Zona Hotelera Hotels, Cancun

"From the minute we got there every single person we encountered was friendly courteous knowledgeable I'm very helpful. Diego at the activity desk was the best! Emilio at the transportation check-in area was super helpful. The room was awesome, very spacious. We eight at all of the restaurants, Italian and Sunset Cafe were the best. We weren't real impressed with the buffet, even though they had a wide variety a lot of it was the same thing every day and unfortunately some of the food just didn't taste good. The candy shop was great 24-hour coffee shop was great. The gift store was very very expensive. Activities at the pool everyday were fun to watch. It seems to be in a very nice safe area. The beds were super super comfortable. We never saw any bugs except little Teensy tiny ants but when we pointed it out they went out and sprayed right away took care of that. There was never any garbage or anything left laying all around the pool area because they were constantly going around and picking up garbage. It was just overall a very very good experience and I would definitely recommend it. If you go, say hi to Diego for us."

"Room cleanliness"

"Property was great and staff were friendly and helpful"

"Unfortunately, my family has been enjoyed by many of new experiences in CANCÚN Very joyful this moment.SO NICE"

"This is the best resort I ever been to, the food was amazing, the staff was so nice helpful and friendly.100% recommended. It’s so beautiful, love love love this resort ❤️"

"The pool really beautyful and friendly staff save place to be and enjoy a vacation"

"Everything was great…from pools, amenities to food; buffet offered a lot of variety and the Asian restaurant was my fav. The snack bar also a fav especially the crepe station; staff were very friendly and provided great service. Housekeeping did an impeccable job. The resort is Very clean and lots of activities for everyone. Only thing is at night I could hear a lot of movement from the floors above me…sounded like ppl were working so made it hard to sleep,"

"Great place to stay!! More food and drinks than you can handle!"

"Incredibly relaxing. Great staff. Amazing views. The water is always perfect. The food was delicious. And the drinks were Flowing. Entertainment each night. Highly recommend !"