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"The staff were very helpful. The location is very convenient. "

"The hotel is centrally located in the middle of shopping, restaurants etc. The service is superb. Concierge went above and beyond in arranging sightseeing tours and suggesting places to visit. Overall and excellent experience! "

"Anna as the breakfast supervisor has been great.. she was bery helpful ơn advices and where to go.. the front desk staff were also very pleasant and welcoming .. We felt at home.. the breakfast menu was very good .. the location is super and the staff was very helpful.. we will come back .."

"Very helpful well trained staff clean and tidy good room service i would definitely recommend this hotel, if we visit Hanoi in the future we wouldn't look anywhere elase for a hotel"

"Huge room, balcony with lounger, central location. "

"A luxurious hotel with lovely rooms and a great roof terrace"

"Great stay at the Pan Pacific. Fantastic friendly staff and great breakfast options. We also club access which was a nice touch. Good location for exploring Hanoi. Clean, spacious room as well."

"Service was impeccable. Thank you Peridot"

"Good but little small rooms"