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Cleveland Thermal Motel
3.0 star property

Comfortable motel near Polynesian Spa
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Cleveland Thermal Motel

Photo gallery for Cleveland Thermal Motel

Outdoor pool
Property grounds
Three Bedroom Apartment
Three Bedroom Apartment
Shower, hair dryer, towels

Overview of Cleveland Thermal Motel

Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Hot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
The price is NZ$175
Price available on 28/4/2024

Explore the area

Map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010
  • Popular LocationRotorua Central Mall3 min drive
  • Popular LocationSkyline Rotorua3 min drive
  • Popular LocationPolynesian Spa3 min drive
  • AirportRotorua (ROT-Rotorua Regional)20 min drive
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Room options

View all photos for Family One Bedroom Apartment

Desk, iron/ironing board, free WiFi, bed sheets

Family One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 39 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Family Two Bedroom Apartment

Desk, iron/ironing board, free WiFi, bed sheets

Family Two Bedroom Apartment

Highlights

Separate dining area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
  • 53 sq m
  • Sleeps 8
  • 2 Queen Beds and 4 Single Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Pool View Two Bedroom Apartment

Fridge, microwave, stovetop, coffee/tea maker

Pool View Two Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Microwave
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Stovetop
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Two Bedroom Apartment

Fridge, microwave, stovetop, coffee/tea maker

Two Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Microwave
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment

Three Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
3 bedrooms
Private bathroom
Hairdryer
Microwave
  • 90 sq m
  • Sleeps 7
  • 4 Single Beds

View all photos for Deluxe Studio

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Stovetop
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

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Pool
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Parking included
Free WiFi
8.8 out of 10, Excellent, (1000)
The price is NZ$175
for 1 night
includes taxes & fees
7 May - 8 May
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About the area

Rotorua

Cleveland Thermal Motel is located in Koutu, a neighbourhood in Rotorua. Tama-te-Kapua Meeting House and Whakarewarewa: The Living Maori Village are local landmarks, and some of the area's attractions include Skyline Rotorua and DriftKartz. Looking to enjoy an event or a game while in town? See what's going on at Ogo, or consider a night out at Matariki Hangi & Maori Cultural Performance. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Rotorua travel guideOpens in a new window
View more Motels in RotoruaOpens in a new window

What's nearby

  • Eat Street - 17 min walk
  • Rotorua Central Mall - 3 min drive
  • Skyline Rotorua - 3 min drive
  • Polynesian Spa - 3 min drive
  • Mitai Maori Village - 4 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • Social Club - 16 min walk
  • Gold Star Bakery - 14 min walk
  • Kfc - 12 min walk
  • Poco Tapas and Wine - 18 min walk
  • Cbk Craft Bar & Kitchen - 19 min walk

About this property

Cleveland Thermal Motel

Motel located in Koutu
You can look forward to a terrace, a garden and a playground at Cleveland Thermal Motel. For some rest and relaxation, visit the 2 hot springs or the hot tub. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Continental breakfast (surcharge), hot springs on-site and luggage storage
  • Barbecues, smoke-free property and tour/ticket information
Room features
All guest rooms at Cleveland Thermal Motel feature comforts, such as air conditioning, in addition to
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • 42-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, kitchens and fridges

Languages

English, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM–10:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Things to do

  • 2 hot springs
  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:00 AM - 9:00 PM
  • Hot springs water temperature - 40 ºC

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 3.2 per cent

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 7:00 AM to 9:00 PM

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

Does Cleveland Thermal Motel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Cleveland Thermal Motel?

As of 23 Apr 2024, prices found for a 1-night stay for 2 adults at Cleveland Thermal Motel on 28 Apr 2024 start from NZ$169.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cleveland Thermal Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cleveland Thermal Motel?

Self-parking is free at this property.

What time is check-in at Cleveland Thermal Motel?

Check-in start time: 2 PM; check-in end time: 8 PM. Late check-in is available from 8:00 PM to 10:00 PM for a fee of NZD 30.

What time is check-out at Cleveland Thermal Motel?

Checkout is at 10 AM.

Where is Cleveland Thermal Motel located?

Located in Koutu, this motel is within a 10-minute walk of Kuirau Park, Tribal Lights Cultural Theatre and Rotorua Hospital. DriftKartz and St. Faith's Anglican Church are also within 15 minutes.

Cleveland Thermal Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 194 out of 381 reviews" "
Rating 8 - Good. 135 out of 381 reviews" "
Rating 6 - Okay. 35 out of 381 reviews" "
Rating 4 - Poor. 12 out of 381 reviews" "
Rating 2 - Terrible. 5 out of 381 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated swimming pool and the hot mineral bathhouse!
Stayed 4 nights in Apr 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I really enjoyed our stay at The Cleveland. We were greeted with chocolate and an upgrade which made our day. Accommodation was clean and comfortable and it was great to have the pool for an end-of-day swim. The staff were extremely friendly and helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Greg

Travelled with family
Liked: Staff & service
Very comfortable bed. The room is dated except for the bed.
Stayed 1 night in Feb 2024

8/10 Good

Marcus, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room had a slight odour and the thermal pool had stuff that stirred up with movement that shortened my time there. Otherwise, the bed was comfortable and the kitchen and bathroom were clean and functional.
Stayed 1 night in Feb 2024

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come stay here highly recommend to all
Thank you so good there recommendations for any family to stay rates need adjustment for returning families but loved the experience at cleavland hotel rotorua
Stayed 3 nights in Dec 2023

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rotorua
For what we paid I expected way better from this motel. For almost $600 NZD per night I at least expected it to be clean. The shower, appliances and walls were filthy. Extremely disappointed. The best thing about this motel was the location for our activities while in Rotorua.
Stayed 3 nights in Jan 2024

4/10 Poor

Steve

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Vern

Liked: Cleanliness, staff & service, property conditions & facilities
Ground floor, parking close to the unit, easy booking, comfortable bed, good mixer tap in shower which had plenty of pressure. Easy check in and out. Thank you
Stayed 1 night in Dec 2023

6/10 Okay

Krystyna

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Place needs renovation, carpet was stained. Bed was clean and comfortable. Receptionist very helpful.
Stayed 3 nights in Nov 2023

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Pool is great
Stayed 1 night in Nov 2023