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Overview of Copthorne Hotel Rotorua

Photo gallery

Guest reviews

3.7 / 5Good
789 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Restaurant

Map

Explore the area

Popular LocationWhakarewarewa: The Living Maori Village11 min walk
Popular LocationRotorua Central Mall3 min drive
Popular LocationPolynesian Spa6 min drive
AirportRotorua (ROT-Rotorua Regional)10 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Standard Queen

    Standard Queen

    Room amenities

    • 24 sq m
    • Sleeps 3
    Show details
  • Superior 2 Queen

    Superior 2 Queen

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    Show details
  • Standard Twin Room

    Standard Twin Room

    Room amenities

    • 24 sq m
    • Sleeps 4
    Show details
  • Superior Queen

    Superior Queen

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    Show details

About this area

Rotorua

Located in Rotorua, Copthorne Hotel Rotorua is in the business district. Travellers eager for a bit of culture can stop by Tamaki Maori Village, while those wishing to experience the area's natural beauty can explore Lake Rotorua and Lake Rotoiti. Skyline Rotorua and Rainbow Springs Kiwi Wildlife Park are also worth visiting.

Visit our Rotorua travel guide
Popular Location

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk
  • Rotorua Central Mall - 3 min drive
  • Tamaki Maori Village - 3 min drive
  • Rotorua Night Market - 5 min drive
  • Polynesian Spa - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • Where to eat
  • Jimmy Cooks Kiwi Kitchen – Restaurant offering local cuisine. Serves breakfast, lunch, dinner and light fare daily. Kids' menu available.

About this property

Copthorne Hotel Rotorua

4-star eco-friendly hotel near Tamaki Maori Village
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service and a business centre. All 110 rooms provide conveniences such as fridges and electric kettles, plus complimentary wireless Internet access and TVs with satellite channels. Guests will also find 24-hour room service, free weekday newspapers and hairdryers.
Copthorne Hotel Rotorua offers 110 forms of accommodation with a safe and complimentary newspapers. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 17.50-25.00 per person
1 restaurant
1 bar
24-hour room service

Things to do

Fitness centre
Outdoor pool

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge

Conveniences

Banquet hall
Lift
Free newspapers in reception
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Blackout drapes/curtains
Free cots/infant beds
Heating
Linens

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

32-inch TV
Satellite channels

Food and drink

Electric kettle
Fridge

More

Connecting rooms available
Desk
Free newspapers (weekdays)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Renovations and closures

This property is closed from 25 March 2020 to 24 April 2020 (dates subject to change).

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 17.50 and NZD 25.00 per person (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

  • Copthorne Hotel Rotorua
  • Copthorne Rotorua
  • Rotorua Kingsgate Hotel
All reviews

Guest reviews

5 - Excellent
195
4 - Good
305
3 - Okay
189
2 - Mediocre
73
1 - Poor
27
3.7
Cleanliness
3.9
Service and Staff
3.6
Amenities
3.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was clean and tidy and staff were very helpful ,a lack of airconditioning /heating was a bummer

Stayed 2 nights in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is well located - showing its age though

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service

The pool and hot tubs were a hit with the kids. The rooms were clean and modern and the beds comfortable. But we didn’t have any air conditioning.

Stayed 2 nights in Jan. 2020

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

There is no air conditioning. I wish they had told us.

Stayed 1 night in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Front staff a little unorganised,but besides that everything was good

Stayed 1 night in Dec. 2019