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Hypo-allergenic bedding, down duvet, desk, blackout curtains
Hypo-allergenic bedding, down duvet, desk, blackout curtains
Hypo-allergenic bedding, down duvet, desk, blackout curtains
Hypo-allergenic bedding, down duvet, desk, blackout curtains

Guest reviews

4.2 out of 5 Very good
976 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Parking included
Air conditioning
Restaurant
Breakfast Available
Bar
Laundry

Map

Explore the area

Popular LocationEat Street3 min walk
Popular LocationMatariki Hangi & Maori Cultural Performance4 min walk
Popular LocationRotorua Hospital5 min walk
AirportRotorua (ROT-Rotorua Regional)11 min drive

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  • Standard Twin Room, Multiple Beds, City View

    4.6/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 3
    More detailsStandard Twin Room, Multiple Beds, City View
  • Superior Twin Room, Multiple Beds, Lake View

    4.4/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 3
    More detailsSuperior Twin Room, Multiple Beds, Lake View
  • Room, 1 King Bed, Lake View

    4.2/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed, Lake View
  • Room, 1 King Bed, City View

    4.3/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed, City View

About this area

Rotorua

Located in Rotorua, ibis Rotorua is in the city centre and near the airport. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Ogo. Make sure you don't miss outdoor adventures like mountain biking, ziplining and hiking/biking trails, or hop on a segway for hire nearby and take a self-guided tour around Rotorua.
Visit our Rotorua travel guide
View map
Popular Location

What's nearby

  • Eat Street - 3 min walk
  • Matariki Hangi & Maori Cultural Performance - 4 min walk
  • Rotorua Hospital - 5 min walk
  • Tama-te-Kapua Meeting House - 6 min walk
  • St. Faith's Anglican Church - 7 min walk

Getting around

  • AirportRotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • I-Restaurant — 1 min walk
  • I-Bar — 1 min walk

About this property

ibis Rotorua

3.5-star hotel near Polynesian Spa
Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Self parking is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 145 rooms offer WiFi, fridges and LED TVs with satellite channels. Other amenities available to guests include down duvets, hairdryers and showers.
Ibis Rotorua offers 145 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

This Rotorua hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10.00 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10.00 per day)

Parking and public transport

  • Free self parking
  • Free nearby parking
  • Electric car charging station

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 25 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • Japanese
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 13 July 2020 to 20 December 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 25 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

ibis Rotorua Hotel
ibis Rotorua
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Rotorua
Ibis Rotorua Hotel Rotorua

Frequently asked questions

Can I cancel my reservation for free at ibis Rotorua and receive a full refund?
Yes, ibis Rotorua offers free cancellation on select room rates, because flexibility matters! Please refer to ibis Rotorua cancellation policy on our site for more details about any exclusions or requirements.
Is ibis Rotorua pet-friendly?
No, only service animals are welcome at the property.
How much is parking at ibis Rotorua?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at ibis Rotorua?
Check-in is from 2 PM to midnight.
What time is check-out at ibis Rotorua?
Checkout is at 11 AM.
Where is ibis Rotorua located?
Located in the heart of Rotorua, this hotel is within 1 mi (2 km) of Eat Street and Polynesian Spa. Skyline Rotorua and Lake Rotorua are also within 3 miles (5 km).
4.2
Very good
976 reviews
5 - Excellent
387
4 - Good
415
3 - Okay
132
2 - Poor
30
1 - Terrible
12

4.2/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2020

3/5 Okay

Travelled with family
i liked how close to everything in was, very central. Dixnt likehow I booked a 'city view' room and got a room staring at the road below and bush. Wifi isnt free. Parking is weird
Stayed 1 night in May 2020

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't expecting much from this hotel due to Covid-19 (facilities aren't open) and it being a long weekend, but it would have been nice if the TV had service, and if the toilet didn't leak all over the floor. Called the line to get someone to take a look at it, but no one arrived and we wanted to head out for dinner, so sucked up the fact that there would be toilet water all over the bathroom floor for the night. I ended up taking the lid off and temporarily fixing it myself, but it was a little gross that we even had to resort to this. Location was good however. Close to the lake and eat street. But yeah, won't be back.
Stayed 1 night in May 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay, we did have a slight issue with our power not working but a staff member we approached had fixed it for us in no time. Marvellous service. 10/10 would recommend
Stayed 1 night in May 2020

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Property conditions & facilities
Ventillation was not proper i was feeling suffocated
Stayed 1 night in May 2020

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