- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and tidy and staff were very helpful ,a lack of airconditioning /heating was a bummer
Stayed 2 nights in Mar. 2020
Overview of Copthorne Hotel Rotorua
Photo gallery
Guest reviews
Good
789 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Restaurant
Map
328-348 Fenton Street, Rotorua
Explore the area
Whakarewarewa: The Living Maori Village11 min walk
Rotorua Central Mall3 min drive
Polynesian Spa6 min drive
Rotorua (ROT-Rotorua Regional)10 min drive
Choose dates to view prices
Free cancellation on all rooms
You can change or cancel this stay if plans change. Because flexibility matters.
Standard Queen
Photos of Standard Queen
Standard Queen
Room amenities
- 24 sq m
- Sleeps 3
Show detailsSuperior 2 Queen
Photos of Superior 2 Queen
Superior 2 Queen
Room amenities
- 26 sq m
- City view
- Sleeps 3
Show detailsStandard Twin Room
Photos of Standard Twin Room
Standard Twin Room
Room amenities
- 24 sq m
- Sleeps 4
Show detailsSuperior Queen
Photos of Superior Queen
Superior Queen
Room amenities
- 26 sq m
- City view
- Sleeps 3
Show details
About this area
Rotorua
Located in Rotorua, Copthorne Hotel Rotorua is in the business district. Travellers eager for a bit of culture can stop by Tamaki Maori Village, while those wishing to experience the area's natural beauty can explore Lake Rotorua and Lake Rotoiti. Skyline Rotorua and Rainbow Springs Kiwi Wildlife Park are also worth visiting.
Visit our Rotorua travel guideWhat's nearby
- Whakarewarewa: The Living Maori Village - 11 min walk
- Rotorua Central Mall - 3 min drive
- Tamaki Maori Village - 3 min drive
- Rotorua Night Market - 5 min drive
- Polynesian Spa - 6 min drive
Getting around
- Rotorua (ROT-Rotorua Regional) - 10 min drive
Restaurants
- Where to eat
- Jimmy Cooks Kiwi Kitchen – Restaurant offering local cuisine. Serves breakfast, lunch, dinner and light fare daily. Kids' menu available.
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self parking
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 17.50-25.00 per person
1 restaurant
1 bar
24-hour room service
Things to do
Fitness centre
Outdoor pool
Family friendly
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge
Conveniences
Banquet hall
Lift
Free newspapers in reception
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Wedding services
Languages spoken
Chinese
English
Business services
Business centre
Computer station
Meeting rooms
Outdoors
Garden
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Smoke-free property
TV in reception
Room amenities
Bedroom
Blackout drapes/curtains
Free cots/infant beds
Heating
Linens
Bathroom
Free toiletries
Hairdryer
Shower/bathtub combination
Towels
Entertainment
32-inch TV
Satellite channels
Food and drink
Electric kettle
Fridge
More
Connecting rooms available
Desk
Free newspapers (weekdays)
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Renovations and closures
This property is closed from 25 March 2020 to 24 April 2020 (dates subject to change).
Pets
- Pets not allowed (service animals welcome)
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Free cots (infant beds)!
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between NZD 17.50 and NZD 25.00 per person (approximately)
- Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Property is also known as
- Copthorne Hotel Rotorua
- Copthorne Rotorua
- Rotorua Kingsgate Hotel
Guest reviews
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well located - showing its age though
Stayed 1 night in Feb. 2020
- Liked: Cleanliness, staff & service
The pool and hot tubs were a hit with the kids. The rooms were clean and modern and the beds comfortable. But we didn’t have any air conditioning.
Stayed 2 nights in Jan. 2020
- Liked: Cleanliness, staff & service
- Disliked: Property conditions & facilities
There is no air conditioning. I wish they had told us.
Stayed 1 night in Jan. 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff a little unorganised,but besides that everything was good
Stayed 1 night in Dec. 2019