Chalets in Mexico and Central America

"My room was clean the cleaning staff were very nice the staff at the bars didn’t have the best attitudes and I tipped often the staff at the dinning halls varied when it came to poor attitudes but if you stay for a few days you learn where to sit. The beach was cleaned later in the morning so expect a little seaweed but overall beautiful beach. Beautiful hotel the staff cleaned through the day. The food wasn’t the greatest and we got tired of eating it so we went off the resort a few times for food. The resort is across from gift shops and walking distance from food. They had a shopping mall 8 mins down the street but take a cab the walk will be longer. The people outside the resort were friendly. Overall worth the money you pay. When you check out they allow you to use the facility until 5:00. "

"The room was nice...great resort. Staff was excellent. Will be back next year"

"Breakfast wonderful with fresh fruit, fresh taste coffee and a great selection of hot food . Surpassed my personal expectations in regards of customer service. Extraordinary personnel always willing to make sure we do enjoy our morning at the Veranda Patio"

"It was a smooth trip for me. It was my first trip to CDMX and the property offers a lot inside or very close by until you gain confidence enough to spread out. The room service is very fast and delicious. Learn to greet in Spanish because you will not be ignored. "

"The rooms are basic but big and spotlessly clean. The staff are very friendly and try to help whenever they can. The breakfast room is very stylish and the choice good with a nice range of general breakfast choices and local Costa Rican dishes. A good hotel. "

"Very luxurious, spacious, and beautiful views with easy access to shops, restaurants, and historical sites to visit. Gorgeous (especially the unbelievable stained glass ceiling) and well-maintained. Fresh flowers, good elevators, fancy, and plenty of convenient items in the bathroom just in case. It was literally a sweet surprise to find a plate with gourmet chocolate treats to welcome us with our last name written in chocolate on the plate. We didn't try the food (too expensive). But the canopy bed with curtains was the most charming of all. It helped to have a safe for belongings and plenty of hangers in the closet. The shower was totally impressive and wonderful as well as the unique sinks. Electrically operated blackout shades were helpful, too. Staff was very polite, helpful, and dressed very professionally. I felt so spoiled staying here! "

"Clean room but bathroom could be better, better shower, and better responsiveness for facilities and better support when you ask for something"

"Room wasn't bad, but food was not good. "

"This was our second trip here. Everything was amazing! The service is over the top and the food is delicious!! 😎☀️"