Grand Palladium Kantenah Resort & Spa All Inclusive

5.0 star property
A Caribbean retreat where travelers can lounge by the pool, savor Mexican cuisine, or enjoy kayaking and racquetball at this all-inclusive resort.

Choose dates to view prices

The Grand Palladium Kantenah Resort & Spa offers an upscale all-inclusive experience near Puerto Aventuras Marina. Guests enjoy a private beach with sun loungers, rejuvenating treatments at Zentropia spa, and 14 diverse restaurants serving Mexican and international cuisine.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
The current price is NZ$719
includes taxes & fees
20 Apr - 21 Apr

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Room options

Available filters for rooms
Showing 49 of 49 rooms

Junior Suite Garden View

8.4 out of 10
Very good
(61 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room Deluxe with View

  • 37 sq m
  • Sleeps 1

Suite Junior with View

  • 42 sq m
  • Sleeps 1

Suite Luxury with View

  • 58 sq m
  • Sleeps 1

Room Deluxe with View

  • 37 sq m
  • Sleeps 2

Suite Junior with View

  • 42 sq m
  • Sleeps 2

Suite Luxury with View

  • 58 sq m
  • Sleeps 2

Room Deluxe with View

  • 37 sq m
  • Sleeps 3

Suite Junior with View

  • 42 sq m
  • Sleeps 3

Room Deluxe With View

  • 37 sq m
  • Sleeps 4

Suite Junior with View

  • 42 sq m
  • Sleeps 4

Room Deluxe with View

  • 37 sq m
  • Sleeps 3

Suite Junior with View

  • 42 sq m
  • Sleeps 3

Suite Junior with View

  • 42 sq m
  • Sleeps 4

Junior Suite Single Use Garden View

  • Garden view
  • 37 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Suite Superior with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 4

Junior Suite Garden View

9.2 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View

9.6 out of 10
Exceptional
(23 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Family Selection Junior Suite Rooftop with Private Pool

9.4 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Family Selection Suite Beachfront

8.8 out of 10
Excellent
(6 reviews)
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 2

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 3

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 4

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 2

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 3

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 2

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 3

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 2

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 3

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 4

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 1

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 3

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 4

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 1

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 3

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 1

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 3

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 1

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 3

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 103 sq m
  • Sleeps 4

Family Junior Suite Garden View

  • Sleeps 3

Family Junior Suite Swim-up

  • Sleeps 3

Deluxe Room With Garden View

  • Sleeps 3

Family Selection Suite Beachside

  • Sleeps 2

Family Selection Junior Suite Rooftop With Private Pool

  • Sleeps 3

Family Selection Suite Beachfront

  • Sleeps 3
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About the area

Located in Kantenah, Grand Palladium Kantenah Resort & Spa All Inclusive is on a private beach. Travelling with kids? Don't miss Xel-Há Park. Snorkelling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Kantenah travel guide
Map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul small lake of mayan jungle in Yucatan, Mexico.
    Cenote Azul
    4 min drive - 7.5 km
  • Half Moon Bay which includes boating and a bay or harbor
    Akumal Beach
    5 min drive - 7.5 km
  • Ecopark Kantun Chi as well as children
    Ecopark Kantun Chi
    5 min drive - 8.5 km
  • Cenote Cristalino
    5 min drive - 7.8 km
  • Akumal Ecological Center
    5 min drive - 7.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    67 min drive

Restaurants

  • Pueblito Lindo
    8 min drive
  • Xtra Time Sport Bar
    1 min walk
  • La Hacienda
    1 min walk
  • Ikebana Japanese Restaurant
    8 min drive
  • Arrecifes
    5 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Luxury all-inclusive property renovated in 2023 and located near Puerto Aventuras Marina
Located close to Akumal Beach, Grand Palladium Kantenah Resort & Spa All Inclusive provides a free breakfast buffet, a bowling alley and 2 swim-up bars. With a private beach, a beach bar and beach massages, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, hydrotherapy or a body scrub at Zentropia, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. The gym offers fitness classes and yoga classes; other things to do include basketball, windsurfing and beach volleyball. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 5 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Tennis courts, express check-in and babysitting (surcharge)
  • Luggage storage, a gift shop and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 252 rooms boast comforts, such as 24-hour room service and furnished balconies, in addition to thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with Jetted bath and rainfall showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 2 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Grand Palladium Kantenah Resort & Spa All Inclusive?

