Palladium in Playa del Carmen

"Let’s starts with Sebastian, best bartender around. Carried a conversation with us for two days straight about Playa. Served up awesome cocktails and by far the best asset to this resort. Find him to be your bartender. Rooms were very nice beds comfy. If you have the standard room, you want to be in room 410-422 for a surprise! Wish Off the Hook was open to try but next time! Food was fantastic for what we had time for.. Mexican restaurant was decent but make sure you get to the Italian restaurant, Wow was our food amazing there! Pool was nice, but the food hideout is at the beach bar! Check it out! "

"Buenisimo ! "

"I like the kitchen and the fact it had a mini supermarket "

"My husband and I enjoyed our time as we were only there to relax. We got the swim out room which was great bc we were able to relax in the pool at all times. The staff kept the property spic and span. The drinks were ok. They provided personal bottles in our room which were very strong. The buffet was ok. It’s Really what you make of it but the restaurants are great. I loved the Rodeo grill. The only thing is I wished they provided more information about amenities upon arrival versus me having to dial 0 every time I had a question. Nevertheless they answered quickly each time. "

"I appreciated the friendliness of the staff, the nature like feel and clean environment."

"Excelente atención, la comida deliciosa. Volvería otra vez 💛"

"Resort was excellent for family. Plenty food options and plenty of space at pool areas. Would just recommend having more shaded areas. "

"Top notch customer service by all hotel staff. Foam party was a blast but wish the RIU party isn't just on Fridays and should be at least 3 times during the whole weekend."

"I loved the swim out pool in the family club rooms. I like that the resort provides beach toys. I also love the frequent shuttle service and how convenient things are overall. I am sad that the beach was not able to be used and that the resort has nothing on the website to give updates about Sargassum. I also didn't like that the sail boats are only free if you sail them yourself. "