Grand Palladium Kantenah Resort & Spa All Inclusive

5.0 star property
All-inclusive property with 3 restaurants and 5 outdoor pools

Choose dates to view prices

The Grand Palladium Kantenah Resort & Spa offers an upscale all-inclusive experience near Puerto Aventuras Marina. Guests enjoy a private beach with sun loungers, rejuvenating treatments at Zentropia spa, and 14 diverse restaurants serving Mexican and international cuisine.

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Bar

Room options

Available filters for rooms
Showing 43 of 43 rooms

Deluxe Garden View

8.4 out of 10
Very good
(54 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Blackout curtains
Separate bedroom
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Room Deluxe with View

  • 37 sq m
  • Sleeps 1

Suite Junior with View

  • 42 sq m
  • Sleeps 1

Suite Luxury with View

  • 58 sq m
  • Sleeps 1

Room Deluxe with View

  • 37 sq m
  • Sleeps 2

Suite Junior with View

  • 42 sq m
  • Sleeps 2

Suite Luxury with View

  • 58 sq m
  • Sleeps 2

Room Deluxe with View

  • 37 sq m
  • Sleeps 3

Suite Junior with View

  • 42 sq m
  • Sleeps 3

Room Deluxe With View

  • 37 sq m
  • Sleeps 4

Suite Junior with View

  • 42 sq m
  • Sleeps 4

Room Deluxe with View

  • 37 sq m
  • Sleeps 3

Suite Junior with View

  • 42 sq m
  • Sleeps 3

Suite Junior with View

  • 42 sq m
  • Sleeps 4

Deluxe Sigle use Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed - double
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Suite Superior with Garden View

  • 103 sq m
  • Sleeps 4

Junior Suite Garden View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Blackout curtains
Sofa bed
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Family Selection Junior Suite Rooftop with Private Pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Family Selection Suite Beachfront

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 2

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 3

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 4

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 2

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 3

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 2

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 3

Suite Master with Garden View

  • 103 sq m
  • Sleeps 2

Suite Master with Garden View

  • 103 sq m
  • Sleeps 3

Suite Master with Garden View

  • 103 sq m
  • Sleeps 4

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 1

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 3

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 4

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 1

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 3

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 1

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 3

Suite Master with Garden View

  • 103 sq m
  • Sleeps 1

Suite Master with Garden View

  • 103 sq m
  • Sleeps 3

Suite Master with Garden View

  • 103 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 103 sq m
  • Sleeps 4
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About the area

Map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 6 min drive - 7.5 km
  • Akumal Beach - 8 min drive - 7.5 km
  • Yal-ku Lagoon - 12 min drive - 5.7 km
  • Half Moon Bay - 16 min drive - 9.2 km
  • Xel-Há Park - 17 min drive - 19.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive

Restaurants

  • ‪Sports Bar Sirenis - ‬8 min drive
  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪Lobby Bar White Sand - ‬9 min walk
  • ‪Helios Restaurant - ‬3 min drive
  • ‪La Hacienda - ‬1 min walk

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Luxury all-inclusive property renovated in 2023 and located near Puerto Aventuras Marina
Located close to Akumal Beach, Grand Palladium Kantenah Resort & Spa All Inclusive provides a free breakfast buffet, a bowling alley and 2 swim-up bars. With a private beach, a beach bar and beach massages, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, a massage or a body scrub at Zentropia, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. The gym offers Pilates classes and fitness classes; other things to do include boat tours, scuba diving and beach volleyball. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 5 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Tennis courts, express check-in and babysitting (surcharge)
  • ATM/banking services, massage treatment rooms and beach umbrellas
  • Guest reviews say great things about the helpful staff
Room features
All 252 rooms boast comforts, such as 24-hour room service and furnished balconies, in addition to thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with Jetted bath and rainfall showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 2 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Grand Palladium Kantenah Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Kantenah Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Grand Palladium Kantenah Resort & Spa All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Grand Palladium Kantenah Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

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Reviews

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

8.4

Very good

8.8

Cleanliness

8.8

Location

8.6

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 534 out of 1036 reviews
Rating 8 - Good. 276 out of 1036 reviews
Rating 6 - Okay. 110 out of 1036 reviews
Rating 4 - Poor. 60 out of 1036 reviews
Rating 2 - Terrible. 56 out of 1036 reviews

Reviews

6/10 Okay

Johnny Abou

Liked: Cleanliness, amenities, property conditions & facilities
I would like to thank Karen and Edmundo our stay very pleasant and happy.
Stayed 6 nights in Oct 2025

