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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Breakfast Available
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationRotorua Hospital9 min walk
    Popular LocationSt. Faith's Anglican Church10 min walk
    Popular LocationKuirau Park11 min walk
    AirportRotorua (ROT-Rotorua Regional)15 min drive

Choose dates to view prices

  • Deluxe Studio

    4.7/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Studio
  • Deluxe Apartment, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 37 sq m
    • Sleeps 6
    • 2 Queen Beds
    More detailsDeluxe Apartment, 1 Bedroom
  • Family Apartment

    5/5 guest room rating

    Room amenities

    • 37 sq m
    • Sleeps 6
    • 1 Queen Bed and 2 Single Beds
    More detailsFamily Apartment
  • Family Apartment (Deluxe)

    5/5 guest room rating

    Room amenities

    • 37 sq m
    • Sleeps 6
    • 1 Queen Bed and 2 Single Beds
    More detailsFamily Apartment (Deluxe)
  • Cottage

    5/5 guest room rating

    Room amenities

    • 67 sq m
    • Sleeps 9
    • 3 Single Beds OR 1 Queen Bed and 2 Single Beds
    More detailsCottage
  • Superior Studio

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsSuperior Studio
  • Standard Apartment, 1 Bedroom

    Room amenities

    • 37 sq m
    • Sleeps 6
    • 2 Queen Beds
    More detailsStandard Apartment, 1 Bedroom
  • Superior Studio

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Studio

About this area

Rotorua

Red Rock Thermal Motel is located in Rotorua. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Looking to enjoy an event or a game while in town? See what's going on at Ogo, or consider a night out at Matariki Hangi & Maori Cultural Performance. Take some time off to enjoy the hot springs in the area, or get some fresh air with adventures like hiking/biking trails and mountain biking nearby.
Visit our Rotorua travel guide
Popular Location

What's nearby

  • Rotorua Hospital - 9 min walk
  • St. Faith's Anglican Church - 10 min walk
  • Kuirau Park - 11 min walk
  • Tama-te-Kapua Meeting House - 11 min walk
  • Matariki Hangi & Maori Cultural Performance - 15 min walk

Getting around

  • AirportRotorua (ROT-Rotorua Regional) - 15 min drive

Restaurants

  • Third Place Cafe - 8 min walk
  • Terrace kitchen - 14 min walk
  • Picnic Cafe - 16 min walk
  • Leonardo’s Pure - 16 min walk
  • Brew - 17 min walk

About this property

Red Rock Thermal Motel

3.5-star motel near Polynesian Spa
Along with an outdoor pool, this motel has a spa tub and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. All 19 rooms provide conveniences such as microwaves and coffee makers, plus complimentary wireless Internet access and TVs with satellite channels. Other amenities available to guests include room service (during limited hours), ceiling fans and hairdryers.
Red Rock Thermal Motel offers 19 forms of accommodation with a safe and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9 AM: NZD 12 for adults and NZD 12 for children
  • Room service available

Things to do

  • Outdoor pool
  • Hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Afrikaans
  • Chinese
  • English
  • Japanese

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Ceiling fan
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave

More

  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in between 2 PM and 9 PM
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 8 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for NZD 10.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 12 for adults and NZD 12 for children (approximately)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Red Rock Thermal
Red Rock Thermal Motel
Red Rock Thermal Motel Rotorua
Red Rock Thermal Rotorua
Red Rock Thermal Motel Motel
Red Rock Thermal Motel Rotorua
Red Rock Thermal Motel Motel Rotorua

Frequently asked questions

Can I cancel my reservation for free at Red Rock Thermal Motel and receive a full refund?
Yes, Red Rock Thermal Motel offers free cancellation on select room rates, because flexibility matters! Please refer to Red Rock Thermal Motel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Red Rock Thermal Motel?
As of 31 Oct 2020, prices found for a 1-night stay for 2 adults at Red Rock Thermal Motel on 1 Nov 2020 start from NZ$145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Red Rock Thermal Motel have a pool?
Yes, this property has an outdoor pool.
Is Red Rock Thermal Motel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Red Rock Thermal Motel?
Self-parking is free at this property.
What time is check-in at Red Rock Thermal Motel?
Check-in is from 2 PM to 9 PM.
What time is check-out at Red Rock Thermal Motel?
Checkout is at 10 AM.
Where is Red Rock Thermal Motel located?
Situated in Rotorua, this motel is 0.5 mi (0.7 km) from Rotorua Hospital and within 3 miles (5 km) of Polynesian Spa and Lake Rotorua. Skyline Rotorua is 2.3 mi (3.7 km) away.
4.4
Excellent
5 - Excellent
186
4 - Good
122
3 - Okay
34
2 - Poor
4
1 - Terrible
0

4.5/5

Cleanliness

4.5/5

Staff & service

4.7/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
Property was ok Cottage is becoming vwry dated and needing maintenance done on it
Stayed 2 nights in Jul 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely. They remembered me from a year ago. Also, the facilities had a full sized oven which suited me.
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The thermal poll was well kept and relaxing. The property is a bit dated, but well maintained, and the staff were helpful. A good value.
Stayed 1 night in Mar 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Sad face IconDisliked: Property conditions & facilities
No Air Conditioning. Not much privacy. Other than that, place 2as okay for one night.
Stayed 1 night in Feb 2020

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Better Options for the Price
Stayed in 'The Cottage' and it was quite ordinary. Everything looking worn. Hole in lounge suite. Settee on porch repaired with sticky tape. Sheets appeared clean enough, but the rest of the bedding - duvets & blankets - visible that all needed a good wash and smelt less than fresh. If I was paying a budget price I would expect budget accom, but expected better than this for the price we paid (around A$250 per night). It also appeared that some rooms at the motel are being long-term let to WINZ benefit recipients, which certainly didn't add to the ambience of the place.
Stayed 3 nights in Sep 2019

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