Zona Hotelera Hotels, Cancun

"Room was gorgeous. Housekeeping was very attentive to detail and made sure to add those romantic touches. Food at the buffet was delicious all day every day! Cant say enough about this place!"

"Good place staff need get better pool area was good !!"

"Nice hotel rooms. Food is good for an all-inclusive. Staff is great. "

"Everything was so nice and clean "

"The room was cool the beach and pool was great but being treated as a guest wasn’t the best "

"Terrible all together don’t go "

"Great place! Going next December "

"Wonderful place!! Enjoyed every minute!!"

"I have never left a review, but felt compelled to write this one. This hotel was nice and facility itself was gorgeous, but I felt we were paying too much for not a ton on return. We often waited 1+ hour to be served food, only for the food to come out with a hair in it, had to wake up at 7am every day just to hope to get a pool spot (there were plenty of places, but at least half were ones that would require extra payment), and often had miscommunications with the staff that left us feeling like we were bothering people for things. The beach club is nice but is not at all attached to the property, it’s about a 10 min drive away and all beach chairs (that wouldn’t require extra payment) were taken by 10:30am. Restaurants require a reservation, but without one there’s no options for dinner other than room service, unless the restaurant happens to be able to squeeze you in. Buffet is open for breakfast and lunch but is pretty limited. Vantage club access was nice. Overall, beautiful property, probably some of the better food we’ve had in taste, but I will not be coming back. I prefer all inclusives where I don’t have to feel so stressed about coordinating each part of our day. "