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Overview of ibis Rotorua

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Hypo-allergenic bedding, down duvet, desk, blackout curtains
Hypo-allergenic bedding, down duvet, desk, blackout curtains
Hypo-allergenic bedding, down duvet, desk, blackout curtains
Hypo-allergenic bedding, down duvet, desk, blackout curtains

ibis Rotorua

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Social distancing

Explore the area

    Popular LocationEat Street3 min walk
    Popular LocationMatariki Hangi & Maori Cultural Performance4 min walk
    Popular LocationRotorua Hospital5 min walk
    AirportRotorua (ROT-Rotorua Regional)11 min drive

Choose dates to view prices

  • Standard Twin Room, 2 Double Beds, City View

    4.6/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 3
    • 2 Double Beds
    More detailsStandard Twin Room, 2 Double Beds, City View
  • Room, 1 King Bed, City View

    4.3/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, City View
  • Room, 1 King Bed, Lake View

    4.2/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Lake View
  • Superior Twin Room, 2 Double Beds, Lake View

    4.4/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 3
    • 2 Double Beds
    More detailsSuperior Twin Room, 2 Double Beds, Lake View

About this area

Rotorua

Located in Rotorua, ibis Rotorua is in the city centre and near the airport. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Ogo. Make sure you don't miss outdoor adventures like hiking/biking trails, ziplining and mountain biking, or hop on a segway for hire nearby and take a self-guided tour around Rotorua.
Popular Location

What's nearby

  • Eat Street - 3 min walk
  • Matariki Hangi & Maori Cultural Performance - 4 min walk
  • Rotorua Hospital - 5 min walk
  • Tama-te-Kapua Meeting House - 6 min walk
  • St. Faith's Anglican Church - 7 min walk

Getting around

  • AirportRotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • I-Restaurant — 1 min walk
  • I-Bar — 1 min walk
  • Leonardo’s Pure - 3 min walk
  • Terrace kitchen - 3 min walk
  • Brew - 4 min walk
View map

About this property

ibis Rotorua

3.5-star hotel near Polynesian Spa
Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Self parking is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 145 rooms offer WiFi, fridges and LED TVs with satellite channels. Other amenities available to guests include down duvets, hairdryers and showers.
Ibis Rotorua offers 145 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

This Rotorua hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available.

Safety measures

Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10.00 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10.00 per day)

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • On-site parking is wheelchair accessible
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 25 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Access to nearby indoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge
  • Access to nearby indoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • Japanese
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 13 July 2020 to 31 March 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 25 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

Frequently asked questions

Can I cancel my reservation for free at ibis Rotorua and receive a full refund?
Yes, ibis Rotorua offers free cancellation on select room rates, because flexibility matters! Please refer to ibis Rotorua cancellation policy on our site for more details about any exclusions or requirements.
Is ibis Rotorua pet-friendly?
No, only service animals are welcome at the property.
How much is parking at ibis Rotorua?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at ibis Rotorua?
Check-in is from 2 PM - midnight.
What time is check-out at ibis Rotorua?
Checkout is at 11 AM.
Where is ibis Rotorua located?
Located in the heart of Rotorua, this hotel is within 1 mi (2 km) of Eat Street and Polynesian Spa. Skyline Rotorua and Lake Rotorua are also within 3 miles (5 km).
4.2
Very good
Rating 5 - Excellent. 387 out of 976 reviews
5 - Excellent 40%
Rating 4 - Good. 415 out of 976 reviews
4 - Good 43%
Rating 3 - Okay. 132 out of 976 reviews
3 - Okay 14%
Rating 2 - Poor. 30 out of 976 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 976 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Travelled with family
i liked how close to everything in was, very central. Dixnt likehow I booked a 'city view' room and got a room staring at the road below and bush. Wifi isnt free. Parking is weird
Stayed 1 night in May 2020

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't expecting much from this hotel due to Covid-19 (facilities aren't open) and it being a long weekend, but it would have been nice if the TV had service, and if the toilet didn't leak all over the floor. Called the line to get someone to take a look at it, but no one arrived and we wanted to head out for dinner, so sucked up the fact that there would be toilet water all over the bathroom floor for the night. I ended up taking the lid off and temporarily fixing it myself, but it was a little gross that we even had to resort to this. Location was good however. Close to the lake and eat street. But yeah, won't be back.
Stayed 1 night in May 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay, we did have a slight issue with our power not working but a staff member we approached had fixed it for us in no time. Marvellous service. 10/10 would recommend
Stayed 1 night in May 2020

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Property conditions & facilities
Ventillation was not proper i was feeling suffocated
Stayed 1 night in May 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Overall was very nice. Location was really good. Everything is near by.
Stayed 1 night in May 2020

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