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Wai Ora Lakeside Spa Resort

4.0 star property
Beach hotel with 2 outdoor pools

Photo gallery for Wai Ora Lakeside Spa Resort

Relax by the pool surrounded by lush greenery and a soothing waterfall, with a clear view of the sea.
Relax in comfort with a view, a sofa, and a desk for work or entertainment.
Guests arrive at the hotel's welcoming entrance, where a covered outdoor area offers a convenient drop-off point.
Couples can enjoy a romantic lakeside picnic on the dock with a wicker basket and a beautiful view.
Experience the warm and inviting atmosphere of our hotel's interior, featuring a high ceiling, reception desk, seating area, and bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Breakfast available
  • Air conditioning
The current price is NZ$136
includes taxes & fees
16 July - 17 July

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Panoramic Studio Suite, 1 King Bed, Lake View

40-inch LCD TV with cable channels, LED TV

Panoramic Studio Suite, 1 King Bed, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

View from room

Deluxe Studio

7.8 out of 10
Good
(25 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed - single
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite

1 bedroom, premium bedding, in-room safe, desk

Superior Suite

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Studio

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite with Lake View

Living area

Suite with Lake View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Superior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
77 Robinson Avenue, Holden's Bay, Rotorua, 3042

What's nearby

  • Redwoods Whakarewarewa Forest - 8 min drive - 6.1 km
  • Polynesian Spa - 10 min drive - 8.2 km
  • Tamaki Maori Village - 10 min drive - 8.6 km
  • Eat Street - 11 min drive - 8.9 km
  • Skyline Rotorua - 16 min drive - 13.1 km

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 91 min drive

Restaurants

  • ‪Bp - ‬5 min drive
  • ‪Saigon '60S Vietnamese Cuisine - ‬9 min drive
  • ‪Burgerfuel - ‬6 min drive
  • ‪Brew | Craft Beer Pub - ‬10 min drive
  • ‪Lady Jane's Ice Cream Parlour - ‬10 min drive

About this property

Wai Ora Lakeside Spa Resort

Upscale hotel near Polynesian Spa
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Wai Ora Lakeside Spa Resort. Indulge in a body scrub, a manicure/pedicure and a body wrap at Wai Ora Day Spa, the on-site spa. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a free local area shuttle and tour/ticket information
  • Free newspapers, luggage storage and laundry services
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Wai Ora Lakeside Spa Resort boast comforts, such as premium bedding and air conditioning, as well as perks, such as separate sitting areas and separate dining areas. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Free toiletries and hairdryers
  • 40-inch LCD TVs with premium channels
  • Balconies or patios, separate sitting areas and separate dining areas

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 8 kilometres
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: NZD 50.00

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately NZD 25 for adults and from NZD 25 for children
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The seasonal pool will be open from January to December
Pool access available from 8 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

Does Wai Ora Lakeside Spa Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8 AM to 9:00 PM.

How much does it cost to stay at Wai Ora Lakeside Spa Resort?

As of 11 Jul 2025, prices found for a 1-night stay for 2 adults at Wai Ora Lakeside Spa Resort on 16 Jul 2025 start from NZ$135.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wai Ora Lakeside Spa Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wai Ora Lakeside Spa Resort?

Self-parking is free at this property.

What time is check-in at Wai Ora Lakeside Spa Resort?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Early check-in is available for a fee of NZD 50.00 (subject to availability).

What time is check-out at Wai Ora Lakeside Spa Resort?

Checkout is at 11 AM. Late checkout is available for NZD 50.00 (subject to availability).

Where is Wai Ora Lakeside Spa Resort located?

Located in Holdens Bay, this beach hotel is within a 10-minute walk of Lake Rotorua and Te Amorangi Museum. Haiku Pathway is 2.1 mi (3.4 km) away.

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Wai Ora Lakeside Spa Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 248 out of 581 reviews
Rating 8 - Good. 198 out of 581 reviews
Rating 6 - Okay. 81 out of 581 reviews
Rating 4 - Poor. 35 out of 581 reviews
Rating 2 - Terrible. 19 out of 581 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean , more then enough supplies for the stay we had that were topped up before they ran out,staff was lovely also.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to the airport. Warm and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Miriama

Liked: Cleanliness, amenities, property conditions & facilities
Food was amazing in the resturant! Our room was nice and worth its money. Very happy!
Stayed 2 nights in Jun 2025

6/10 Okay

Khouanmina

It's quiet far from city centre
Stayed 1 night in Jul 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities
The resort is in a nice area with beautiful scenery, only down part was the pressure in the shower wasn’t the best, and would be good if there were plates and cutlery in the room, enjoyed my stay would stay again👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service. Convenient location. Beautiful views.
Stayed 1 night in May 2025

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and great staff. Restaurant and bar with great food.
Stayed 1 night in Feb 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service
Long way out of the town,
Stayed 2 nights in Apr 2025

4/10 Poor

abha

Liked: Cleanliness, property conditions & facilities
The shower pressure wad so bad and we had trouble adjusting the water temperature.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lake, quiet, safe, clean, excellent service, plenty of on site amenities
Stayed 2 nights in Jan 2025

6/10 Okay

Rukileigh

Lovely stay just the parking a bit of walk if it rains and the lift doesn’t work so carting heavy bags up the stairs is inconvenient
Stayed 2 nights in Apr 2025

10/10 Excellent

Sameeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times & always enjoy my stay
Stayed 2 nights in Sep 2024

8/10 Good

anne-marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted with an upgrade to a larger room It was very nice.
Stayed 2 nights in Mar 2025

8/10 Good

Tryphena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication was a bit tricky over the phone, but the staff sorted out the issues that arose quickly and without to much fuss. The units were pretty compact, but clean and tidy. We had a heat pump, but turned it off while we slept, so recommend adding a couple of extra blankets to the room. Handy having a restaurent onsite, dinner was lovely.
Stayed 1 night in May 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay the staff were lovely. The accommodation was clean. They are in the middle of completing some maintenance the property will be amazing once this is completed. Will definitely stay again.
Stayed 1 night in Jan 2025

8/10 Good

charlene

Liked: Cleanliness, staff & service, property conditions & facilities
This was nice place on Lake Rotorua, convenient to sites. There is a bug problem at sunset. Nice park at the end of the rosd with trails along the lake.
Stayed 1 night in Feb 2025

8/10 Good

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff working were very polite
Stayed 1 night in Dec 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet place. Friendly helpful staff.
Stayed 1 night in Nov 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, great surrounds, comfortable room. Would stay again!
Stayed 1 night in Jul 2024

8/10 Good

Leiana

Liked: Cleanliness, staff & service
This is the second time I’ve stayed here and it’s been good. The room we booked was perfect area was good but we didn’t have hot water in our room for the few days we stayed there which was a bummer.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Beautiful lake view and nice room. I didn’t use the spa.
Stayed 2 nights in Feb 2025

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true gem
Stayed 1 night in Feb 2025

8/10 Good

Jenifer

Liked: Cleanliness, staff & service, room comfort

Good location, cozy room, lovely spa

Beautiful location! I recommend booking services with the spa while you stay here. Rooms are lovely and the beds were comfortable. The onsite restaurant serves decent food and the bar was cozy.
Stayed 1 night in Oct 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

The room was very comfortable and we slept well. Went for a swim in the lake. Staff were helpful. Food was good. A little way out of town, which we liked Convenient for local attractions
Stayed 2 nights in Dec 2024

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
Other than a “dead” deadbolt on our room door it was exceptional
Stayed 1 night in Jan 2025