Arawa Park Hotel

4.0 star property
Upscale eco-certified hotel near Polynesian Spa
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Arawa Park Hotel

Photo gallery for Arawa Park Hotel

Exterior
View from room
Minibar, blackout curtains, iron/ironing board, free WiFi
Breakfast, lunch and dinner served
Reception

Overview of Arawa Park Hotel

7.0

Good

Popular amenities

  • Breakfast available
  • Free WiFi
  • Parking included
  • Restaurant
  • Bar
  • Room service
The price is NZ$153
Price available on 2/4/2024

Explore the area

272 Fenton St, Rotorua, 3201
  • Popular LocationRotorua Central Mall12 min walk
  • Popular LocationPolynesian Spa20 min walk
  • Popular LocationRedwoods Whakarewarewa Forest4 min drive
  • AirportRotorua (ROT-Rotorua Regional)11 min drive
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Room options

Deluxe King Room

  • 48 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

King One Bedroom Suite

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, 2 Queen Beds

  • 48 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Twin Room, 2 Queen Beds, Ground Floor

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room, 2 Queen Beds, Accessible

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room

  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds

Similar properties

About the area

Rotorua

Arawa Park Hotel is located in Glenholme, a neighbourhood in Rotorua, and is near the airport. Tamaki Maori Village and Sir Howard Morrison Performing Arts Centre are cultural highlights, and some of the area's activities can be experienced at Skyline Rotorua and Rotorua Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Rotorua International Stadium. Discover the area's water adventures with nearby parasailing, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Rotorua Central Mall - 12 min walk
  • Tamaki Maori Village - 18 min walk
  • Whakarewarewa: The Living Maori Village - 19 min walk
  • Polynesian Spa - 20 min walk
  • Redwoods Whakarewarewa Forest - 4 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • McDonald's - 13 min walk
  • Ciabatta Bakery - 14 min walk
  • Kfc - 18 min walk
  • El Mexicano Zapata Express - 18 min walk
  • Scope Cafe Rotorua - 15 min walk

About this property

Arawa Park Hotel

Luxury upscale hotel located in Glenholme
Located close to Polynesian Spa, Arawa Park Hotel provides a garden, dry cleaning/laundry services and a bar. Be sure to enjoy a meal at Atrium Restaurant, the on-site restaurant. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Full breakfast (surcharge), express check-out and babysitting (surcharge)
  • A ballroom, a front desk safe and bike parking
  • Guest reviews give good marks for the helpful staff and location
Room features
All 135 rooms include comforts such as free WiFi and minibars. Guest reviews speak positively of the size rooms at the property.
More amenities include:
  • Heating and ceiling fans
  • Free toiletries and hairdryers
  • 50-inch Smart TVs with cable channels
  • LED light bulbs, mini fridges and childcare services

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Sustainability

Sustainability practices

Comprehensive food waste policy
Locally-sourced food (80% minimum)
Geothermal energy
Housekeeping on request
Change of bedsheets on request
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM–10 AM for a fee: NZD 30–30 for adults and NZD 15–20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 50-inch Smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately NZD 30 to 30 for adults and from NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses geothermal energy

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Frequently asked questions

Is Arawa Park Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Arawa Park Hotel?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Arawa Park Hotel on 2 Apr 2024 start from NZ$153.3, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arawa Park Hotel?

Self-parking is free at this property.

What time is check-in at Arawa Park Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Arawa Park Hotel?

Checkout is at 10 AM.

Where is Arawa Park Hotel located?

Located in Glenholme, this luxury hotel is within 1 mile (2 km) of Racing Rotorua and Polynesian Spa. Whakarewarewa Hot Springs and Rotorua Central Mall are also within 15 minutes.

Arawa Park Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 206 out of 1000 reviews" "
Rating 8 - Good. 337 out of 1000 reviews" "
Rating 6 - Okay. 241 out of 1000 reviews" "
Rating 4 - Poor. 138 out of 1000 reviews" "
Rating 2 - Terrible. 78 out of 1000 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Shashikanth, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. A mile from the downtown
Stayed 3 nights in Mar 2024

6/10 Okay

Douglas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bathrooms need renovation plus the sink, counter and floor of bathroom were not clean on arrival. Toilet seat slides off bowl. TV has a pop-up banner add display for the TV manufacturer that blocks part of the picture.
Stayed 4 nights in Feb 2024

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Staff weren’t always available at the desk to help with changing reservations
Stayed 3 nights in Feb 2024

6/10 Okay

Deepal

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel is old and dated - felt like nothing has been done to improve it in 20 years. Paid $500 for a 2 night stay and was very disappointed. There was hair and dirt in the shower, the room was dark (even with the lights on it was difficult to see), there was a strange, unusable spa room and a balcony with railing so low it felt unsafe to be out on. There was hardly any staff around to serve us when we were in the Atrium, and multiple cleaners tried to enter the room because they were under the impression the room was empty or had been checked out off. The only reason we stayed was because we were part of a wedding party, and it was easier for transportation.

2/10 Terrible

Kerry

Travelled with partner
Disliked: Property conditions & facilities
This hotel basically needs a revamp as the rooms are very dated and tired. The bathroom smelt really bad and the drapes were ripped. Time to spend some money on it or pull it down.
Stayed 1 night in Feb 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good place to stay
Stayed 1 night in Feb 2024

6/10 Okay

Bridgett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice cosy room comfortable bed but unfortunately there was a hugh generator outside our room window which was very noisy at night while trying to sleep. Other than that, it's such a nice lovely hotel, have stayed here before thats why we came back again to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Amandeep Singh, Halifax

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay
Stayed 1 night in Jan 2024

6/10 Okay

David

Travelled with partner
Souless property, rooms are just boxes, no character. No staff interaction, bland.
Stayed 2 nights in Feb 2024

4/10 Poor

Krisjan

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Everything looked like it needed a really good scrub, and everything looks run down. Bed was nice and comfy and felt clean, but came back in the afternoon to made beds which looked like someone had been lying all over them.
Stayed 2 nights in Jan 2024