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Copthorne Hotel Rotorua

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Copthorne Hotel Rotorua

Copthorne Hotel Rotorua

4 out of 5

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationWhakarewarewa Hot Springs3 min walk
  • Popular LocationWhakarewarewa: The Living Maori Village11 min walk
  • Popular LocationWhakarewarewa Thermal Reserve1 min drive
  • AirportRotorua (ROT-Rotorua Regional)10 min drive

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About this area

Rotorua

Located in Rotorua, Copthorne Hotel Rotorua is in the business district. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Rainbow Springs Kiwi Wildlife Park and Agroventures are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.
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Popular Location

What's nearby

  • Whakarewarewa Hot Springs - 3 min walk
  • Whakarewarewa: The Living Maori Village - 11 min walk
  • Whakarewarewa Thermal Reserve - 1 min drive
  • Rotorua Central Mall - 3 min drive
  • Polynesian Spa - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • Jimmy Cooks Kiwi Kitchen — 1 min walk
  • Urbano Bistro - 9 min walk
  • Oppies Fish & Chips - 14 min walk
  • Hennessys Irish Bar - 3 min drive
  • Capizzi - 3 min drive

About this property

Copthorne Hotel Rotorua

4-star eco-friendly hotel near Polynesian Spa
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a spa tub and a seasonal outdoor pool. All 110 rooms provide conveniences such as fridges and electric kettles, plus in-room free WiFi and TVs with satellite channels. Room service, free tea bags/instant coffee and hairdryers are among the other amenities available to guests.
Copthorne Hotel Rotorua offers 110 forms of accommodation with a safe and a hairdryer. Satellite televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: NZD 17.50-25.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 17.50 and NZD 25.00 per person (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The seasonal pool will be open from January to December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 197 out of 796 reviews
5 - Excellent 25%
Rating 4 - Good. 304 out of 796 reviews
4 - Good 38%
Rating 3 - Okay. 192 out of 796 reviews
3 - Okay 24%
Rating 2 - Poor. 75 out of 796 reviews
2 - Poor 9%
Rating 1 - Terrible. 28 out of 796 reviews
1 - Terrible 4%

3.7/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 1 night in May 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service
Amazing friendly customer service. Hotel looks sad in ambiance and lighting though
Stayed 1 night in May 2021

3/5 Okay

Business traveller
Disliked: Amenities, property conditions & facilities
Disappointing that the spa and pool was very outdated as was the gym. The room was clean and all I needed for just me for one night
Stayed 1 night in Apr 2021

4/5 Good

Stayed 1 night in Apr 2021

4/5 Good

Stayed 1 night in Mar 2021