As of 20 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Kantenah Resort & Spa All Inclusive on 20 Apr 2026 start from NZ$719, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium Kantenah Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Kantenah Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Grand Palladium Kantenah Resort & Spa All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Grand Palladium Kantenah Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

8.4

Very good

8.8

Cleanliness

8.6

Amenities

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 581 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Nathanial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful beach, good food, great hospitality and professionalism from staff
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very nice and enjoyable
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and amenities from top to bottom. Would highly recommend.!
Stayed 9 nights in Feb 2026
Verified

8/10 Good

Stefan

Liked: Cleanliness, property conditions & facilities
Clean room attentive staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

BRONISLAV

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent customer service and staff
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

amy lynn

Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic, clean and modern. Staff was courteous, helpful, and amenities were great. Beautiful grounds and great food!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
This is the fifth resort I’ve stayed in close to Playa and hands-down best staff ever!!!!!
Stayed 7 nights in Jan 2026
Verified

2/10 Terrible

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was top notch. We stayed from February 18th-27th. We stayed in the family select junior suite swim out room! Service was great, food was great! A lot of activities day/nightly. I highly recommended families with little or big kids to stay here!! We would definitely go back!!
View from our swim out room
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Deborah Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Family selection, butlers were great, all staff were great, rooms were clean, trolleys frequent, easy to get around, lots to do, a la cartes were so-so, beautiful beach
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful and clean resort. Their pools were amazing, the sports facilities were the best I've ever seen, and the beach was good as there was plenty of lounge chairs. However, the Family Select option is a must as it gives you access to all 4 resorts, a renovated room, and a private beach area. Unfortunately, there was too much seaweed and we had money stolen from our room.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools and splashpads were excellent and fantastic for toddlers and children up to early teens. Easy to see and keep track of everyone. Staff were very helpful and friendly. Food was great
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Connor

Liked: Cleanliness, amenities, property conditions & facilities
Clean modern resort. Everything you expect.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Rose

pool was great...staff very nice...overall all good...room ok...bathroom needs new toilet cuz all scratched and new tiles on floor
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Sagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in family select. I recommend family select for folks with family. It comes with butler service. Kiyoshi and Erik were great in taking care of us.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Ken Louis

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. The staff are all so kind and amazing. The food was great as well.
Great kids resort!
Fabulous food!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
The GP staff (e.g. front desk, activities and restaurants) really stood out as consistently more friendly and genuine than our previous resort. We’ve had many resort vacations in the Mayan Riviera and Grand Palladium has been our best experience so far. Also very good beach and restaurants.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Shaghayegh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great in general, specially Israel at the beach was a great help. He was super nice and available for any issues! I recommend to reach him out in case you are in need of a quick help.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service around the pools and restaurants was great. We found the butler service a little subpar to what we expected going into the trip. Seemed difficult to get confirmation on dinner bookings.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and housekeeping/room services were excellent. Resort is well kept and so many great amenities. A lot of food options and all the pools were fantastic. Highly recommend!
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Slavita

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, room, lovely beach and staff were fantastic. Food wasn't quite there for us but overall a great place to stay!
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Gabor

Liked: Cleanliness, property conditions & facilities
All was good big resort
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
The entire experience was excellent. They did an amazing job of catering to families. The service we got from our Butlers, Erick and Gadiel, at the family pool from Maria and Diego, from the Sand Castle bar from Jose and the beach area from Israel was exceptional.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Sergiy

Liked: Cleanliness, amenities, property conditions & facilities
Amenities for kids were great the rooms are clean and staff is very attentive and pleasant.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Roopama

Liked: Cleanliness, amenities, property conditions & facilities
Clean facility. Nice staff.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Cara Danice

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, incredibly accommodating to families and their needs. Clean, great food and drinks. Family selection private pool, restaurant, and beach sections were less busy and had great service. Would happily return
Stayed 8 nights in Jan 2026