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Regal Palms Resort

Photo gallery for Regal Palms Resort

Featured image
Outdoor pool, open 8:00 AM to 9:00 AM, pool umbrellas, pool loungers
Terrace/patio
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Overview of Regal Palms Resort

Regal Palms Resort

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Gym
350 Fenton Street, Rotorua, 3010

Explore the area

  • Popular LocationWhakarewarewa Hot Springs1 min walk
  • Popular LocationWhakarewarewa: The Living Maori Village10 min walk
  • Popular LocationWhakarewarewa Thermal Reserve1 min drive
  • AirportRotorua (ROT-Rotorua Regional)10 min drive

Choose dates to view prices

About this area

Rotorua

Located in Rotorua, Regal Palms Resort is in the entertainment district and near the boardwalk. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Travelling with kids? Consider Rainbow Springs Kiwi Wildlife Park and Agroventures. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Whakarewarewa Hot Springs - 1 min walk
  • Whakarewarewa: The Living Maori Village - 10 min walk
  • Whakarewarewa Thermal Reserve - 1 min drive
  • Rotorua Central Mall - 3 min drive
  • Redwoods Whakarewarewa Forest - 5 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • Urbano Bistro - 11 min walk
  • Oppies Fish & Chips - 15 min walk
  • Capizzi - 3 min drive
  • Che Chorizo - 3 min drive
  • Pig and Whistle - 3 min drive

About this property

Regal Palms Resort

Family-friendly Rotorua motel in Fenton Street, near Polynesian Spa
This smoke-free motel features a full-service spa, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, an outdoor tennis court and a sauna are on-site. All 44 individually decorated rooms feature free WiFi and pillowtop beds. In addition to upscale touches, such as indoor private hot tubs and jetted bathtubs, guests will find flat-screen TVs with cable channels and furnished balconies or patios.
Regal Palms Resort offers 44 forms of air-conditioned accommodation with indoor private hot tubs and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, designer toiletries and hairdryers.

This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Palms has 1 treatment room. Services include deep-tissue massages and Swedish massages.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 15-29 per person
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Upper floors only accessible by stairs
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Microwave
  • Hob
  • Toaster

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Private indoor hot tub
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 30 2023 (dates subject to change):
  • Business centre
  • Spa
  • Spa/Beauty services
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Full-service spa
  • Health club
  • Sauna
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Health club
  • Full-service spa
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 25.0 per night.
Cots (infant beds) are available for NZD 10.0 per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 15 and NZD 29 per person (approximately)
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Motel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Regal Palms 5 Star City
Regal Palms 5 Star City Resort
Regal Palms 5 Star City Resort Rotorua
Regal Palms 5 Star City Rotorua
Regal Palms 5 Star City Hotel Rotorua
Regal Palms Resort Rotorua
Regal Palms Rotorua
Regal Palms Resort Motel
Regal Palms Resort Rotorua
Regal Palms Resort Motel Rotorua

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 456 out of 636 reviews
5 - Excellent 72%
Rating 4 - Good. 154 out of 636 reviews
4 - Good 24%
Rating 3 - Okay. 22 out of 636 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 636 reviews
2 - Poor 0%
Rating 1 - Terrible. 3 out of 636 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with nice quiet rooms, well laid out, very comfortable and helpful staff. Nothing to dislike at all. Great for a weekend stay in Rotorua, will definitely be back
Stayed 2 nights in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean tidy and pleasant..certain would return and recommend.
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up to expected standard for the price.Restaurant dinner excellent although service a little slow but service was first class. Resort offered a good variety of facilities and was quiet and comfortable
Stayed 1 night in Feb 2021