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"Trip was great! Food was good and the pool bar even better. "

"We travel a lot and I have traveled a LOT in my life, but this resort was BY FAR the best place ever!! The place was beautiful and clean and the staff were the nicest and most helpful. The food was AMAZING and a HUGE variety - the Italian was like restaurants we ate in when we traveled to Italy! I did have an issue at the reception with a young lady that was disrespectful, but I was able to speak with the manager immediately and shared my concerns. A 99% satisfaction for sure!"

"This place was great! I have never met nicer staff/service people before. They did a great job taking care of us and we really enjoyed our stay! "

"My wife and I went on our honeymoon moon here and WOW it exceeded our expectations. The food/drinks/service was a 10 out of 10. We will Be back again next year to celebrate our one year anniversary of being married"

"Spa was excellent Dragon’s restaurant had great food "

"Breakfast was a good, dinner choices were nice. Staff at times can seem disinterested and only work better once you start showing tips. Concierge team always trying to sell you stuff. Visually the place is great and has a beautiful ambiance in all settings. Sea area wasn’t cleaned as nicely as I would expect. The sessions like pottery and Mexican dance were great. Coco cafe is also a great feature and the Redevouze bar is beautiful. Suger reef is great has plently of things to do. Would give this place a solid 7/10. Rooms could be cleaner found some lashes from the person before us too. Nothing crazy just overly hyped on social media thats all."

"Pool was ok never got a room overlooking the beach "

"Don’t make this mistake. Go to a resort. Food and everything is expensive in cancun, and you won’t enjoy your trip"

"Stayed here start of May, 2026 with 5 kids. In short for families w kids...well maintained, very clean property. Management must be clean freaks, which is awesome, shows how every night they water/soap scrub tiles around pools, walkways. Public bathrooms clean. Food excellent, for adults/kids. My kids somewhat picky, didn't complain once, so much variety of foods for breakfs, lunch, din. Restarnts, no reservation needed, however they open at 6pm, its 1st come 1st serve, they put you on wait list, and give u round UFO thingamajiggy that lights up when your time is up. If you show up at 8pm, sorry u may be out of luck, which happened to us once. All restrnts have two days off a week, at diff days. One drawback: property needs more bathrooms. If u at restaurant and need to use a bathroom, either hold it in, or walk half mile to the nearest 1. I think there are 4, 5 of them. Double them asap! Heck, single houses have 3, 4. This property is not huge, everything is very walkable, but bathrooms are too far and not enough, especially around restrnts and pools. You have to leave waterpark and walk far to nearest bathroom, which means...u guessed it, which kid wants to leave waterpark to pee? Waterpark is split in two for kids and for anyone who is over 130cm. You have to walk out from one, go around to enter the other section. Kids enjoyed the waterpark. We had lots of weeds on beach. Tractor removes some every morning. Kayaks, boards, vests, free w qr code/waiver."