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Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

3.7/5 Good
802 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationWhakarewarewa: The Living Maori Village11 min walk
Popular LocationWhakarewarewa Thermal Reserve1 min drive
Popular LocationRotorua Central Mall3 min drive
AirportRotorua (ROT-Rotorua Regional)10 min drive

Choose dates to view prices

  • Standard Queen

    4/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    More detailsStandard Queen
  • Superior 2 Queen

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    More detailsSuperior 2 Queen
  • Standard Twin Room

    4.1/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 4
    More detailsStandard Twin Room
  • Superior Queen

    4.4/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Queen

About this area

Rotorua

Located in Rotorua, Copthorne Hotel Rotorua is in the business district. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Rainbow Springs Kiwi Wildlife Park and Agroventures are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.

Visit our Rotorua travel guide
Map
Popular Location

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk
  • Whakarewarewa Thermal Reserve - 1 min drive
  • Rotorua Central Mall - 3 min drive
  • Tamaki Maori Village - 3 min drive
  • Polynesian Spa - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • Jimmy Cooks Kiwi Kitchen — 1 min walk

About this property

Copthorne Hotel Rotorua

4-star eco-friendly hotel near Polynesian Spa
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service and a business centre. All 110 rooms provide conveniences such as fridges and electric kettles, plus complimentary wireless Internet access and TVs with satellite channels. Guests will also find 24-hour room service, free weekday newspapers and hairdryers.
Copthorne Hotel Rotorua offers 110 forms of accommodation with a safe and complimentary newspapers. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: NZD 17.50-25.00 per person
1 restaurant
1 bar
24-hour room service

Things to do

Fitness centre
Outdoor pool

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge

Conveniences

Banquet hall
Lift
Free newspapers in reception
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Blackout drapes/curtains
Free cots/infant beds
Heating
Linens

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

32-inch TV
Satellite channels

Food and drink

Electric kettle
Fridge

More

Connecting rooms available
Desk
Free newspapers (weekdays)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cots (infant beds)

Payment types

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 17.50 and NZD 25.00 per person (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place and guests are provided with hand sanitiser.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Rotorua Kingsgate Hotel

Frequently asked questions

Can I cancel my reservation for free at Copthorne Hotel Rotorua and receive a full refund?
Yes, Copthorne Hotel Rotorua offers free cancellation on select room rates, because flexibility matters! Please refer to Copthorne Hotel Rotorua cancellation policy on our site for more details about any exclusions or requirements.
Does Copthorne Hotel Rotorua have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in begins at 2 PM.
What time is check-out at Copthorne Hotel Rotorua?
Checkout is at 10 AM.
Where is this property located?
Situated in the business district, this eco-friendly hotel is 0.1 mi (0.2 km) from Whakarewarewa Hot Springs and 1.4 mi (2.2 km) from Polynesian Spa. Rotorua Golf Club and Racing Rotorua are also within 15 minutes.

Guest reviews

Overall score and ratings for Copthorne Hotel Rotorua

3.7
5 - Excellent
198
4 - Good
312
3 - Okay
192
2 - Mediocre
73
1 - Poor
27
3.7
Cleanliness
3.9
Service and Staff
3.6
Amenities
3.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderfully comfortable and tidy

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was clean and tidy and staff were very helpful ,a lack of airconditioning /heating was a bummer

Stayed 2 nights in Mar 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Nice pool, handy position to shops etc. Was easy to find and get in and out of

    Stayed 1 night in Mar 2020

    3/5

    • Disliked: Amenities, property conditions & facilities

    The pool was lovely, best part of our stay. Our room was dissapointing, bathroom old and toilet drips when it does work propally. Not enough towels, soap or bathwash. No towels provided for the pool. We wanted dinner without going out and there were no menus for Cheers bar or the resturant. Not even the room service menu. TV was waste of time. Can't believe theres no sky or anything at a surposed 4star hotel. Picture was so fuzzy could hardy see even if you could find a channel. I could list more disapoinments but im just glad we are only staying for a night. Most backbackers I've stayed in are nicer than this hotel. A flat 3star and thats being kind.

    Stayed 1 night in Feb 2020