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Copthorne Hotel Rotorua

Photo gallery for Copthorne Hotel Rotorua

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Copthorne Hotel Rotorua

Copthorne Hotel Rotorua

4.0 star property

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
Map
328-348 Fenton Street, Rotorua, 3201

Explore the area

  • Popular LocationWhakarewarewa Hot Springs3 min walk
  • Popular LocationWhakarewarewa: The Living Maori Village11 min walk
  • Popular LocationWhakarewarewa Thermal Reserve1 min drive
  • AirportRotorua (ROT-Rotorua Regional)10 min drive

Choose dates to view prices

About this area

Rotorua

Copthorne Hotel Rotorua is located in Glenholme, a neighbourhood in Rotorua, and is in the suburbs. Whakarewarewa: The Living Maori Village and Tamaki Maori Village are cultural highlights, and some of the area's attractions include Skyline Rotorua and Rainbow Springs Kiwi Wildlife Park. Agroventures and Zorb are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails and mountain biking.
Visit our Rotorua travel guideOpens in a new window
Map

What's nearby

  • Whakarewarewa Hot Springs - 3 min walk
  • Whakarewarewa: The Living Maori Village - 11 min walk
  • Whakarewarewa Thermal Reserve - 1 min drive
  • Rotorua Central Mall - 3 min drive
  • Polynesian Spa - 7 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

About this property

Copthorne Hotel Rotorua

Eco-friendly Rotorua hotel in Glenholme, near Redwoods Whakarewarewa Forest
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a spa tub and a seasonal outdoor pool.
Copthorne Hotel Rotorua offers 110 accommodations with a safe and a hairdryer. Satellite televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: NZD 17.50-25.00 for adults and NZD 13-13 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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See similar properties

Rotorua
Rotorua
Glenholme
Glenholme
4 star
4 star
Guest rating 3.5+
Guest rating 3.5+
Washer and dryer
Washer and dryer
Business-friendly
Business-friendly
Parking included
Parking included
Hotel
Hotel

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 17.50 and NZD 25.00 for adults, and NZD 13 and NZD 13 for children (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The seasonal pool will be open from January to December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 207 out of 827 reviews
5 - Excellent 25%
Rating 4 - Good. 315 out of 827 reviews
4 - Good 38%
Rating 3 - Okay. 200 out of 827 reviews
3 - Okay 24%
Rating 2 - Poor. 76 out of 827 reviews
2 - Poor 9%
Rating 1 - Terrible. 29 out of 827 reviews
1 - Terrible 4%

3.7/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.2/5

Property conditions & facilities

3.5/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, even better staff. Highly recommended.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and tidy, although a little tired. The staff were very friendly.
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought a flash place like that would have had all the sky movie channels. Was no channel 2 either but apart from that was very nice
Stayed 1 night in Apr 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable bed. Hotel is a bit old but have a very nice sleep.
Stayed 1 night in Apr 2022