Zona Hotelera Hotels, Cancun

"This was the best stay in Mexico we have ever had! From the super friendly and accommodating hotel staff, the quick response times from the concierge, the fun activities, the amazing spa, to the abundance of food and drinks! We can't imagine going to any other hotel next year! Would give it 10 stars if I could!!! We felt completely pampered and at home here."

"Enjoyable pool, great drinks selection and amazing staffing!"

"The pool was clean but I see sand, may be need more clear up! Overall, I had a good time there!"

"Room was really good. The view from Balcony was amazing. Staff was friendly, had lots of food options to try, and their beach area was clean and nice."

"The hotel is nice and clean!"

"Just amazing."

"Everything was wonderful "

"10/10 would stay here again. Everything was so convenient and close by. We stayed at the tourquize adults only side and the room we had was spacious and clean. Towels were switched twice a day, amazing!! Fridge and snacks stocked every day but do you really need it when all the food and drinks were easily available? Spoiler: yes because those passion fruit gummies were so tasty and a cold cola at 2am was an experience I didn’t know I needed. Marie and Adrian were our butlers and they were helpful and professional. Marie especially helped us quite a bit with random things we needed and had perfect timing. Lorenzo’s was our favourite restaurant (the fig pizza!!) and the adult only pool was a nice relaxing touch away from the other pools with kids. Also the arrachera steak they had poolside was delicious. Loved the cafe they had, lots of different coffee options. They also have churro and taco carts around the resort. The only critique I have is the desserts in general were not great (except for the pistachio cannoli at Lorenzo’s) There were a bunch of activities but make sure you figure out which ones need reservations because we weren’t able to attend some. But the one we did attend was fun. The beach was pretty but it gets really busy and there aren’t a lot of beach chairs, so I suggest getting there early to claim a spot. Overall great stay. "

"The best hotel ever !"