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Reviews

4.8 / 5Exceptional
6,445 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Las Americas Cancun Mall
    26 min drive
  • Popular Location
    Market 28
    27 min drive
  • Popular Location
    Turtle Beach
    32 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    43 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Jr. Suite Spa or Pool View

    Room Amenities

    • Sleeps 3
    More details
  • Jr Ste Swim Up Spa or Pool View

    Room Amenities

    • Sleeps 2
    More details
  • Suite, Pool View

    Room Amenities

    • Sleeps 2
    More details
  • Excellence Club Junior Suite Ocean View Club Lounge - Premium level

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Excellence Club Two-story Rooftop Terrace Suite Club Lounge - Premium level

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Excellence Club Junior Swim UP Suite Pool view Club Lounge - Premium level

    Room Amenities

    • Sleeps 2
    More details
  • Excellence Club Junior Suite Pool View Club Lounge - Premium level

    Room Amenities

    • Sleeps 2
    More details
  • Terrace Suite With Plunge Pool

    Room Amenities

    • Sleeps 2
    More details

About this area

Playa Mujeres

Located in Playa Mujeres, Excellence Playa Mujeres - All Inclusive - Adults Only is next to a golf course and on a private beach. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mujeres Beach and Langosta Beach. Cancun Interactive Aquarium and Aquaworld are also worth visiting.

Popular Location

What's nearby

  • Las Americas Cancun Mall - 26 min drive
  • Market 28 - 27 min drive
  • Plaza Las Americas - 28 min drive
  • Langosta Beach - 31 min drive
  • Turtle Beach - 32 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • Where to eat
  • Toscana / Dress Code – Garden-view theme restaurant. Serves breakfast and lunch daily.
  • The Lobster House /DressC – Beachfront restaurant. Serves breakfast, lunch and dinner daily.
  • The Grill // Dress Code – Beachfront restaurant. Serves lunch and dinner daily.
  • Barcelona // Dress Code – Serves dinner daily.

About this property

Excellence Playa Mujeres - All Inclusive - Adults Only

Elegant adults-only property on the beach
Catch some rays on Excellence Playa Mujeres - All Inclusive - Adults Only's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants. All 450 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Furnished balconies or patios and separate sitting areas are standard, as are LED TVs with satellite channels.
Excellence Playa Mujeres - All Inclusive - Adults Only offers 450 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

Access to on-site clubs
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free valet parking

Food and drink

Free buffet breakfast available daily 7:00 AM–11:00 AM
All buffet and à la carte meals, snacks and beverages included
10 restaurants and 1 coffee shop/cafe
7 poolside bars, 11 bars/lounges, 1 beach bar and 1 swim-up bar
24-hour room service

Things to do

24-hour fitness centre
7 outdoor pools
Aerobics classes
Full-service spa
Kayaking
Outdoor tennis court
Sailing
Sauna
Scuba diving
Snorkelling
Hot tub
Tennis
Volleyball
Yoga classes

Family friendly

7 outdoor pools
Dry-cleaning service
Snack bar/deli

Conveniences

ATM/banking services
Lift
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Outdoors

BBQ grill(s)
Garden
Pool umbrellas
Private beachfront location
Rooftop terrace

Spa

15 treatment rooms
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hot springs/mineral springs
Hydrotherapy
Manicures and pedicures
Massage - on the beach
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Hot tub
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Premium bedding

Bathroom

Bathrobes
Eco-friendly toiletries
Hairdryer
Jetted bathtub
Separate bathtub and shower
Towels

Entertainment

55-inch LED TV
TV/satellite channels
premium channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Outdoor space

Furnished balcony or patio

More

Desk
Laptop-compatible safe
Phone
Recycling
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

American Express
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guest rooms.

Property is also known as

  • Excellence Playa Mujeres Adults All Inclusive
  • Excellence Adults All Inclusive
  • Excellence Playa Mujeres Adults
  • Excellence Adults
  • Excellence Adults All Inclusive All-inclusive property
  • Excellence Playa Mujeres Adults Only All Inclusive
  • Excellence Mujeres Adults Inc
4.8

Exceptional

5 - Excellent
5,403
4 - Good
775
3 - Okay
163
2 - Mediocre
57
1 - Poor
47
4.9
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.9
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The friendly attitude and helpfulness of every employee was outstanding. Have stayed at a few other all inclusive resorts in Mexico and this one stood out above all the rest.

Stayed 6 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 8 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was beautiful and steff great. Food is excellent and so many choices.

Stayed 8 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort had a Modern high quality and clean look and feel. Great variety of amenities and food options

Stayed 3 nights in Feb. 2020

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