Mexico Eco-friendly Holidays

Jose in guest services was absolutely wonderful. So was Carlos at the guest services area and Gustavo at the pool bar. The hardest worker and friendliest man ever is Juan at Route 66/ Ocean burger. You see that man EVERYWHERE! And he always has a smile on his face and wonderful attitude. The entire staff at this resort were wonderful to be honest. Please check out the foam party on Wednesdays! The beach had lots of seaweed, not in their control and you got used to the smell in 2 days tops. Will definitely be back!!! Most people we talked to had been coming there for years and said it’s only gotten better each time.

Spa was amazing. Staff was so friendly. House keeping was great. Only complaint is restaurants were open on selective days, it would of been nice to have every restaurant open , every day or night for more selection, however food tasted great. For all inclusive, alcohol selection was great. Calm and romantic resort. Couples only. We will return

This was my 2nd time at Sandos Caracol and overall i was very happy with my stay here. The staff are wonderful and the property was clean. They were also mid upgrades/rennovations on several areas of the property, i assume because it is their low season. My complaints were as follows: 1. The bed in our penthouse room was no softer than the floor and I had to sleep on the daybed for most of the trip otherwise i was in pain the next day. 2. The people trying to sell things on the beach....massages, bracelets, more massages...it made sitting on the beach unenjoyable 3. The music at the (temporary) adults only pool as well as KIIN was 24/7 techno type music and the beat sounded exactly the same for every song and that got old really quick. 4. Rennovations to the select club section meant that the Brazilian BBQ restaurant was closed and thats one reason we chose this resort, but the other a la carte meals were fantastic!

Stayed for 4 nights and honestly no complaints . The food from the restaurants were very good .

Rooms were ok. Looks a little dated but well maintained. Common areas and restaurants lack of air conditioning. Variety of food really poor, but what they offer was good. No food around the pool really sucks and the only restaurant.. very poor in options. For us that leave early morning before 7am was nothing to eat. Small resort but nice. Shows very poor in quality. Yes we had a good time.. but would love to have more food options and 24/7. Entertainment was funny, fun and a little bit too noisy if you wanna have some quiet time.. it is hard cause music is loud. It is not bad.. but I have been several times in Cancun and different resorts and this one has very good potential.. but is isn’t the best. A lot Of Mosquitoes (not their fault) to the point the even offered bug spray to the guests. Beach is clean, small and beautiful. Luckily there was only to the 35% capacity.. I can’t imagine having more people around cause the space was just enough for the amount we were. French restaurant was good! We got involved without complete knowledge into a invitation to a membership to their time shared program. Cafe Mikes was really good. Cleaning service was good. Comfortable beds. Main restaurant or the buffet one didn’t have air conditioning, or just running low.. the only place with excellent AC for the very hot weather and high humidity was the coffee shop “cafe mikes”. I will not return here. Again, we had a good time. Resort has good potential.

Rooms were ok. Looks a little dated but well maintained. Common areas and restaurants lack of air conditioning. Variety of food really poor, but what they offer was good. No food around the pool really sucks and the only restaurant.. very poor in options. For us that leave early morning before 7am was nothing to eat. Small resort but nice. Shows very poor in quality. Yes we had a good time.. but would love to have more food options and 24/7. Entertainment was funny, fun and a little bit too noisy if you wanna have some quiet time.. it is hard cause music is loud. It is not bad.. but I have been several times in Cancun and different resorts and this one has very good potential.. but is isn’t the best. A lot Of Mosquitoes (not their fault) to the point the even offered bug spray to the guests. Beach is clean, small and beautiful. Luckily there was only to the 35% capacity.. I can’t imagine having more people around cause the space was just enough for the amount we were. French restaurant was good! We got involved without complete knowledge into a invitation to a membership to their time shared program. Cafe Mikes was really good. Cleaning service was good. Comfortable beds. Main restaurant or the buffet one didn’t have air conditioning, or just running low.. the only place with excellent AC for the very hot weather and high humidity was the coffee shop “cafe mikes”. I will not return here. Again, we had a good time. Resort has good potential.

Spa was amazing. Staff was so friendly. House keeping was great. Only complaint is restaurants were open on selective days, it would of been nice to have every restaurant open , every day or night for more selection, however food tasted great. For all inclusive, alcohol selection was great. Calm and romantic resort. Couples only. We will return

Stayed for 4 nights and honestly no complaints . The food from the restaurants were very good .