Get an overview of this hotelLuxury hotel with 4 spa tubs and full-service spa


Situated in Rotorua, this luxury hotel is 0.3 mi (0.4 km) from Te Amorangi Museum and within 6 mi (10 km) of Redwoods Whakarewarewa Forest and Mokoia Island. Whakarewarewa: The Living Maori Village and Rotorua Central Mall are also within 6 mi (10 km).

Hotel Features

Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Room Amenities

All 30 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. LCD TVs with cable channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

Wai Ora Lakeside Spa Resort features a full-service spa, 4 spa tubs, an outdoor pool, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

2 meeting rooms are available. This luxury hotel also offers a fitness center, spa services, and tour/ticket assistance. Onsite self parking and valet parking are complimentary.

  • Free airport transportation 
  • Total number of rooms - 30 
  • Number of floors - 2 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Elevator/lift 
  • Fitness facilities 
  • Front desk (limited hours) 
  • Full-service spa 
  • Tours/ticket assistance 
  • Free WiFi 
  • Number of spa tubs - 4 
  • Spa treatment room(s) 
  • One meeting room 
  • Multilingual staff 
  • Free valet parking 
  • Garden 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Number of meeting rooms - 2 
  • Conference center 
  • Pool sun loungers 
  • Sauna 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Steam room 
  • Outdoor pool 
  • Outdoor seasonal pool 
  • Wedding services 


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Free self parking, Free valet parking

Room Amenities

  • DVD player 
  • Balcony or patio 
  • Air conditioning 
  • Free newspaper 
  • Soundproofed rooms 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Cookware, dishware, and utensils 
  • Cable TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (24 hours) 
  • LCD TV 
  • Free cribs/infant beds 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Mokoia Restaurant - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

4 spa tubs are on site along with an outdoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Mountain biking nearby 
  • Hiking/biking trails nearby 
  • Fishing on site 
  • Kayaking on site 

Spa Services

Wai Ora Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage 
  • Deep tissue massage 
  • Prenatal massage 
  • Steam room in spa 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at 10 PM


Check-out time is 11 AM

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between NZD 7.50 and NZD 21.50 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Wai Ora
  • Wai Ora Lakeside
  • Wai Ora Lakeside Resort
  • Wai Ora Lakeside Spa
  • Wai Ora Lakeside Spa Resort
  • Wai Ora Lakeside Spa Resort Rotorua
  • Wai Ora Lakeside Spa Rotorua
  • Wai Ora Resort
  • Wai Ora Spa
  • Wai Ora Spa Resort
  • Wai Ora Lakeside Hotel

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

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