2/5 Poor
Jean
Travelled with family
3 Oct 2021
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
Birchwood Spa Motel
Photo gallery for Birchwood Spa Motel
Overview of Birchwood Spa Motel
Birchwood Spa Motel
4.0/5 Very good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Free WiFi
- Laundry
- Room service
- Housekeeping
- Hot tub
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
6 Sala Street, Whakarewarewa
Explore the area
- Whakarewarewa: The Living Maori Village4 min walk
- Whakarewarewa Thermal Reserve15 min walk
- Rotorua (ROT-Rotorua Regional)9 min drive
- Redwoods Whakarewarewa Forest12 min drive
Choose dates to view prices
About this area
Whakarewarewa
Birchwood Spa Motel is located in Whakarewarewa. Whakarewarewa: The Living Maori Village and Tama-te-Kapua Meeting House are local landmarks, and the area's natural beauty can be seen at Whakarewarewa Hot Springs and Whakarewarewa Thermal Reserve. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance. Spend some time exploring the area's activities, including golfing.
What's nearby
- Whakarewarewa: The Living Maori Village - 4 min walk
- Whakarewarewa Thermal Reserve - 15 min walk
- Rotorua Central Mall - 3 min drive
- Polynesian Spa - 4 min drive
- Redwoods Whakarewarewa Forest - 12 min drive
Restaurants
- Urbano Bistro - 17 min walk
- Herbs & Spice Thai Restaurant - 3 min drive
- Don Kebab - 3 min drive
- Yamato Japanese Restaurant - 3 min drive
- The Art Cafe - 3 min drive
Getting around
- Rotorua (ROT-Rotorua Regional) - 9 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
- Return airport shuttle (surcharge)
Food and drink
- Room service available
Things to do
- Hot tub
Family friendly
- Cots/infant beds (surcharge)
- Laundry facilities
- Microwave
- Fridge
Conveniences
- No lifts
- Reception hall
Guest services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- Chinese
- English
Outdoors
- BBQ grill(s)
- Garden
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Upper floors only accessible by stairs
More
- Smoke-free property
Room amenities
Bedroom
- Cots/infant beds (surcharge)
Bathroom
- Hairdryer
Entertainment
- Flat-screen TV
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave
- Fridge
Similar properties
See similar properties
Whakarewarewa
Family-friendly
Motel
Guest rating 4+
Hot tub
3 star
Free WiFi
Policies
Check-in
Check-in from 2 PM - 9 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
There is no front desk at this property
This property doesn't offer after-hours check-in
The host will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for NZD 20.0 per stay
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Crib (infant bed) fee: NZD 20.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
National rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Whakarewarewa
Birchwood Spa Motel Motel Whakarewarewa
Frequently asked questions
Overall score and ratings
4.0
Very good
4.2/5
Cleanliness
4.2/5
Staff & service
3.7/5
Amenities
3.8/5
Property conditions & facilities
1/5 Terrible
Verified traveller
3 Aug 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021
3/5 Okay
Verified traveller
Business traveller
20 Jul 2021
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021
3/5 Okay
Verified traveller
Travelled with partner
7 Apr 2021
Liked: Cleanliness
Stayed 2 nights in Apr 2021
4/5 Good
Verified traveller
Travelled with family
9 Jan 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021