Jet Park Hotel Rotorua

Photo gallery for Jet Park Hotel Rotorua

Primary image
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Overview of Jet Park Hotel Rotorua

VIP Access

Jet Park Hotel Rotorua

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
237 Fenton Street, Corner Victoria Street, Rotorua, 3010

Explore the area

  • Popular LocationRotorua Central Mall6 min walk
  • Popular LocationTamaki Maori Village9 min walk
  • Popular LocationPolynesian Spa10 min walk
  • AirportRotorua (ROT-Rotorua Regional)11 min drive

Choose dates to view prices

About this area

Rotorua

Located near the boardwalk, Jet Park Hotel Rotorua is in Fenton Street, a neighbourhood in Rotorua with great shopping. Tamaki Maori Village and Sir Howard Morrison Performing Arts Centre are cultural highlights, and some of the area's landmarks include Whakarewarewa: The Living Maori Village and Tama-te-Kapua Meeting House. Consider Matariki Hangi & Maori Cultural Performance for a night out or Skyline Rotorua if you're travelling with kids. Rafting and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby. Guests love the hotel's location for the sightseeing.
Visit our Rotorua travel guideOpens in a new window
Map

What's nearby

  • Rotorua Central Mall - 6 min walk
  • Tamaki Maori Village - 9 min walk
  • Polynesian Spa - 10 min walk
  • Rotorua Night Market - 11 min walk
  • Government Gardens - 13 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • Herbs & Spice Thai Restaurant - 6 min walk
  • Steam - 7 min walk
  • Urbano Bistro - 8 min walk
  • Capers Epicuran - 8 min walk
  • Yamato Japanese Restaurant - 8 min walk

About this property

Jet Park Hotel Rotorua

Family-friendly Rotorua hotel in Fenton Street, near Polynesian Spa
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a coffee shop/cafe and a spa tub are on-site. All 63 rooms feature thoughtful touches such as espresso makers and pillow menus, along with conveniences such as fridges and coffee makers. In-room free WiFi and room service are standard, as are LED TVs with satellite channels.
Jet Park Hotel Rotorua offers 63 accommodations with espresso makers and a safe. A pillow menu is available. 42-inch LED televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 20 for adults and NZD 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool
  • Playground
  • Hot tub

Family friendly

  • Children's games
  • Children's toys
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Afrikaans
  • English
  • Filipino
  • Hindi

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Restaurants on site

  • Te Puru

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Portable fan

Bathroom

  • Bathroom (partially open)
  • Bath or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 42-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Fridge

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

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Hot tub
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Hotel
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Family-friendly
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Guest rating 4+
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Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in fee: NZD 20
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 20
Express checkout

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed
Welcoming dogs and cats only
2 per room
Food and water bowls are available
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 20 for adults and NZD 20 for children (approximately)
  • Early check-in fee: NZD 20 (subject to availability)
  • Late check-out fee: NZD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The seasonal pool will be open from January to December
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Quality Fenton
Quality Fenton Rotorua
Quality Inn Fenton
Quality Inn Fenton Rotorua
Quality Inn On Fenton Hotel Rotorua
Rotorua Ventura Hotel
Ventura Hotel Rotorua
Jet Park Hotel Rotorua
Jet Park Rotorua
Jet Park Hotel Rotorua Hotel
Jet Park Hotel Rotorua Rotorua
Jet Park Hotel Rotorua Hotel Rotorua

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 472 out of 989 reviews
5 - Excellent 48%
Rating 4 - Good. 404 out of 989 reviews
4 - Good 41%
Rating 3 - Okay. 85 out of 989 reviews
3 - Okay 9%
Rating 2 - Poor. 19 out of 989 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 989 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and the staff were very nice
Stayed 2 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Central and convenient.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think in the pet waste area it should be grass.. as it’s all rocks and it’s all covered in dog poop.. so wasn’t great to open the bathroom window. Everything else was great though!
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, room was good size and like new.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The quality of linen and beds was lovely. The room was very clean. However the outside spa was not clean. We had to ask for cushions for outside seating area several times as they were removed daily. There appeared to be inconsistencies re the time drinks were available it needs to be written clearly on a sign by the bar. Although it eas promoted as a family friendly hotel I got the feeling they would prefer if people left for the day and came back at night. I enquired about dinner but found no menu or costs available in the room or at reception. Most of the staff were lovely but a few were not. I think our group of 12 was too big we had 3 junior suites. It was a strange set up in the rooms having the tv in what would have been the lounge with the single beds for the children and the master in the sep room. In my opinion it should be the other way around so adults can stay up and watch tv whilst children are in own bedroom. Spa bath was lovely. Beds were not made daily we were there for 4 days 3 nights and had no clean sheets. On the day before we left some used towels were not replaced. Not the end of the world but a surprise lol. Location is very central so pretty happy over all.
Stayed 3 nights in Apr 2022