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"Clean, well organized, beautiful views, great beach, 1 block from 5th Ave and to top it all off … amazing friendly staff. We’ve been to a LOT of all inclusive from Playa Mujeres down to Tulum and have spent a LOT more $$ at others, and by far for the money this is the best we’ve been to. "

"Best resort we’ve ever been to!"

"Only spent one night, so didn’t get to see everything, and only got to eat at the buffet. Very pleasant experience. Room was extremely comfortable. "

"Resort immaculate and soo clean. Loved our room on first floor where we walked out to beach. Beach small but perfect for us. The beach bartender Sebastian was amazing. Resort beautiful and loved that we could walk to town"

"Beautiful place! Had a great time! "

"Review for stay during September of '25. This resort is huge with being 4 resorts (Kantenah, Colonial, White Sands & TRS-Adults only), on shared Palladium property. You can attend most if not all the resort pools, restaurants, entertainment etc. It was low season so resorts were not over-crowded. Actually, Kantenah Family Selection building/beach was fairly empty which we did not mind. Never an issue finding chairs at the beach or bali bed for rent. Colonial is the 'center hub' of all the resorts and seems to have the best entertainment, beach parties etc. Gametime sports bar was great, air-conditioned, TVs & full bar food menu and drinks to order from all included. It made for great catching a game on NFL opening weekend. Resort is also very family friendly. They have a schedule for activities for children, teens & adults. Never thought we would enjoy such a big resort but we truly did and wish we had more time. Rare occasion we opted not to leave the resort as every day/night there was something to do or see. There is a smaller waterpark on site also with slides for the kids and even an area for toddlers. We did encounter a couple issues during our stay however, management was prompt to resolve the issue and offer compensation. Our concierge butler passed the information on and the concierge manager came to the pool finding us offering sincere apologies and asked how they can make things right. Nothing is perfect but to me, that is customer service. We will return. "

"We are a family of four with two teenagers. We stayed over Christmas and loved our stay. We travel a lot and this one will be my favorite. This is a large resort so yes walking is necessary but not horrible if you can get around. We took the ferry to the hotel 45 minutes then a taxi to the hotel. I give the hotel a 9 in everything. It’s clean, the food is great, the beach is beautiful and clean. Staff goes out of their to help and friendly. Lots of activities or you can chill at the pools and they have four to choose from. I have no complaints and would recommend. If I had to give one critique it was the entertainment. It was nice but dated. This hotel had a younger audience and the shows were more for a much older audience. The show was great if you were 60 plus. Again not a deal breaker but it lost a lot of people. The sports bar is fun, pool tables, snacks, and tvs for sports. You won’t be disappointed here! Just remember you need to walk here. Wheelchairs and family members who may have troubles walking would struggle. "

"Good app"

"Everything was great. Great food and beach vibe. "