Excellence Resorts in Cancun from NZ$1,116

"Staff was amazing"

"Absolutely amazing"

"Very nice staff"

"Friendly staff, always something to do and something going on, the restaurants were great. The buffet got a little repetitive after a few days, but that's typical with any buffet. The resort was very clean, you always saw someone cleaning something. Definitely would return!"

"All the employees are outstanding, from Beatriz who helped me in so many ways, Maria who scheduled our tee times, which was wonderful. Lydia who scheduled our MOMO reservation. The Chef Jeff who had our fresh fish that we caught in the morning, cooked delish that evening. We had a swim up room, which was wonderful, no guests saving lounges, easy access to pool. To all the staff who brought us a bday cake for my husband, meat trays and champagne. I want to mention the operators who answer all our calls, patiently, and the many golf carts who picked us up numerous times, took us to dinner, brought us to golf on time. They were so pleasant. The restaurant staff who worked so hard making our stay at breakfast, lunch and dinner so memorable. The greeters placing us by the window. And I do not understand any complaints on the food. OMG the buffet had everything, and so much flavor and diversity. We ate at the Japan rest, the chef was so entertaining, and the food delish. We also ate at the Brazilian at the nuzic,the fresh salad, and we tasted all the favorable meats, so much fun. We played 5 rounds of golf. Our credits paid for two rounds of golf for two of us. We played two twilight. We had over a 1200 resort credits. We also brought our own clubs and balls. They wont let me site the price we paid for taxes and fees. The greens are in great shape. Beautiful room. I've been to Cancun 6xs this is our 1st here."

"Had a great time "

"Clean, safe and good service "

"Our first time in Riu Palace Peninsula and we had fun! The white party was awesome! Wished we could have stayed for the weekend for the pink and neon party! The hotel is very clean and smells lovely. Beautiful view from the room, beautiful white sand beach with clear warm water. There are always attendants to clean the floor and it’s sparkling clean. You will never see wet floors from guests who just came from the pool or the beach because they constantly clean the area and elevators. The staff were all very friendly and attentive. 7 restaurants to dine and food is ok, pastries need improvement but overall I will still give 5 stars. Thanks Riu for making our awesome and fun 5 day-getaway! "

"The entire staff at this property were extremely helpful, polite and friendly. Check-in process was a bit slow, but the staff was helpful throughout. The lobby bar seemed to be a bit understaffed for the amount of guests at the hotel, but no real qualms there since there are plenty of bars around the property. I wish they had bottled water in the rooms, but you can request them via room service. The food and drinks were great, but it could be tricky to get reservations, so book in advance! They had several pools, including one for the kiddos, with fun activities for people of all ages throughout the day and night. Overall great experience and would come back again with my family!"