Barceló Maya Palace - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, pool loungers
Private beach, white sand, beach towels, scuba diving
Reception
View from room
Gazebo
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is NZ$547
includes taxes & fees
31 May - 1 June

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Room options

Available filters for rooms
Showing 3 of 3 rooms

Junior Room

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Pool View (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
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About the area

Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750

What's nearby

  • Ecopark Kantun Chi - 13 min walk - 1.1 km
  • Cenote Azul - 2 min drive - 1.8 km
  • Puerto Aventuras Golf Club - 2 min drive - 2.9 km
  • Puerto Aventuras Marina - 3 min drive - 3.2 km
  • Oasis Beach - 3 min drive - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 64 min drive

Restaurants

  • ‪Mirador Buffet - ‬8 min walk
  • ‪Carey Lobby Bar - ‬8 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬9 min walk
  • ‪Bar Mojado Beach - ‬16 min walk

About this property

Barceló Maya Palace - All Inclusive

Luxury all-inclusive property by the ocean
At Barceló Maya Palace - All Inclusive, you can look forward to a free breakfast buffet, a nightclub and 2 poolside bars. This property is a great place to bask in the sun with a private beach, scuba diving and kayaking. Treat yourself to a massage, a body treatment or a facial at U-Spa, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature international cuisine and more. The health club offers fitness classes and yoga classes; other things to do include volleyball, snorkelling and basketball. In addition to a swim-up bar and a terrace, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, sunloungers and a swim-up bar
  • Free self-parking
  • 3 outdoor tennis courts, a round-trip airport shuttle (surcharge) and a water park (surcharge)
  • Babysitting (surcharge), a lift and ATM/banking services
  • Guest reviews say great things the family-friendly amenities, beach locale and pool
Room features
All 756 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • 32-inch LCD TVs with premium channels
  • Furnished balconies or patios, LED light bulbs and childcare services

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to on-site nightclubs
Theme parties

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Caribe
  • La Hacienda
  • Mirador
  • Rodizio

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,347 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.65 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Does Barceló Maya Palace - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of 23 May 2025, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on 31 May 2025 start from NZ$543.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Barceló Maya Palace - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Barceló Maya Palace - All Inclusive?

Self-parking is free at this property.

What time is check-in at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Barceló Maya Palace - All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Barceló Maya Palace - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 278 per vehicle applies.

Are there all-inclusive benefits at Barceló Maya Palace - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, rowing/canoeing and more.

Where is Barceló Maya Palace - All Inclusive located?

Nestled on the beach, this Xpu-Ha property is just steps away from Xpu-ha Beach and Oasis Beach. Cenote Cristalino and Ecopark Kantun Chi are also within 1 mile (2 km).

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Barceló Maya Palace - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1130 out of 1759 reviews
Rating 8 - Good. 367 out of 1759 reviews
Rating 6 - Okay. 146 out of 1759 reviews
Rating 4 - Poor. 67 out of 1759 reviews
Rating 2 - Terrible. 49 out of 1759 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

We really enjoyed all the pools and beach area food was amazing
Stayed 7 nights in Apr 2025

10/10

The hotel and surrounding awesome
Stayed 4 nights in May 2025

10/10

Our family loves this place, everything was amazing
Stayed 7 nights in Apr 2025

10/10

The hotel is very nice, what I like most was the beach,
Stayed 5 nights in Apr 2025

10/10

One of the best resort in Mexico
Stayed 6 nights in Apr 2025

10/10

This is our 2nd stay and we just love it!! Sucha beautiful resort with so much to do!!!
Stayed 4 nights in May 2025

10/10

Great staff!
Stayed 10 nights in May 2025

10/10

I liked the food and service.
Stayed 13 nights in Apr 2025

10/10

Third time here, Great vacation spot!
Stayed 6 nights in Apr 2025

10/10

Great Vacation. The beach has a beautiful coral reef for snorkeling. Perfect for families. Great food :)
Stayed 7 nights in Apr 2025

10/10

Amazing experience. This a beautiful place with ver nice and hardworking staff
Stayed 5 nights in May 2025

8/10

simply beautiful hotel
Stayed 2 nights in Apr 2025

10/10

Excelente
Stayed 1 night in May 2025

10/10

Really enjoyed our stay , will stay again in the future
Stayed 5 nights in Mar 2025

8/10

I like that property
Stayed 7 nights in Apr 2025

10/10

I loved the restaurants and the beautiful seaside walking paths. The whole resort was extremely well-maintained and clean, and the service everywhere was excellent. I will definitely be back soon.
Stayed 7 nights in Apr 2025

10/10

This place has EVERYTHING! We have been 4 times and planning on coming back. Everything is awesome at this resort. We stayed at the Palace. 10/10 recommend.
Stayed 7 nights in Apr 2025

10/10

Great resort. Lots of things to do and see. Abundant wildlife, turtles, deer, iguanas, coati and agouti. Food was excellent! We loved the seafood restaurant the best.
Stayed 6 nights in Apr 2025

10/10

Excellent staff and services.
Stayed 3 nights in Mar 2025

10/10

We were upgraded to Riviera Adult Only hotel and it was amazing
Stayed 4 nights in May 2025

10/10

The resort was just as expected and the staff were incredible! The kids loved the water parks and it was easy to walk to the other ones at the other hotels within the Barceló resort! Most of the restaurants were easy to book reservations with and were a nice change from going to the buffet for every meal. That being said the buffet offered lots of different options and was very good! I would definitely recommend Barcelo and would stay there with my family again :)
Stayed 13 nights in May 2025

10/10

People,everyone is just so nice and make you feel like at home,this was our 3rd visit,definitely recommended,thank you for everything.
Stayed 4 nights in Mar 2025

10/10

This was a beautiful hotel and resort!! We have nothing negative to say about our vacation!! Will definitely return and bring our family!! Special shout out to Maria who is an activity director at the pool!! She is phenomenal and makes all guests feel at home! She works extremely hard and always with a friendly greeting and smile on her face!!!
Stayed 6 nights in May 2025

10/10

Barcelo Maya is a wonderful place to stay. Very beautiful, clean, well maintained and staff is very polite. I really enjoyed my stay. The pools were amazing, beach was clean and the bar services were awesome. The buffet was very good. Being a vegetarian, they had good options and their chef customized pizza as per our request. Loved the place with so much to do. Will definitely stay there next time too.
Stayed 4 nights in Apr 2025

8/10

Resort was great! One of the best I have been to and would highly recommend. Only downside was that people would wake up in the middle of the night and put towels on the chairs so that they were already all reserved before 6am.
Stayed 7 nights in Mar 2025