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New Castle Motor Lodge

Photo gallery for New Castle Motor Lodge

Featured image
Terrace/patio
Terrace/patio
Desk, blackout curtains, iron/ironing board, cots/infant beds
Desk, blackout curtains, iron/ironing board, cots/infant beds

Overview of New Castle Motor Lodge

New Castle Motor Lodge

3 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Laundry
  • Housekeeping
18 Ward Avenue, Rotorua, 03201

Explore the area

  • Popular LocationWhakarewarewa Hot Springs3 min walk
  • Popular LocationWhakarewarewa: The Living Maori Village10 min walk
  • Popular LocationWhakarewarewa Thermal Reserve1 min drive
  • AirportRotorua (ROT-Rotorua Regional)10 min drive

Choose dates to view prices

About this area

Rotorua

New Castle Motor Lodge is located in Rotorua. Rotorua Golf Club and Springfield Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Skyline Rotorua and Rainbow Springs Kiwi Wildlife Park. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Rotorua International Stadium. Relax and indulge in the area's hot springs, or seek out an adventure with hiking/biking trails and mountain biking nearby. Guests appreciate the motel's quiet location.

What's nearby

  • Whakarewarewa Hot Springs - 3 min walk
  • Whakarewarewa: The Living Maori Village - 10 min walk
  • Redwoods Whakarewarewa Forest - 19 min walk
  • Whakarewarewa Thermal Reserve - 1 min drive
  • Rotorua Central Mall - 3 min drive

Restaurants

  • Urbano Bistro - 12 min walk
  • Ciabatta Cafe and Bakery - 14 min walk
  • Oppies Fish & Chips - 16 min walk
  • Hennessys Irish Bar - 3 min drive
  • Capizzi - 3 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

About this property

New Castle Motor Lodge

3-star Rotorua motel in Fenton Park, near Redwoods Whakarewarewa Forest
Laundry facilities, express check-in and express check-out are available at this smoke-free motel. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden and a picnic area are on-site. All 16 rooms have LCD TVs with cable channels, and feature kitchenettes with fridges, hobs and microwaves. Free WiFi, private gardens and hairdryers are among the other amenities available to guests.
New Castle Motor Lodge offers 16 forms of accommodation with a hairdryer and an iron/ironing board. 42-inch LCD televisions come with cable channels. Accommodation at this 3-star motel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils.

This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Things to do

  • Bike rentals
  • Bowling alley

Family friendly

  • Bowling alley
  • Cots/infant beds (surcharge)
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • No lift (single-level property)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Fridge
  • Hob

Outdoor space

  • Garden

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 8:30 PM
Express check-in

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 50
Express checkout

Special check-in instructions

The front desk is open daily from 8 AM - 8:30 PM
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for NZD 20.0 per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: NZD 50 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard, American Express and JCB International; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Castle Motor Lodge
New Castle Lodge
New Castle Motor Lodge
New Castle Motor Lodge Rotorua
New Castle Motor Rotorua
New Castle Motor
New Castle Motor Hotel Rotorua
New Castle Motor Lodge Motel
New Castle Motor Lodge Rotorua
New Castle Motor Lodge Motel Rotorua

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 205 out of 451 reviews
5 - Excellent 45%
Rating 4 - Good. 194 out of 451 reviews
4 - Good 43%
Rating 3 - Okay. 35 out of 451 reviews
3 - Okay 8%
Rating 2 - Poor. 11 out of 451 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 451 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very noisy due to other inconsiderate guests.
Stayed 2 nights in May 2021

3/5 Okay

Travelled with family
The property was close to city centre. At time of our stay many guests were there and a lot shouting arguing and swearing which waa not nice especially with family and little kids. The facilities were pretty basic
Stayed 3 nights in Dec 2020

3/5 Okay

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We regret that the facilities were not as good as we have experienced on past visits. In spite of the request for guests to clean after use (with a surcharge if not cleaned) the glassware was very dirty, and the electric jug did not work (it was replaced on our second day). It would appear the motel had been used as accommodation during the covid lock down which may account for the lower standard. Motel "rules" include request to "not intimidate other guests", a first in our years of travelling.
Stayed 3 nights in Sep 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely motel in Nice quiet location. Perfect home away from home
Stayed 1 night in Sep 2020

1/5 Terrible

Disliked: Staff & service, property conditions & facilities
I didn’t like that it smelt terrible,the carpet stunk and was heavily stained,I would never stay here again or recommend it to anyone
Stayed 1 night in Aug 2020