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed for 7 days and had a great time. The family selection is definitely worth it!
Stayed 7 nights in Sep 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there were many areas for bars so lines were short. many food options. rooms tidied each day.
Stayed 6 nights in Oct 2025

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 9 nights in Oct 2025

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 😍
Stayed 10 nights in Sep 2025

8/10 Good

JAVIER DI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 7 nights in Aug 2025

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort!
Stayed 7 nights in Jul 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gasper, restaurant waiter, was excellent and professional. Food at Italian was so delicious. The ladies at the Family selection breakfast place were so friendly and always wanting to help! The hotel was very clean. Rooms comfortable.
Stayed 7 nights in Sep 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this resort. My kids enjoyed everything, especially the swim-up pool.
Stayed 5 nights in Aug 2025

10/10 Excellent

Shengqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very glad that we choose the Family Selection package with the resort, everyone in the family enjoyed the time, the butler service is awesome, Ana and Erick are both very responsive and super helpful. We love the restaurant arrangement and the daily activities. My son refuse to cut-off the bracelet as he loves the place so much. We will definitely come back.
Stayed 7 nights in Oct 2025

10/10 Excellent

Ayad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Sep 2025

10/10 Excellent

Arnaldo Coello

Liked: Staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Thawngza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this property. Staff were amazing, room service was excellent. They have great food choices.. would love to go back for sure
Stayed 5 nights in Aug 2025

10/10 Excellent

CAROLH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, good Pool. The beach was dirty at this time.
Stayed 6 nights in Aug 2025

10/10 Excellent

Madelaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Palladium was excellent and fun for our Family, especially for our kids
Stayed 5 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
We really
Stayed 7 nights in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our experience was great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Quennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall,our stay and experience was very good and enjoyable.We liked that we have our own butler for every villa that we can simply ask for whatever we need,like a ride to the other resorts and ride to the different restaurants.Staff are all very friendly especially our butlers Andrea and Karen and Erick on Family selection villa.
Stayed 6 nights in Aug 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was Huge and so beautiful!! The aesthetic of this hotel was beautifully crafted. Super clean, staff were beyond friendly. My only complaint was that I wasn’t aware that this hotel is a very relaxing hotel, there isn’t much to do but to relax and swim. The Latin culture is not really in this hotel. No Spanish music as you hear in different resorts. It sounds like elevator music everywhere. This is an amazing resort if you would like to come and relax, not if you’re looking for more of an upbeat experience.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ryad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, I was amazed how good the breakfast was for us. I am a very picky eater and my breakfast was never burnt and was cooked perfectly. The reservations for the dinner restaurant was fast and easy by text message on WhatsApp. The only thing I did not like was the food at the dinner restaurant. The food did not meet my expectations. The vip restaurant called the Nest was beyond my expectations and love that restaurant. Love that it had day care for the kids while we eat Beach was beautiful and clean. No matter the situation the staff is always smiling and doing their best. No complaint against them. I would recommend this place again with VIP and the nest restaurant. I also want to mention the gym was very clean and the equipments doesn’t have rust like other resorts. This will be my go to resort
Stayed 7 nights in Oct 2025

10/10 Excellent

Albertus

Liked: Cleanliness, staff & service, property conditions & facilities
Family of 4. We thoroughly enjoyed our stay and will definitely return! Our butlers and staff in general were amazing! Although seaweed was a big problem it’s not the resorts fault…Mother Nature can be a ****. The beach is beautiful nonetheless!
Stayed 5 nights in Jun 2025

6/10 Okay

Nelli

The resort is spacious and easy to navigate. Transportation between buildings were outstanding always easy to find or request . Restaurants are not possible to book at all so options are to eat at the buffet mostly. Room service was just ok ( they need more attention to details)
Stayed 7 nights in Jul 2025

10/10 Excellent

Barbara Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stat
Stayed 5 nights in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very nice except the Travel Club sales pitch the first morning. A very negative start. But a fun week overall.
Stayed 7 nights in Aug 2025

10/10 Excellent

Radmila

Liked: Cleanliness, amenities, property conditions & facilities
Resort is huge and consists of several hotels. Respectful number of ala cart restaurants, few buffets for breakfast, lunch and dinner. But the best part of this resort is beach, long, beautiful beach where you don't have yo worry if you will find the shade or not. Even if beach is crowded, you don't have that feeling becuase of size and shape of the beach. Service in the restaurants and bars is great.
Stayed 7 nights in Jul 2025