Riu Palace Costa Mujeres - All Inclusive

4.0 star property
Stylish property on the shore with 5 outdoor swimming pools
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Riu Palace Costa Mujeres - All Inclusive

Exercise/lap pool
Aerial view
Minibar, in-room safe, laptop workspace, blackout curtains
6 restaurants, dinner served, international cuisine
Minibar, in-room safe, laptop workspace, blackout curtains
Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pool
  • Spa
  • Breakfast included
  • Parking includedParking includedParking included
  • GymGymGym
The price is NZ$614
Price available on 13/5/2024

Check out the area

Map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400
  • Popular LocationPlaya Mujeres Golf Club9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive
  • Popular LocationTerminal Marítima Isla Mujeres88 min drive
  • Popular LocationNorth Beach97 min drive
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Room options

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Large, C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • 50 sq m
  • Sleeps 5
  • 2 Double Beds

Junior Suite (Large, B2C-CA)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swin-up, B2C-US)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 50 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, Oceanfront (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (B2C-CA)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Grande, L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Grande, M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, Oceanfront (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
Separate bath and shower
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
Separate bath and shower
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Swim-Up, L)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, M)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, U)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (E)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Sea View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-up, B2C CAN)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Costa Mujeres

Located in Costa Mujeres, Riu Palace Costa Mujeres - All Inclusive is on the beach. Cancun Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Turtle Beach. Travelling with kids? Consider Garrafon Natural Reef Park, or check out an event or a game at Beto Avila Baseball Stadium.

What's nearby

  • Playa Mujeres Golf Club - 9 min drive
  • Mujeres Beach - 11 min drive
  • Terminal Marítima Isla Mujeres - 88 min drive
  • Dolphin Discovery - 94 min drive
  • North Beach - 97 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • Spaces Restaurant - 9 min walk
  • Isla Blanca - 7 min drive
  • La Cocina - 19 min walk
  • Guy's Burger Joint - 16 min walk
  • So Cal Gourmet Food Emporium - 19 min walk

About this property

Riu Palace Costa Mujeres - All Inclusive

Upscale all-inclusive property by the ocean
A free breakfast buffet, free water park access and 2 swim-up bars are just a few of the amenities provided at Riu Palace Costa Mujeres - All Inclusive. With a white sand beach, sunloungers and scuba diving, this property is the perfect place to soak up some sun. Indulge in a massage, a manicure/pedicure and a facial at Renova, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature international cuisine and more. Fitness classes are offered at the 24-hour health club; other things to do include snorkelling, waterskiing and kayaking. Free in-room WiFi is available to all guests, along with 2 poolside bars and a corner/local shop.
You'll also find perks such as:
  • 5 outdoor pools with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Limo/town car service, express check-out and express check-in
  • Babysitting (surcharge), a vending machine and evening entertainment
  • Guest reviews speak well of the family-friendly amenities, bar and beach locale
Room features
All 670 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and separate baths/showers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Japan
  • Krystal
  • Roma
  • Spaces
  • Zarape

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Boat tours
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Building
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 31.12 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
Riu Palace Costa Mujeres All Inclusive
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres - All Inclusive Costa Mujeres
Riu Palace Costa Mujeres - All Inclusive All-inclusive property

Frequently asked questions

Does Riu Palace Costa Mujeres - All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

How much does it cost to stay at Riu Palace Costa Mujeres - All Inclusive?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Riu Palace Costa Mujeres - All Inclusive on 13 May 2024 start from NZ$608.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Riu Palace Costa Mujeres - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Costa Mujeres - All Inclusive?

Self-parking is free at this property.

What time is check-in at Riu Palace Costa Mujeres - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Riu Palace Costa Mujeres - All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Riu Palace Costa Mujeres - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, aerobics classes and more.

Where is Riu Palace Costa Mujeres - All Inclusive located?

Nestled on the beach, this Costa Mujeres property is within 6 mi (10 km) of Playa Mujeres Golf Club, Mujeres Beach and Punta Sam Beach. Ultramar Ferry Puerto Juárez and El Niño Beach are also within 9 miles (15 km).

Riu Palace Costa Mujeres - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 961 out of 1568 reviews" "
Rating 8 - Good. 317 out of 1568 reviews" "
Rating 6 - Okay. 163 out of 1568 reviews" "
Rating 4 - Poor. 61 out of 1568 reviews" "
Rating 2 - Terrible. 66 out of 1568 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family loved it, the service is amazing! The food is delicious! Everything was good! I definitely recommend!
Stayed 10 nights in Apr 2024

10/10 Excellent

Anthony DeJesus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is super clean, the staff is extra friendly, the restaurants all have delicious meals. The buffet has a hundred different food options for everyone's liking. At night they have fun shows and music acts for entertainment. The beach is clean and beautiful. The drinks keep coming. They also have fun activities everyday for kids. The rooms are big and have daily room service. Definitely coming back. Great job RIU!
Stayed 4 nights in May 2024

10/10 Excellent

Veselinka

Liked: Cleanliness, amenities, property conditions & facilities
Five stars
Stayed 7 nights in Apr 2024

6/10 Okay

hamayun

Travelled with partner
Liked: Amenities, property conditions & facilities
Rui à Nice hôtel and resort but restaurant and food was not good at all only the buffet. Other restaurants at to much cuts on menu .
Stayed 6 nights in Apr 2024

10/10 Excellent

Raisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food
Stayed 6 nights in Apr 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean resort, friendly staff and great food. Overall great experience.
Stayed 7 nights in Apr 2024

6/10 Okay

Galina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Like the service
Stayed 7 nights in Apr 2024

6/10 Okay

Sarah

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed at a few all inclusive in Mexico now and for the price this one was pretty nice. The service from staff felt more forced and less friendly, they ignored you when they could and didn’t seem to genuinely care about you most of the time. 3/4 of the travelers in our group came home sick, one ended up in the ER. Sickness lasted about a week. I worry about the precautions they’re taking with the water to clean the foods, dishes, etc. Maybe be careful to only eat cooked foods or use your own cups? Not sure what exactly we all ate that made us sick. We never drank the faucet water in the rooms or anywhere of course as it’s noted as non-potable. Overall the beach is lovely and the pools are nice but a bit crowded. Rooms are ok, small and beds were awfully hard, scratchy sheets, lumpy pillows. We personally won’t stay at this chain again but if you had kids it could be an affordable option.
Stayed 4 nights in Apr 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property but not sure if I’ll be returning to the costa mujeres area at all. There is always visible human feces floating in the ocean and on the beach. I was at majestic elegance twice last summer and fall and experienced the same thing.
Stayed 3 nights in Apr 2024