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Overview of Wai Ora Lakeside Spa Resort

Photo gallery

Featured image
2 outdoor pools, open 8 AM to 10:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 8 AM to 10:00 PM, pool umbrellas, pool loungers
40-inch LCD TV with cable channels, LED TV, Netflix
40-inch LCD TV with cable channels, LED TV, Netflix

Wai Ora Lakeside Spa Resort

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant

Explore the area

    Popular LocationTe Amorangi Museum5 min walk
    AirportRotorua (ROT-Rotorua Regional)4 min drive
    Popular LocationGovernment Gardens10 min drive
    Popular LocationSulphur Point12 min drive

Choose dates to view prices

  • Panoramic Studio Suite, 1 King Bed, Lake View

    5/5 guest room rating

    Room amenities

    • 49 sq m
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Suite

    4.8/5 guest room rating

    Room amenities

    • 49 sq m
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details
  • Deluxe Studio

    4.6/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details

About this area

Rotorua

Wai Ora Lakeside Spa Resort is located in Rotorua. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotoiti and Lake Rotorua. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Rotorua International Stadium. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Te Amorangi Museum - 5 min walk
  • Government Gardens - 10 min drive
  • Sulphur Point - 12 min drive
  • Polynesian Spa - 13 min drive
  • Blue Baths - 15 min drive

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 80 min drive

Restaurants

  • Yamato Japanese Restaurant - 9 min drive
  • Capers Epicuran - 9 min drive
  • Zippy Central - 9 min drive
  • Hennessys Irish Bar - 9 min drive
  • Capizzi - 9 min drive

About this property

Wai Ora Lakeside Spa Resort

Beach hotel with a full-service spa and a conference centre
Guests of this beach hotel will appreciate convenient on-site amenities such as a steam room and massage/treatment rooms. All 30 soundproofed rooms provide free WiFi, free wired Internet and sofa beds. LCD TVs with cable channels and Netflix provide a bit of entertainment, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Wai Ora Lakeside Spa Resort offers 30 forms of air-conditioned accommodation with a safe and complimentary bathrobes. Rooms open to balconies or patios. This accommodation has separate dining areas and is furnished with single sofa beds. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 4 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Wai Ora Spa has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • On-site parking is wheelchair accessible
  • Free local area shuttle up to 8 kilometers

Food and drink

  • 1 bar

Things to do

  • 2 outdoor pools
  • 4 hot tubs
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Hot tub
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Single sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer

Entertainment

  • 40-inch LED TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Dining room
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2.75 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from January to December
Pool access available from 8 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

Can I cancel my reservation for free at Wai Ora Lakeside Spa Resort and receive a full refund?
Yes, Wai Ora Lakeside Spa Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Wai Ora Lakeside Spa Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Wai Ora Lakeside Spa Resort?
As of 6 Mar 2021, prices found for a 1-night stay for 2 adults at Wai Ora Lakeside Spa Resort on 7 Mar 2021 start from NZ$159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Wai Ora Lakeside Spa Resort have a pool?
Yes, this property has 2 outdoor pools. Pool access is from 8 AM to 10:00 PM.
Is Wai Ora Lakeside Spa Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Wai Ora Lakeside Spa Resort?
Wai Ora Lakeside Spa Resort doesn't offer parking.
What time is check-in at Wai Ora Lakeside Spa Resort?
Check-in is from 3:00 PM - 9:00 PM. Early check-in is available for a fee of NZD 50.00 (subject to availability).
What time is check-out at Wai Ora Lakeside Spa Resort?
Checkout is at 11 AM. Late checkout is available for NZD 50.00 (subject to availability).
Where is Wai Ora Lakeside Spa Resort located?
Situated in Rotorua, this luxury hotel is 0.3 mi (0.4 km) from Te Amorangi Museum and within 6 miles (10 km) of Polynesian Spa and Lake Rotoiti. Rotorua Golf Club and Government Gardens Golf are also within 6 miles (10 km).
4.2
Very good
Rating 5 - Excellent. 181 out of 372 reviews
5 - Excellent 49%
Rating 4 - Good. 127 out of 372 reviews
4 - Good 34%
Rating 3 - Okay. 43 out of 372 reviews
3 - Okay 12%
Rating 2 - Poor. 13 out of 372 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 372 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Sad face IconDisliked: Amenities, property conditions & facilities
The website led us to believe that it would be quite fancy but honestly it was lacking in a lot of areas. The lawn had grass overgrown into the sidewalk outside of the room we were in. The pillows were quite hard, cups provided had coffee stains. We were told upon arrival that there was an issue with flies. There was one employee on when we arrived. For price and for reviews given I’d have expected a little more
Stayed 1 night in Feb 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small getaway
Lovely location, nice room. The photos of the room were a little misleading -as the balcony area appeared to be bigger than what it was. Overall a clean and tidy hotel.
Stayed 3 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was lovely with a great view.There was no electric blanket but there was a hot water bottle.could have done with another blanket as the weather was cold.There was heating in the room but we didn’t have it on as too stuffy.Thank you.
Stayed 1 night in Sep 2020

1/5 Terrible

Stayed 1 night in Jul 2020

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