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"It was nice. Staff exceptional. Elevators sucked"

"A la carte dinners were fantastic, although the included house wine is very limited and not great. If you want a basic bottle of wine, you’re looking at at least 2000 pesos. Buffet was average at best. We have a gluten allergy in our family, and there were ample choices at the restaurants, however, always ask for the vegetarian menu as it has more gluten-free options than the regular menu. Gluten-free desserts were very limited. Service is fantastic. There are a few pool bartenders that looked annoyed when you ordered anything that would create a little more work for them, but generally the restaurant staff and the pool staff are absolute gems. The gym facilities are newly remodeled and pretty nice. Lots of good equipment and lots of space, never felt crowded even in the busy mornings. If you’re a teenager is into working out, but isn’t 18, you need to sign a waiver and an adult has to be with them while they work out. Super annoying if your kid plays high-level sports or is really into working out and you have to be with the whole time. Other high end resorts, like Moon Palace do not have the same ridiculous policies. They also don’t have any classes, so no yoga, no spin classes, etc. They do have daily activities in the pool like water cycle and aqua size, but they’re really poorly advertised and hard to find a daily schedule anywhere. If you’re lucky you’re there when it begins. Coffee shop is just OK. Pool is great. All around pretty nice resort. "

"Online reviews are always interesting to read because the only people that leave reviews either absolutely loved their experience or they have a large complaint. For anyone thinking of the Finest in Playa Mujeres, I would say the following: the hotel is great for kids. It is spacious enough so it’s never crowded, plenty of things to do, and options to eat and drink. The restaurants are fine- fun variety in theory but in reality, the food is just fine. They are not flying in Tapas chefs from Spain or sushi chefs from Japan so you get pretty standard hotel food. That being said, the food at the buffet is great. And the variety is very enjoyable. The resort does not always run super smooth- many of the hot tubs were broken, some employees are more helpful than others, etc. - but in general it’s a fantastic place. It’s clean, well kept, and peaceful. The beach (at the end of December) was not over run with seaweed and on the days when the wind wasn’t blowing, the water was beautiful. Kids club was great, shows were fun, taco truck was a cool option. Top notch place. Expensive? Yes. But worth it. "

"Yes"

"Hi So I booked the resort privilege suite ocean view. I informed the resort that we old be there 12pm and if possible needed an early check in. That was not done. We were given a suite at 3:30pm. With a partial ocean view.disappointed honestly but the overall stay was made so comfortable by the staff and resort was so new and clean and beach was so clean an amazing that we really forgot about the check in hiccups. Alex our server in privilege restaurant was a 5 star guy who made every effort to please us. The best restaurant was the privilege one with excellent views and food breakfast lunch and dinner. A big disappointment was the French restaurant. The steakhouse and Japanese restaurant were really good too. It was our first time in Cancun and I am so glad that I chose Ocean Allure and even more glad that I chose their privilege room. "

"Yes, it was AWESOME "

"Very fun place, great food, very scenic, close to shopping and water attractions, staff is amazing and everyone goes out of their way to make your stay pleasurable. "

"Lovely"

"Wherever we went the staff were so attentive, pleasant, friendly, respectful, and always made sure our needs were taken care of."