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Ambassador Thermal Motel

3.5 star property
Hotel with 2 outdoor swimming pools, a short walk to Polynesian Spa

Choose dates to view prices

Photo gallery for Ambassador Thermal Motel

Indoor pool, 2 outdoor pools
Economy Apartment, 2 Bedrooms | Private kitchen
2 bedrooms, blackout curtains, soundproofing, iron/ironing board
Terrace/patio
Exterior
The Ambassador Thermal Motel, in the city center, offers practical amenities like laundry facilities, free in-room WiFi, and luggage storage. Guests can choose between two outdoor pools or an indoor option. The staff provides excellent tour assistance, often praised in reviews.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Kitchen
  • Parking included
  • Free WiFi
The current price is NZ$143
includes taxes & fees
30 Oct - 31 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

Basic Studio, 1 Double Bed

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
2 bedrooms
Fan
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

8.8 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Separate bedroom
Fan
Blackout curtains
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
2 bedrooms
Fan
Blackout curtains
  • 96 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 3 Twin Beds

Basic Studio, Multiple Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
2 bedrooms
Fan
Blackout curtains
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Economy Apartment, 1 Bedroom

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Separate bedroom
Fan
Blackout curtains
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Basic Apartment, 1 Bedroom

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Separate bedroom
Fan
Blackout curtains
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
2 bedrooms
Fan
Blackout curtains
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Basic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
2 bedrooms
Fan
Blackout curtains
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds
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About the area

Map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040

What's nearby

  • Eat Street - 3 min walk - 0.3 km
  • Tamaki Maori Village - 5 min walk - 0.5 km
  • Rotorua Night Market - 6 min walk - 0.6 km
  • Polynesian Spa - 6 min walk - 0.6 km
  • Skyline Rotorua - 6 min drive - 5.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Brew | Craft Beer Pub - ‬5 min walk
  • ‪The Fainting Goat - ‬6 min walk
  • ‪Subway - ‬6 min walk
  • ‪Fat Dog Cafe & Bar - ‬6 min walk
  • ‪Mac's Steak - ‬5 min walk

About this property

Ambassador Thermal Motel

Hotel near Polynesian Spa
Ambassador Thermal Motel provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and an indoor pool
  • Free self-parking
  • Tour/ticket information, luggage storage and outdoor furniture
  • A front desk safe and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Ambassador Thermal Motel boast comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Heating and fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Kitchens, fridges and microwaves

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  • Free WiFi
  • Housekeeping
7.6 out of 10, Good, 276 reviews
The price is NZ$145
includes taxes & fees
2 Nov - 3 Nov
Marsden Stay Rotorua

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 March to 10 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash

We should mention

This property does not have any lifts

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

Does Ambassador Thermal Motel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool. One of the swimming pools is closed seasonally each year from March 16 until April 10.

How much does it cost to stay at Ambassador Thermal Motel?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Ambassador Thermal Motel on 30 Oct 2025 start from NZ$142.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ambassador Thermal Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ambassador Thermal Motel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Ambassador Thermal Motel?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Ambassador Thermal Motel?

Checkout is at 10 AM.

Where is Ambassador Thermal Motel located?

Located in Inner City, this hotel is within a 10-minute walk of Government Gardens and Polynesian Spa. Rotorua i-SITE Visitor Centre and Eat Street are also within 5 minutes.

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Reviews

Ambassador Thermal Motel Reviews

8.4

Very good

8.4

Cleanliness

8.8

Location

8.8

Staff & service

7.6

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 225 out of 573 reviews
Rating 8 - Good. 246 out of 573 reviews
Rating 6 - Okay. 70 out of 573 reviews
Rating 4 - Poor. 24 out of 573 reviews
Rating 2 - Terrible. 8 out of 573 reviews

Reviews

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice. The swimming pool and mineral pool were great for the price. It is a great value accommodation.
Stayed 1 night in Oct 2025

8/10 Good

marco

Clean rooms and nice thermal pool
Stayed 1 night in Sep 2025

10/10 Excellent

Ngaio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to lake, playground & wating facilities. Children loved their stay. Will definitely book yhere again.
Stayed 1 night in Sep 2025

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful and courteous staff. Value for money.
Stayed 2 nights in Oct 2025

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Johns who checked me in, helped me with my laundry and gave lots of advice couldn't have been more helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Love the themal pools. The staff are friendly and helpful. Walking distance to eat street and the lake.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was really comfortable and the staff are friendly and easy going. Felt really at home.
Stayed 7 nights in Jul 2025

8/10 Good

Jennifer

Liked: Amenities
Didn’t use laundry. Kitchen well equiped
Stayed 4 nights in Oct 2025

10/10 Excellent

Mariam

Liked: Cleanliness, amenities, property conditions & facilities
Superb location , super fast internet and big rooms with lovely staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place if you have a budget, pool was quiet and really nice.
Stayed 2 nights in Jun 2025

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Loved the view from the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Nice and comfortable, clean and warm, very polite and helpful staff. We will definitely be back
Stayed 4 nights in Jun 2025

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities, room comfort

Family stay

Lovely clean room. Warm and comfortable. Great location, lovely view. Very friendly.
Stayed 3 nights in Jul 2025

8/10 Good

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm pool and lovely thermal pool. Rooms are big
Stayed 4 nights in Jul 2025

10/10 Excellent

Sifaga

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the thermal pool. Great experience on a cold moon lite night.
Stayed 3 nights in Jun 2025

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Property conditions & facilities
Perfect location as you can walk to restaurants, the lake etc. Staff were friendly. The bathroom ceiling was covered in mould and the curtains ripped so if you’re wanting luxury, this is not the place to stay however you get what you pay for.
Stayed 2 nights in Jul 2025

8/10 Good

Kataraina

Liked: Cleanliness, property conditions & facilities
Nice stay - thank you
Stayed 1 night in Apr 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location & good view.
Stayed 2 nights in May 2025

10/10 Excellent

Omair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good property to stay at for one night
Stayed 1 night in Apr 2025

6/10 Okay

Nitya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was quite run down, shower was dirty. It needed a bit of work to update it. We were disappointed considering the price per night. Otherwise the thermal pool was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service
Excellent location near the waterfront. Walkable to everything in town, including Eat Street. Will definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in New Zealand is incredible
Stayed 3 nights in May 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and convenient
Stayed 1 night in Apr 2025

6/10 Okay

Colin J

Liked: Cleanliness, staff & service, room comfort

Clean budget hotel

Nice budget hotel with everything you need for a comfortable stay.
Stayed 1 night in Feb 2025