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Indoor pool
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.1/5 Very Good
991 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationEat Street1 min walk
Popular LocationRotorua Hospital6 min walk
Popular LocationRotorua Night Market8 min walk
AirportRotorua (ROT-Rotorua Regional)14 min drive

Choose dates to view prices

  • Twin Room, Multiple Beds, City View

    4.6/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 4
    More detailsTwin Room, Multiple Beds, City View
  • Room, 1 King Bed, City View

    4.4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 4
    More detailsRoom, 1 King Bed, City View
  • Room, 1 King Bed, Lake View

    4.3/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 4
    More detailsRoom, 1 King Bed, Lake View
  • Twin Room, Multiple Beds, Lake View

    4.2/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 4
    More detailsTwin Room, Multiple Beds, Lake View
  • Junior Suite, 1 King Bed, Lake View

    Room amenities

    • Sleeps 4
    More detailsJunior Suite, 1 King Bed, Lake View

About this area

Rotorua

Located in Rotorua, Novotel Rotorua Lakeside is in the city centre. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Travelling with kids? Consider Rainbow Springs Kiwi Wildlife Park and Agroventures.

Visit our Rotorua travel guide
Map
Popular Location

What's nearby

  • Eat Street - 1 min walk
  • Rotorua Hospital - 6 min walk
  • Rotorua Night Market - 8 min walk
  • Tamaki Maori Village - 10 min walk
  • Blue Baths - 11 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • Atlas — 1 min walk
  • Clarkes Bar — 1 min walk

About this property

Novotel Rotorua Lakeside

4.5-star, family-friendly hotel near Polynesian Spa
A restaurant, an indoor pool and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and 24-hour room service. All 199 soundproofed rooms feature WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with digital channels, and guests can also appreciate conveniences like fridges and electric kettles.
Novotel Rotorua Lakeside offers 199 forms of accommodation with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a fitness centre.

Property amenities

Internet

Available in all rooms: WiFi (NZD 10 per 24-hour period)
Available in some public areas: Free WiFi
In-room WiFi has a 5-device limit
WiFi in public areas is free for up to 60 minutes per day

Parking and public transport

Free self parking
Free nearby parking
Electric car charging station
Limited parking spaces

Food and drink

Full breakfast available for a fee daily 6 AM–10:30 AM: NZD 32 per person
1 restaurant
1 bar
24-hour room service

Things to do

3 hot tubs
Fitness centre
Indoor pool

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Fridge
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Chinese
English
Filipino
Hindi
Japanese
Spanish
Thai

Business services

10 meeting rooms
Business centre
Computer station
Conference centre

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Hypo-allergenic bedding
Linens
Pillow menu

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

42-inch LED TV
Digital channels

Food and drink

Electric kettle
Minibar
Fridge

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofing

Policies

Check-in

Check-in between 2 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 32 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (5-device limit, rates may vary)
  • Late check-out fee: NZD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 6 AM to 11 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 60 minutes per day

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Novotel Rotorua Lakeside Hotel
Novotel Lakeside Hotel
Novotel Rotorua Lakeside
Novotel Lakeside
Novotel Rotorua Lakeside Hotel Rotorua
Rotorua Novotel
Accor Rotorua Lakeside

Frequently asked questions

Can I cancel my reservation for free at Novotel Rotorua Lakeside and receive a full refund?
Yes, Novotel Rotorua Lakeside offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Rotorua Lakeside cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Rotorua Lakeside?
As of 4 Jul 2020, prices found for a 1-night stay for 2 adults at Novotel Rotorua Lakeside on 2 Aug 2020 start from NZ$158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Novotel Rotorua Lakeside have a pool?
Yes, this property has an indoor pool. Pool access is from 6 AM to 11 PM.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at this property?
Check-in is from 2 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 11 AM. Late checkout is available for NZD 20 (subject to availability).
Where is this property located?
This family-friendly Rotorua hotel is located in the shopping district, within a 15-minute walk of Matariki Hangi & Maori Cultural Performance and Polynesian Spa. Skyline Rotorua and Lake Rotorua are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Novotel Rotorua Lakeside

4.1
Very Good
5 - Excellent
401
4 - Good
401
3 - Okay
134
2 - Mediocre
37
1 - Poor
18
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.0
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jun 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very Friendly staff very helpful, I would certainly stay again, close to town walking distance, close to restaurants and cafes

    Stayed 3 nights in Jun 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Most comfortable hotel bed ever! It was a cold night and I put the heating up and snuggled down into a pillow top mattress... bliss! Also love the location. Heaps of great places to eat right outside the door.

    Stayed 1 night in Jun 2020

    3/5

    • Liked: Cleanliness

    Stayed 1 night in Jun 2020

    3/5

    • Liked: Staff & service, amenities
    • Disliked: Property conditions & facilities

    Stayed in room 104. This was a last minute booking so I assume this is possibly why the room was in need of some TLC as is probably not used often. Shower curtain was ripped and what looked like mould on bathroom ceiling. Shower head sprayed out the side so just drenched bathroom. Carpet also stained. Beds were very comfy however and clean linen.

    Stayed 1 night in Jun 2020