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Hilton Garden Inn San Jose Airport City Mall

3.5 star property
Pet-friendly hotel connected to a shopping centre in Alajuela with free parking
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hilton Garden Inn San Jose Airport City Mall

Outdoor pool, pool umbrellas, pool loungers
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Restaurant
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • GymGymGym
The price is NZ$233
includes taxes & fees
20 May - 21 May

Check out the area

Map
Francisco J. Orlich Road, Alajuela, Alajuela
  • Popular LocationCity Mall1 min walk
  • Popular LocationJuan Santamaría Park16 min walk
  • Popular LocationOjo de Agua Spa Park7 min drive
  • AirportSan José (SJO-Juan Santamaría Intl.)9 min drive
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Room options

Room, 1 King Bed, Accessible, View (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mountain View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mountain View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 32 sq m
  • Sleeps 2

About the area

Alajuela

Located in Alajuela, Hilton Garden Inn San Jose Airport City Mall is connected to a shopping centre. Juan Santamaria Historical Museum and Museum of Costa Rican Art are cultural highlights, and some of the area's activities can be experienced at Cariari Golf Course and Cariari Bowling Center. Looking to enjoy an event or a game while in town? See what's happening at National Stadium of Costa Rica or Estadio Alejandro Morera Soto.
Visit our Alajuela travel guideOpens in a new window

What's nearby

  • City Mall - 1 min walk
  • Juan Santamaría Park - 16 min walk
  • Central Market Alajuela - 4 min drive
  • Ojo de Agua Spa Park - 7 min drive
  • Plaza Real Cariari - 9 min drive

Getting around

  • San Jose Cemetery Station - 20 min drive
  • San José (SJO-Juan Santamaría Intl.) - 10 min drive

Restaurants

  • Spoon - 2 min walk
  • Tacontento - 11 min walk
  • Los Pira - 2 min walk
  • Buffalo Wings - 8 min walk
  • Burger King - 3 min walk

About this property

Hilton Garden Inn San Jose Airport City Mall

Hotel connected to a shopping centre
You can look forward to a free return airport shuttle, a poolside bar and a corner/local shop at Hilton Garden Inn San Jose Airport City Mall. Free WiFi in public areas is available to all guests, along with a shopping centre on-site and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and wedding services
  • A TV in reception, luggage storage and a 24-hour front desk
Room features
All 149 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as desk chairs and air conditioning.
Other amenities include:
  • Showers and hairdryers
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (2,054 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 2023
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
2 total (up to 77 lb per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 to 25 for adults and from USD 10 to 15 for children
  • Pet deposit: USD 50.00 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and PayPal
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 99286738

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Jose City Mall Alajuela
Hilton Garden INN SJO Airport City Mall
Hilton Garden Inn San Jose Airport City Mall Hotel
Hilton Garden Inn San Jose Airport City Mall ALAJUELA
Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA

Frequently asked questions

Does Hilton Garden Inn San Jose Airport City Mall have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Garden Inn San Jose Airport City Mall?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn San Jose Airport City Mall on 20 May 2024 start from NZ$233.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn San Jose Airport City Mall pet-friendly?

Yes, Hilton Garden Inn San Jose Airport City Mall allows pets (limit 2 total) with a maximum weight of up to 77 lb per pet. There's a deposit of USD 50.00 per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn San Jose Airport City Mall?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn San Jose Airport City Mall?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Garden Inn San Jose Airport City Mall?

Checkout is at noon.

Does Hilton Garden Inn San Jose Airport City Mall provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 6:00 AM to 10:00 PM on request.

Where is Hilton Garden Inn San Jose Airport City Mall located?

Situated near the airport, this hotel is within 1 mile (2 km) of City Mall, Juan Santamaría Park and Alajuela Cathedral. Central Market Alajuela and Plaza Real Alajuela are also within 1 mile (2 km).

Hilton Garden Inn San Jose Airport City Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 285 out of 433 reviews" "
Rating 8 - Good. 63 out of 433 reviews" "
Rating 6 - Okay. 39 out of 433 reviews" "
Rating 4 - Poor. 22 out of 433 reviews" "
Rating 2 - Terrible. 24 out of 433 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and very close to the airport
Stayed 1 night in May 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working at this hotel were super friendly and helpful throughout my 2 week stay. Excellent Customer service and welcoming environment. I especially enjoyed the following staff members who always were there when I needed anything and were so kind and went out of their way to make me feel safe and at home. Karen and Estela from the cleaning staff was very helpful and left everything clean. Isabel, Kenyell, Tamara, and Melissa from the kitchen staff were always attentive and helpful. Always made sure we had what we needed. Jessica and Eva from the bar always made me feel like i was drinking with a friend and always helped make my mother very fresh and tasteful virgin drinks with friut because they knew she was on meds. Jessica especially makes the best chiliguaro and guaro sours. Mario from pool maintenance always made sure to clean out the bugs because he knew i was scared even if it was a mosquito lol and he always made sure the pool was warm so i can enjoy my long stay there. He was very attentive. Karla from security is such an amazing soul her happy personality made me feel safe and at home. Lastly, Anthony who oversaw everything really was also so helpful in whatever i needed with such a positive attitude. I will definitely be staying there again.
Stayed 15 nights in Apr 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel close to the airport. Unlike many airport hotels, it is sparkling clean, the staff is very professional, and the ambience is very pleasant--this is a place that punches above its weight! Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Addaryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great area
Stayed 1 night in May 2024

4/10 Poor

Sasha

Liked: Cleanliness
The hotel is new and clean. Unfortunately, you can hear the TV or people talking adjoining rooms even if they aren’t talking loudly, which can make it hard to sleep. And the food really wasn’t very good. Bummer.
Stayed 1 night in May 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Booked because of proximity to airport. Free shuttle. New hotel, but construction and noise.
Stayed 1 night in May 2024

4/10 Poor

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in
Stayed 1 night in May 2024

6/10 Okay

MELODY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is right in front of hotel. However I think they are hosting an event by Abbott and we originally booked a queen room but got two double bed instead. Unfortunately they’re not able to change it because the queen and king bed are oversold. It’s understandable.
Stayed 1 night in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024