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Friendliness of staff and modern clean rooms

The service was great the breakfast was good . The reception girl Ho ey was very well and gave nice service

Clean rooms, helpful staff and close by to all shops. Had a great time.

Was such a pleasant welcome and smooth check in when we arrived at the hotel the staff and especially Tiffany were so helpfull and really went the extra effort to make sure our stay is perfect. Every time we leave or come all staff acknowledge you and say hi or bye. The bed is so comfotable and the pillows are so soft. Room and bathroom is so spacious in the room we had. Is only a 5/10 minute walk to the old quarter qith plenty of little shops and restaurants along the way. Would recommend...

Excellent hotel in a perfect location. Very courteous staff always making sure we were looked after.

We stayed only one night at Proverb Hotel Hanoi and it was a very lovely experience. The location is convenient, right in the middle of the Old Quarter and very walkable from most areas. The staff were lovely and the view from breakfast and the bar were great. We didn't get a chance to use the pool but there were some families enjoying the facilities when we went to go have a look. The staff were helpful and very happy to hold our luggage as our flight was later in the day. Everything was...

Every guess receives an amazing welcome from the moment they enter the hotel. Thae staff are so helpful and kind. My room was spacious well furnished and importantly quiet! The hotel location was close to everything I wanted to see and do. I would definitely book this hotel without hesitation. A+

Amazing hotel. The staff were quite exceptional, especially Ms Lee who was our personal concierge for our stay! Would highly recommend this hotel for its quality, value for money and attentive service.

Great location, friendly staff, and delicious breakfast options. The sky deck is lovely.

We stayed in the Hanoi Marvellous for several nights during our stay in Vietnam as we used it as our base for various trips. Off all the hotels we stayed at, the staff are the friendliest and most helpful. They organised transport like buses and taxis for us, and all staff understood our itinerary. Next time I'll get them to organise everything. Our first couple of nights was in the balcony suite at the front. beautiful room, very big, very very quiet and spotlessly clean. We used their other...

We stayed here as a family of five. The staff were absolutely amazing, constantly going out of their way to be helpful and friendly. We were initially quite overwhelmed when we arrived as the reception area was very full and busy - if you experience this, please don’t let it deter you, this hotel is fabulous. We have stayed at many hotels during our 4 weeks in Vietnam and we all agree that Solaria had the best breakfast! Our bed was very hard, but as soon as we spoke to reception a topper was...

From the moment you enter this wonderful hotel, the staff cannot do enough for you. This hotel has great character and atmosphere. The staff absolutely love their jobs and it shows. You will definately not be missed by the staff, they greet and know everyone by name, always with a smile. The rooms are really spacious, and no noise can be heard from the street, however my only concern was the shower was over the bath, so if this is a bother you might like to mention this on check in. The hotel is...

We had a wonderful experience staying here. Great staff, delicious breakfast and a perfect location. Highly recommend.

We loved our stay here. Lovely and helpful staff both at reception and buffet breakfast. Great breakfast Great location Clean room. We felt very comfortable here

The hotel was beautiful and the staff lovely. They also have a really nice restaurant on the eighth floor.

As my stay at JM Marvel Hotel in Hanoi’s Old Quarter nears its end, I am compelled to share the wonderful experience I’ve had here. Currently residing in the last two rooms available, my time at this centrally located gem has been nothing short of delightful. The rooms, although lacking a scenic view, boast impeccable cleanliness, thanks to the diligent daily room service. The flawless water drainage system further enhances the overall comfort of the accommodations. What truly sets JM Marvel...