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"Amazing facility. Friendly and welcoming staff!Always there to make your visit memorable. Reneta, the hotel manager went above and beyond to help me when I needed immediate hospital care! I loved her humanity and willingness to help others! That continued even after my return to the hotel in my diminished capacity. I’m indebted to her kindness and the loveliness of the entire staff! Thank you! Brian Pearson "

"Amazing people, atmosphere and service. We can’t wait to be back."

"The staff was very nice always, the room. Was spacious and very homey the views were spectacular i enjoyed the location very close to everythi g and the meyrobus as well. I will book hete again"

"Amazing! Maybe not the most updated place in Cancun but still beautiful resort, clean rooms, and amazing views!"

"Staff location"

"Lovely room - modern, clean and a very large comfortable bed. Air con was great. Very central location for the centro historico, 2 minutes walk to the zocalo and very walkable to many historic buildings. Breakfast was great and the staff were very helpful and friendly."

"Location location location"

"Good"

"This was the 3rd time staying a Riu and each time the staff is what makes it amazing!! They are hardworking and make everything fun! Our favorite bartenders ale and Angie and our massages at the spa were amazing from Erica!!! Those ladies deserve a raise. We did suit option and it took our breath away! Take all these reviews with a grain of salt we were so impressed for a third time. Beautifully clean and we will be back. "