See all properties

Birchwood Spa Motel

3.0 star property
Motel with a hot tub, near Polynesian Spa

Photo gallery for Birchwood Spa Motel

Garden
Standard Room, 1 Bedroom, Hot Tub
1 bedroom, free WiFi
Fridge, microwave, coffee/tea maker, electric kettle
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Hot tub
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Bedroom, Hot Tub

Standard Room, 1 Bedroom, Hot Tub

Standard Room, 1 Bedroom, Hot Tub

8.6 out of 10
Excellent
(4 reviews)

Highlights

Garden
Private outdoor hot tub
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Jetted bath
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for House, 2 Bedrooms (For 5)

1 bedroom, free WiFi

House, 2 Bedrooms (For 5)

Highlights

Heating
Fridge
Flat-screen TV
2 bedrooms
Hairdryer
Microwave
Coffee/tea maker
Electric kettle
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, Hot Tub

Family Apartment, Hot Tub

Family Apartment, Hot Tub

Highlights

Garden
Heating
Fridge
Flat-screen TV
2 bedrooms
Hairdryer
Jetted bath
Microwave
  • Sleeps 7
  • 1 Queen Bed, 4 Single Beds and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Jetted bath
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Hot Tub (First Floor)

Standard Studio, Hot Tub (First Floor)

Standard Studio, Hot Tub (First Floor)

Highlights

Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Jetted bath
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
6 Sala Street, Rotorua, Bay of Plenty, 3010

What's nearby

  • Whakarewarewa: The Living Maori Village - 5 min walk - 0.5 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 11 min walk - 1.0 km
  • Redwoods Whakarewarewa Forest - 11 min walk - 1.0 km
  • Polynesian Spa - 3 min drive - 2.6 km
  • Tamaki Maori Village - 3 min drive - 2.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬19 min walk
  • ‪Pantry D'or - ‬16 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Birchwood Spa Motel

Motel near Polynesian Spa
Take advantage of a garden, dry cleaning/laundry services and a hot tub at Birchwood Spa Motel. Stay connected with free in-room WiFi.
Other perks include:
  • A round-trip airport shuttle (surcharge), smoke-free property and barbecues
  • Tour/ticket information, multilingual staff and luggage storage
  • A reception hall
Room features
All guestrooms at Birchwood Spa Motel boast comforts such as free WiFi and room service.
More amenities include:
  • Fridges and microwaves
  • Flat-screen TVs with premium channels
  • Electric kettles, heating and daily housekeeping

Languages

Chinese (Mandarin), English

Similar properties

Superior Twin Room

Marsden Stay Rotorua

  • Parking included
  • Free WiFi
  • Housekeeping
7.4 out of 10, Good, 192 reviews
The price is NZ$95
includes taxes & fees
15 July - 16 July
Marsden Stay Rotorua

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Things to do

  • Hot tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service

More

  • Heating

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for NZD 20.0 per stay

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: NZD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Motel Motel Rotorua

Frequently asked questions

Is Birchwood Spa Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Birchwood Spa Motel?

This property doesn't offer parking.

What time is check-in at Birchwood Spa Motel?

Check-in start time: 2 PM; check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Birchwood Spa Motel?

Checkout is at 10 AM.

Does Birchwood Spa Motel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Birchwood Spa Motel located?

Located in Whakarewarewa, this motel is within a 10-minute walk of Whakarewarewa: The Living Maori Village and Rotorua Golf Club. Whakarewarewa Thermal Reserve and Te Puia New Zealand Maori Arts and Crafts Institute are also within 1 mile (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Birchwood Spa Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 115 out of 355 reviews
Rating 8 - Good. 128 out of 355 reviews
Rating 6 - Okay. 77 out of 355 reviews
Rating 4 - Poor. 22 out of 355 reviews
Rating 2 - Terrible. 13 out of 355 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay would go back there again loved the spa
Stayed 1 night in Apr 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff. Had everything we needed to enjoy the area.
Stayed 2 nights in Feb 2025

4/10 Poor

Ellie

Disliked: Amenities, property conditions & facilities
Convenient location l for our short stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service the most comfy sleep would definitely recommend n will definitely be back
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was ideal as a stopover. Everything was clean and ready for us - thank you to our hosts. As a studio unit, there is not a full kitchen (to wash dishes) but toaster, jug and fridge were ideal. Mattress firm and very comfortable. Outside private spa bath was lovely, it rained overnight andbit was awesome sitting in the tub under small shelter roof and watching rain fall.
Stayed 1 night in May 2025

8/10 Good

Mulisa

Liked: Cleanliness, staff & service, amenities
Its good accomodation,!
Stayed 2 nights in Dec 2024

8/10 Good

Tevita David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice here.
Stayed 2 nights in Jan 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful and friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
All amenities I needed, staff very courteous. Location convenient to all attractions.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Didnt like early morning 4am traffic noise from logging trucks
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect place to stay for a tourist!

Great place, very central to all the Rotorua tourist spots and town centre. Awesome spa baths too!
Stayed 3 nights in Mar 2024

6/10 Okay

Pamela

Room was ok large for two people...but the bathroom must have had a leak and the floor needs to be renewed it looked dirty, the toilet was not as clean as it should be with stains aswell as the sink.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. Enjoyed the 2 days we spent their with a 1, 3, 4 and 6 year old. Was very tidy and warm and safe for all the kids.
Stayed 2 nights in Jul 2024

4/10 Poor

Albert

Liked: Staff & service
Disliked: Cleanliness
It was ok but noisy. Clean but not nice materials
Stayed 1 night in Feb 2025

8/10 Good

Kulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spa, very relaxing
Stayed 1 night in May 2024

2/10 Terrible

WAYNE

Did not even go to the room. Changed accommodation
Stayed 1 night in Feb 2025

2/10 Terrible

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
We chose this motel because it had such a high rating. Maybe the other rooms are better but ours was dated and seriously run down. It so needs a make over. Staff were friendly and it was clean but no amount of cleanliness can make up for aged and worn chattels.
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a dated property but well maintained and clean. Also great value and very well located to all the great things Rotorua has to offer.
Stayed 1 night in Dec 2023

8/10 Good

Sue

Liked: Staff & service
Convenient location. Private spa was a relaxing treat. Reasonable price
Stayed 2 nights in Jul 2024

6/10 Okay

Andre

Liked: Cleanliness, amenities
The property is located on the main road with heavy truck passing by and causing the ground shaking. Feels like an earthquakes. Apart from that our stay was acceptable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It what we expected, tidy and quiet
Stayed 2 nights in Jul 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was filthy mould on nets and curtains. Went to check in ten minutes earlier than check in and told to wait. Definitely would not stay here again.
Stayed 1 night in Dec 2024

4/10 Poor

Dani

Disliked: Cleanliness, staff & service, property conditions & facilities
Host could barely speak a word of English, to the point where I almost wasn't able to check in. Smoke detector broken off ceiling, heated towel rail was broken, heating was broken.Tried to talk to Host through google translate. Heater was replaced, smoke alarm wasn't. That same day we never got house keeping and couldn't tell us why. Only given two very thin old towels. Stains on bedding, house keeping left our door unlocked after they did clean despite signage everywhere telling guests to make sure to lock up when going out.
Stayed 4 nights in Apr 2025

4/10 Poor

Cassandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed for two nights there was a ball of hair stuck to the ground in the shower and mold on the celiling above also the light outside by the spa did not work my partner asked for milk on the second night and was told you only get one milk per stay it was very small our tea and coffee was not refilled the room was unclean however we made the most of our stay and the beds were comfortable and the hosts were nice enough but we would not return
Stayed 2 nights in Jan 2025