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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

3.7 out of 5 Good
802 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationWhakarewarewa Thermal Reserve1 min drive
Popular LocationRotorua Central Mall3 min drive
Popular LocationPolynesian Spa7 min drive
AirportRotorua (ROT-Rotorua Regional)10 min drive

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  • Standard Queen

    4/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    More detailsStandard Queen
  • Superior 2 Queen

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    More detailsSuperior 2 Queen
  • Standard Twin Room

    4.1/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 4
    More detailsStandard Twin Room
  • Superior Queen

    4.4/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Queen

About this area

Rotorua

Located in Rotorua, Copthorne Hotel Rotorua is in the business district. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Rainbow Springs Kiwi Wildlife Park and Agroventures are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.
Visit our Rotorua travel guide
View map
Popular Location

What's nearby

  • Whakarewarewa Thermal Reserve - 1 min drive
  • Rotorua Central Mall - 3 min drive
  • Tamaki Maori Village - 3 min drive
  • Polynesian Spa - 7 min drive
  • Redwoods Whakarewarewa Forest - 7 min drive

Getting around

  • AirportRotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • Jimmy Cooks Kiwi Kitchen — 1 min walk

About this property

Copthorne Hotel Rotorua

4-star eco-friendly hotel near Polynesian Spa
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a spa tub and 24-hour room service. All 110 rooms provide conveniences such as fridges and electric kettles, plus complimentary wireless Internet access and TVs with satellite channels. Guests will also find 24-hour room service, free weekday newspapers and hairdryers.
Copthorne Hotel Rotorua offers 110 forms of accommodation with a safe and complimentary newspapers. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Clean. We Care. We Welcome. (Millennium)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: NZD 17.50-25.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 17.50 and NZD 25.00 per person (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking

We should mention

The seasonal pool will be open from January to December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This Hotel property has been rated 4 stars.

Property is also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Rotorua Kingsgate Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

Can I cancel my reservation for free at Copthorne Hotel Rotorua and receive a full refund?
Yes, Copthorne Hotel Rotorua offers free cancellation on select room rates, because flexibility matters! Please refer to Copthorne Hotel Rotorua cancellation policy on our site for more details about any exclusions or requirements.
Does Copthorne Hotel Rotorua have a pool?
Yes, this property has an outdoor pool.
Is Copthorne Hotel Rotorua pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Copthorne Hotel Rotorua?
Self-parking is free at this property.
What time is check-in at Copthorne Hotel Rotorua?
Check-in begins at 2 PM. Late check-in is available during limited hours.
What time is check-out at Copthorne Hotel Rotorua?
Checkout is at 10 AM.
Where is Copthorne Hotel Rotorua located?
Situated in the business district, this eco-friendly hotel is 0.1 mi (0.2 km) from Whakarewarewa Hot Springs and 1.4 mi (2.2 km) from Polynesian Spa. Rotorua Golf Club and Racing Rotorua are also within 15 minutes.
3.7
Good
802 reviews
5 - Excellent
198
4 - Good
312
3 - Okay
192
2 - Poor
73
1 - Terrible
27

3.7/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully comfortable and tidy
Stayed 1 night in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and tidy and staff were very helpful ,a lack of airconditioning /heating was a bummer
Stayed 2 nights in Mar 2020

4/5 Good

Stayed 1 night in Feb 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Nice pool, handy position to shops etc. Was easy to find and get in and out of
Stayed 1 night in Mar 2020

3/5 Okay

Travelled with group
Sad face IconDisliked: Amenities, property conditions & facilities
The pool was lovely, best part of our stay. Our room was dissapointing, bathroom old and toilet drips when it does work propally. Not enough towels, soap or bathwash. No towels provided for the pool. We wanted dinner without going out and there were no menus for Cheers bar or the resturant. Not even the room service menu. TV was waste of time. Can't believe theres no sky or anything at a surposed 4star hotel. Picture was so fuzzy could hardy see even if you could find a channel. I could list more disapoinments but im just glad we are only staying for a night. Most backbackers I've stayed in are nicer than this hotel. A flat 3star and thats being kind.
Stayed 1 night in Feb 2020

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