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Birchwood Spa Motel

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Cots/infant beds, free WiFi
Cots/infant beds, free WiFi
Cots/infant beds, free WiFi
Cots/infant beds, free WiFi

Overview of Birchwood Spa Motel

Birchwood Spa Motel

3.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping
  • Hot tub

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
6 Sala Street, Whakarewarewa, 3010

Explore the area

  • Popular LocationWhakarewarewa: The Living Maori Village4 min walk
  • Popular LocationWhakarewarewa Thermal Reserve1 min drive
  • Popular LocationRedwoods Whakarewarewa Forest5 min drive
  • AirportRotorua (ROT-Rotorua Regional)9 min drive

Choose dates to view prices

About this area

Whakarewarewa

Birchwood Spa Motel is located in Whakarewarewa. Whakarewarewa: The Living Maori Village and Tama-te-Kapua Meeting House are local landmarks, and the area's natural beauty can be seen at Whakarewarewa Hot Springs and Whakarewarewa Thermal Reserve. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance. Spend some time exploring the area's activities, including golfing.
Visit our Whakarewarewa travel guideOpens in a new window
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Map

What's nearby

  • Whakarewarewa: The Living Maori Village - 4 min walk
  • Whakarewarewa Thermal Reserve - 1 min drive
  • Rotorua Central Mall - 3 min drive
  • Polynesian Spa - 4 min drive
  • Redwoods Whakarewarewa Forest - 5 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

About this property

Birchwood Spa Motel

3-star motel near Polynesian Spa
Along with a spa tub, this smoke-free motel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, multilingual staff and a garden are on-site.
Birchwood Spa Motel offers 17 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This Whakarewarewa motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include a spa tub.

Languages spoken

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Room service available

Things to do

  • Hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • No lifts
  • Reception hall

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Upper floors only accessible by stairs

More

  • Smoke-free property

Room amenities

Bedroom

  • Cots/infant beds (surcharge)

Bathroom

  • Hairdryer

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

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Whakarewarewa
Whakarewarewa
Business-friendly
Business-friendly
3 star
3 star
Hot tub
Hot tub
Free WiFi
Free WiFi
Guest rating 4+
Guest rating 4+
Motel
Motel

Policies

Check-in

Check-in from 2 PM - 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for NZD 20.0 per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: NZD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Whakarewarewa
Birchwood Spa Motel Motel Whakarewarewa

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 97 out of 281 reviews
5 - Excellent 35%
Rating 4 - Good. 108 out of 281 reviews
4 - Good 38%
Rating 3 - Okay. 65 out of 281 reviews
3 - Okay 23%
Rating 2 - Poor. 8 out of 281 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 281 reviews
1 - Terrible 1%

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

2.5/5

Eco-friendliness
Write a review

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanness is not very good and needs a lot of work done in the bathroom area toilet seat was broken and I had my 4yr daughter that was scared to sit on the seat. It’s disappointing this property staff were friendly but rooms definitely need work and upgrading.
Stayed 1 night in Oct 2021

3/5 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They tried to put me into a cheaper unit when I paid for the studio with outdoor tub. Got into the unit and the tv didn’t work the taps on the spa tub was stiff and not working properly and the shower only had two settings cold or nothing. Never come back again.
Stayed 1 night in Aug 2021

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Staff were friendly and room was clean. There was no sky tv which was advertised online. The wifi connection horrible. The room didn't have milk in the fridge. Had to wait couple of hours. The bathroom could use some TLC. The shower head was rusted and corroded needed to be changed.
Stayed 1 night in Jul 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness
Nearby traffic noise was terrible, particularly trucks in early morning hours.
Stayed 2 nights in Apr 2021