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Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

3.9/5 Good
994 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationPolynesian Spa5 min walk
Popular LocationTamaki Maori Village5 min walk
Popular LocationBlue Baths8 min walk
AirportRotorua (ROT-Rotorua Regional)10 min drive

Choose dates to view prices

  • Superior Twin Double

    Room amenities

    • 27 sq m
    • Sleeps 4
    More detailsSuperior Twin Double
  • Family Room

    Room amenities

    • 29 sq m
    • Sleeps 4
    More detailsFamily Room
  • Superior Plus Twin

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsSuperior Plus Twin
  • Superior King

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsSuperior King
  • Superior Twin Queen

    Room amenities

    • 27 sq m
    • Sleeps 4
    More detailsSuperior Twin Queen

About this area

Rotorua

Located in Rotorua, Sudima Lake Rotorua is in the city centre and on a lake. The area's natural beauty can be seen at Redwoods Whakarewarewa Forest and Lake Rotorua, while Tamaki Maori Village and Mitai Maori Village are cultural highlights. Skyline Rotorua and Rainbow Springs Kiwi Wildlife Park are not to be missed.

Visit our Rotorua travel guide
Map
Popular Location

What's nearby

  • Polynesian Spa - 5 min walk
  • Tamaki Maori Village - 5 min walk
  • Rotorua Central Mall - 6 min walk
  • Blue Baths - 8 min walk
  • Eat Street - 14 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • Okareka Restaurant — 1 min walk
  • Okareka Bar — 1 min walk

About this property

Sudima Lake Rotorua

4-star Lakefront hotel, walk to Polynesian Spa
Along with a restaurant, this smoke-free hotel has an indoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site. All 247 rooms provide conveniences such as fridges and electric kettles, plus free WiFi and 24-hour room service. TVs, pillow menu and hairdryers are among the other amenities available to guests.
Sudima Lake Rotorua offers 247 forms of accommodation with a safe and a hairdryer. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10 AM: NZD 30 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Indoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Hindi
  • Spanish

Business services

  • 4 meeting rooms
  • Conference space (3477 square feet)

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Premium channels
  • TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 30 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Sudima Hotel Lake Rotorua
Sudima Hotel
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel

Frequently asked questions

Can I cancel my reservation for free at Sudima Lake Rotorua and receive a full refund?
Yes, Sudima Lake Rotorua offers free cancellation on select room rates, because flexibility matters! Please refer to Sudima Lake Rotorua cancellation policy on our site for more details about any exclusions or requirements.
Does Sudima Lake Rotorua have a pool?
Yes, this property has an indoor pool.
Is Sudima Lake Rotorua pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2:00 PM to midnight.
What time is check-out at this hotel?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is this hotel located?
Located in the heart of Rotorua, this hotel is within a 5-minute walk of Polynesian Spa and Tamaki Maori Village. Redwoods Whakarewarewa Forest and Skyline Rotorua are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Sudima Lake Rotorua

3.9
5 - Excellent
294
4 - Good
433
3 - Okay
173
2 - Mediocre
73
1 - Poor
21
4.0
Cleanliness
4.2
Service and Staff
3.8
Amenities
3.6
Property condition

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service

The most irritating thing was wifi access. In checking in first room didn’t work. Got moved room. It wasn’t quick 90 mins! The new room no internet access initially. Reported at front desk on going out. Marginal improvement the following day but I would describe the following day as between fair and poor. Could of kept chasing it but this was a short break. Carpet worn out on entry to bathroom. I spend maybe 40 nights a year in hotels. This is not a four star!

Stayed 2 nights in Feb 2020

3/5

  • Liked: Staff & service, amenities
  • Disliked: Property conditions & facilities

Nicely located and reasonably priced, this facility is worn and outdated.

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Located next to the lake, although it contained sulfur., so it has quite a strong smell at first. Good location though, and next door to Polynesian Spa Simple basic hotel, with a laundry mat, which I used

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff, friendly and so helpful. Very helpful.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed for a few nights during the ultra marathon. The staff were beyond lovely, genuinely lovely. The rooms are spotlessly clean and modern with free wifi and parking. Only recommendation would be to have a bedside lamp.

Stayed 3 nights in Feb 2020