Mexico and Central America Romantic Holidays

The property is beautiful and in excellent shape. Customer service is outstanding from every staff member at the hotel. It's a very family oriented hotel and is pretty quiet and calm. There are several restaurants, snack bars, and cafes that offer a variety of dining options that are very good quality. The area where the hotel is located is in the hotel beach zone that is very safe and walkable. Not that you'd need it but there are a couple of grocery superstores nearby for any necessary items.

Will absolutely be back! They made such amazing accommodations for me (I am gluten free) and the food was amazing. Very well kept resort, and the staff was unbelievably kind. Would absolutely recommend!

So I went here for a solo birthday trip. 1st when they took me into check in I didn’t know I was part of the preferred group. When the rep Victor was explaining this he made it sound like I wasn’t. He asked anything special. I said Yes it’s my birthday. My door was never decorated, no bottle of champagne or anything. Also I heard from another traveler they did birthday photo shoots which I wasn’t told about and didn’t have enough time to try to figure it out. I’m still annoyed about that because there are things I missed that I should had experienced.