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Cleveland Thermal Motel

Photo gallery for Cleveland Thermal Motel

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Desk, iron/ironing board, cots/infant beds, free WiFi

Overview of Cleveland Thermal Motel

Cleveland Thermal Motel

3 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Kitchen
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
113-119 Lake Road, Rotorua, Bay of Plenty, 3010

Explore the area

  • Popular LocationRotorua Hospital9 min walk
  • Popular LocationKuirau Park11 min walk
  • Popular LocationTama-te-Kapua Meeting House11 min walk
  • AirportRotorua (ROT-Rotorua Regional)16 min drive

Choose dates to view prices

About this area

Rotorua

Cleveland Thermal Motel is located in Rotorua. Government Gardens Golf and Volcanic Hills Winery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Skyline Rotorua and Rainbow Springs Kiwi Wildlife Park. Looking to enjoy an event or a game while in town? See what's going on at Ogo, or consider a night out at Matariki Hangi & Maori Cultural Performance.

What's nearby

  • Rotorua Hospital - 9 min walk
  • St. Faith's Anglican Church - 11 min walk
  • Kuirau Park - 11 min walk
  • Tama-te-Kapua Meeting House - 11 min walk
  • Matariki Hangi & Maori Cultural Performance - 15 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • Third Place Cafe - 8 min walk
  • Terrace kitchen - 14 min walk
  • Picnic Cafe - 17 min walk
  • Leonardo’s Pure - 17 min walk
  • Brew - 17 min walk

About this property

Cleveland Thermal Motel

3-star Rotorua motel in Koutu with free parking
An outdoor pool, a spa tub and dry cleaning are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. All 31 rooms have flat-screen TVs with digital channels, and feature kitchens with fridges, hobs and microwaves. Free WiFi, coffee makers and hairdryers are among the other amenities available to guests.
Cleveland Thermal Motel offers 31 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Accommodation at this 3-star motel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. 42-inch Flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 15 for adults and NZD 15 for children

Things to do

  • Hot springs
  • Outdoor pool
  • Playground
  • Hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Hindi
  • Indonesian
  • Malay

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Spa

  • 2 hot springs
  • Hot springs open from 7:00 AM to 9:00 PM

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Fridge
  • Hob

More

  • Desk
  • Iron/ironing board
  • Local maps

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 8 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for NZD 15 per day

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 15 for adults and NZD 15 for children (approximately)
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: NZD 15 per day
  • Credit card charges are subject to a surcharge of 2.00 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts Visa, Mastercard and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 7:00 AM to 9:00 PM

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 144 out of 292 reviews
5 - Excellent 49%
Rating 4 - Good. 113 out of 292 reviews
4 - Good 39%
Rating 3 - Okay. 26 out of 292 reviews
3 - Okay 9%
Rating 2 - Poor. 7 out of 292 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 292 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to anothercroom that was available.. it had a newer kitchen
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly welcome on arrival with a tour to the mineral pool n on site orientation.
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room, had everything we needed and more! The pool was amazing, staff were super friendly, and we were close to everything!
Stayed 3 nights in Jul 2021

3/5 Okay

Travelled with family and small children
Liked: Staff & service, amenities
We had 5 of us stay in the, one bedroom family apartment. Which had 1 x queen bed and 3 x single beds. The room was quite out dated, and very cramped, felt way to small to sleeping 5 people. Besides that, it was a nice stay, the pool is amazing, our favourite part about our visit 😊
Stayed 2 nights in Jul 2021

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021