This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
4.0/5 Very good
Guests rated this property 4.1/5 for cleanliness.
Popular amenities
Free WiFi
Laundry
Room service
Housekeeping
Hot tub
Cleaning and safety practices
Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment
Social distancing
6 Sala Street, Whakarewarewa, 3010
Explore the area
Popular LocationWhakarewarewa: The Living Maori Village4 min walk
Popular LocationWhakarewarewa Thermal Reserve1 min drive
Popular LocationRedwoods Whakarewarewa Forest5 min drive
AirportRotorua (ROT-Rotorua Regional)9 min drive
Choose dates to view prices
About this area
Whakarewarewa
Birchwood Spa Motel is located in Whakarewarewa. Whakarewarewa: The Living Maori Village and Tama-te-Kapua Meeting House are local landmarks, and the area's natural beauty can be seen at Whakarewarewa Hot Springs and Whakarewarewa Thermal Reserve. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance. Spend some time exploring the area's activities, including golfing.
Whakarewarewa: The Living Maori Village - 4 min walk
Whakarewarewa Thermal Reserve - 1 min drive
Rotorua Central Mall - 3 min drive
Polynesian Spa - 4 min drive
Redwoods Whakarewarewa Forest - 5 min drive
Getting around
Rotorua (ROT-Rotorua Regional) - 9 min drive
About this property
Birchwood Spa Motel
3-star motel near Polynesian Spa
Along with a spa tub, this smoke-free motel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, multilingual staff and a garden are on-site.
Birchwood Spa Motel offers 17 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.
This Whakarewarewa motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.
Recreational amenities at the motel include a spa tub.
Languages spoken
Chinese (Mandarin), English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Return airport shuttle (surcharge)
Food and drink
Room service available
Things to do
Hot tub
Family friendly
Cots/infant beds (surcharge)
Laundry facilities
Microwave
Fridge
Conveniences
No lifts
Reception hall
Guest services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Outdoors
BBQ grill(s)
Garden
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for NZD 20.0 per stay
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Crib (infant bed) fee: NZD 20.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
National rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Whakarewarewa
Birchwood Spa Motel Motel Whakarewarewa
Frequently asked questions
No, pets are not allowed at this property.
This property doesn't offer parking.
Check-in is from 2 PM - 9 PM. After-hours check-in is not available.
Check-out is at 10 AM.
Yes, there's an airport shuttle.
Situated in Whakarewarewa, this motel is 0.1 mi (0.1 km) from Whakarewarewa Hot Springs and within 3 mi (5 km) of Polynesian Spa and Redwoods Whakarewarewa Forest. Whakarewarewa: The Living Maori Village and Rotorua Golf Club are also within 10 minutes.
Yes, Birchwood Spa Motel offers free cancellation on select room rates, because flexibility matters! Please refer to Birchwood Spa Motel cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.0
Very good
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
Cleanness is not very good and needs a lot of work done in the bathroom area toilet seat was broken and I had my 4yr daughter that was scared to sit on the seat. It’s disappointing this property staff were friendly but rooms definitely need work and upgrading.
They tried to put me into a cheaper unit when I paid for the studio with outdoor tub. Got into the unit and the tv didn’t work the taps on the spa tub was stiff and not working properly and the shower only had two settings cold or nothing. Never come back again.
Stayed 1 night in Aug 2021
3/5 Okay
Verified traveller
Business traveller
20 Jul 2021
Liked: Cleanliness, staff & service
Staff were friendly and room was clean.
There was no sky tv which was advertised online. The wifi connection horrible. The room didn't have milk in the fridge. Had to wait couple of hours. The bathroom could use some TLC. The shower head was rusted and corroded needed to be changed.
Stayed 1 night in Jul 2021
3/5 Okay
Verified traveller
Travelled with partner
7 Apr 2021
Liked: Cleanliness
Nearby traffic noise was terrible, particularly trucks in early morning hours.