua i-SITE Visitor Centre and Eat Street are also within 5 minutes.

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Ambassador Thermal Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 214 out of 547 reviews
Rating 8 - Good. 237 out of 547 reviews
Rating 6 - Okay. 66 out of 547 reviews
Rating 4 - Poor. 23 out of 547 reviews
Rating 2 - Terrible. 7 out of 547 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Great place if you have a budget, pool was quiet and really nice.
Stayed 2 nights in Jun 2025

10/10

Really enjoyed the thermal pool. Great experience on a cold moon lite night.
Stayed 3 nights in Jun 2025

8/10

Like the location & good view.
Stayed 2 nights in May 2025

8/10

Nice stay - thank you
Stayed 1 night in Apr 2025

10/10

It was a really good property to stay at for one night
Stayed 1 night in Apr 2025

10/10

Excellent location near the waterfront. Walkable to everything in town, including Eat Street. Will definitely stay again.
Stayed 1 night in Jan 2025

8/10

Great location, rooms were warm and beds comfy and clean. Easy check in and had everything you needed. The facilities are a touch outdated but a bit of a water-blast around the pools, leaf blow will make a difference. Cobwebs on stair handles, bugs on lights around pools etc often people notice these things. Otherwise perfect location to lakefront and eat street and will return.
Stayed 1 night in Jun 2025

6/10

Nice budget hotel with everything you need for a comfortable stay.
Stayed 1 night in Feb 2025

8/10

Good location for everything
Stayed 1 night in Feb 2025

8/10

Nice in general very conveniente for the town
Stayed 2 nights in Jan 2025

8/10

The property might be aged but it was comfortable and everything worked ok in our room
Stayed 2 nights in Mar 2025

10/10

Convenient central location. Comfortable and well equipped.
Stayed 2 nights in Feb 2025

8/10

Property manager was polite and friendly. Old motel, but rooms were clean and tidy. Big pool was closed unfortunately, must have been due to season change. The small outdoor spa and thermal pool was open.
Stayed 2 nights in Mar 2025

8/10

The staff wer really nice and welcoming, rooms wer cleaned each morning, the location was ideal only a short walk to restaurants, would def come back again we thoroughly enjoyed our stay thankyou so much
Stayed 2 nights in Dec 2024

10/10

great position
Stayed 1 night in Jan 2025

8/10

Very hard seating no couch to sit on
Stayed 2 nights in Apr 2025

10/10

Nice clean accomodation, close to resturants
Stayed 1 night in Oct 2024

4/10

The property is very tired but pretty clean. There was no hot water for our stay and we were not informed about this. It was only after I asked that we were told there was a problem. Towels were clean but had lots of stains on them. The pool and spa were the best part of the accomodation.
Stayed 1 night in Apr 2025

8/10

Decent property
Stayed 1 night in Dec 2024

6/10

The motel is in a great location and the mineral pool is a nice bonus. Our room smelled strongly of cleaning chemicals when we entered, the shower was mouldy and the carpet old.
Stayed 2 nights in Jan 2025

8/10

Overall good stay, just the motel is a little rundown!
Stayed 2 nights in Nov 2024

10/10

Highly recommended almost perfect
Stayed 4 nights in Nov 2024

10/10

Good all round
Stayed 3 nights in Nov 2024

10/10

Good place and Price worthy
Stayed 1 night in Sep 2024

6/10

In a good location with spacious rooms but rooms needed repairs and maintenance. Rooms were reasonably clean but shower had mould.
Stayed 1 night in Jan 2025