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ibis Rotorua

3.5 star property
Travelers cycle through scenic trails near Rotorua or enjoy retail therapy at this eco-friendly hotel with convenient amenities for active guests

Choose dates to view prices

Located in a shopping district, ibis Rotorua is an eco-friendly base near Polynesian Spa. Guests can explore nearby attractions or relax in the garden. The hotel offers dry cleaning services, on-site bike rentals, and access to a nearby indoor pool for active travelers.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$154
includes taxes & fees
17 May - 18 May

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(18 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, City View

7.6 out of 10
Good
(31 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Accessible, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(60 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the area

Located in Rotorua, ibis Rotorua is in the city centre and near the airport. Tamaki Maori Village and Sir Howard Morrison Performing Arts Centre are cultural highlights, and some of the area's attractions include Matariki Hangi & Maori Cultural Performance and Lakes Performing Arts Centre. Rotorua Arts Village and Waimangu Cauldron are also worth visiting. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with hiking/biking trails, mountain biking and ziplining. Visit our Rotorua travel guide
Map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010

What's nearby

  • Eat Street
    Eat Street
    2 min walk - 0.2 km
  • Kuirau Park
    Kuirau Park
    3 min walk - 0.3 km
  • Tamaki Maori Village
    Tamaki Maori Village
    8 min walk - 0.7 km
  • Polynesian Spa
    Polynesian Spa
    13 min walk - 1.1 km
  • Rotorua Night Market
    5 min walk - 0.5 km

Getting around

  • Rotorua (ROT-Rotorua Regional)
    14 min drive

Restaurants

  • The Fainting Goat
    4 min walk
  • Poco.
    4 min walk
  • Aroma Cafe
    6 min walk
  • Atticus Finch
    2 min walk
  • Pig & Whistle
    5 min walk

About this property

ibis Rotorua

Hotel in a shopping district
ibis Rotorua provides amenities, such as a garden and dry cleaning/laundry services. Active travellers can enjoy cycling at this hotel. Guests can connect to in-room WiFi (surcharge).
Other perks at this hotel include:
  • Free self-parking
  • Bike hire, an electric car charging station and access to a nearby indoor pool
  • A water dispenser, laundry services and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 145 rooms have comforts such as air conditioning, as well as amenities such as high-speed Internet. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch LED TVs with premium channels
  • Fridges, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

Frequently asked questions

Is ibis Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ibis Rotorua?

As of 3 May 2026, prices found for a 1-night stay for 2 adults at ibis Rotorua on 17 May 2026 start from NZ$154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Rotorua?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at ibis Rotorua?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at ibis Rotorua?

Checkout is at 11 AM.

Where is ibis Rotorua located?

Located in the heart of Rotorua, this hotel is steps away from Eat Street and Matariki Hangi & Maori Cultural Performance. Lake Rotorua and Rotorua Night Market are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Rotorua Reviews

7.8

Good

8.4

Cleanliness

8.8

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 318 out of 1000 reviews
Rating 8 - Good. 385 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super tidy, beds were lovely.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rosina

Liked: Cleanliness
Clean room, bathroom felt a bit dated, light was on the brink. Good location, friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

matt

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

BARRY

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean rooms and comfortable bed, free laundry.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Elizabeth

Friendly and helpful staff
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Hannah

Liked: Staff & service
Disliked: Property conditions & facilities
The room was basic and clean however the bathroom was in serious need of updating, it took 10+ minutes for hot water and the shower head was so low that I (5’6) could only just fit under it and my husband (6’1) had to crouch to shower. The staff were very friendly.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ho Kyung

Liked: Cleanliness, amenities, property conditions & facilities
Good location and good value
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Wai Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good. Staff is friendly and room is clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

parikshit

Liked: Cleanliness, staff & service, amenities
great free breakfast, convenient location, clean hotel and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mitali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kudos to Karen at the front desk for her outstanding service. Our room was taking longer than expected to be ready, and she proactively noticed that we had been waiting for around 40–45 minutes. To make up for the inconvenience, she kindly offered us complimentary drink vouchers, which was a thoughtful gesture. Overall, the property was clean and well-maintained, the staff were friendly and welcoming, and the complimentary tea and coffee facilities were a great addition. A very pleasant experience overall.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ZAKARIYA

Liked: Cleanliness, amenities, property conditions & facilities
Everything from staff to cleanliness and just environment was perfect!
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Gregg

Liked: Cleanliness, amenities, property conditions & facilities
Nice room - they kindly upgraded us to a top floor, lake view room. Comfy beds. Good location - easily walkable to shops, parks and restaurants.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Watson

Liked: Cleanliness, staff & service, amenities
Room was clean! Staff were excellent!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to food and entertainment
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Kelsy

Liked: Property conditions & facilities
Staff were lovely, check in was easy. Only stayed one night, so we didn’t get the opportunity to explore amenities. Hotel was good enough for quick stopover, rooms were clean. Breakfast was good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MARGARET

Liked: Cleanliness, amenities, property conditions & facilities
Yes was very pleased beds very comfortable
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Deb

Liked: Cleanliness, property conditions & facilities
All above was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
A near new hotel, so rooms are new. A good size, great bathroom etc. We had the breakfast as an addition. Of a good standard. Would stay again, thanks.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Was able to accommodate an early check in . Much appreciated.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

winton

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

karen

Liked: Cleanliness
Disliked: Amenities
Staff was very friendly
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and handy location.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ibis hotel was clean and clearly one of the more popular hotel destination's in the small city of Rotorua. Despite some check in concerns, in regard to my foreign credit card, it was a fine hotel to stay in, it borders the geothermal park on the edge of the city. The amenities on site were plentiful. I would stay here again.
Stayed 1 night in Nov 2025