Book North America Hotels

The renovated rooms are very simple but clean and a vast improvement on the old Pennsylvania.

The location is excellent and the staff were very friendly and helpful.

It was a nice and clean room. They activate the fire alarm at 2am and everyone was confusing about what's happening. I tried to use the room phone but it didn't work. I can't check in prior 4pm. They were very strict about it.

Did not like check in. There was only one person at the desk for regular check ins. For the Hilton Honors line there were four people at the desk. Not balanced well so I stood in line for approx. 25 minutes just to get to desk and check in.

I love is convenient location all is close, the hotel is clean the staff nice

We have stayed at this hotel before and we liked it so much we returned. Simple

The front desk staff needs to communicate to customers the benefits. We ended up buying bus transportation for 2 days and it was included in our hotel package.

The location was ideal. The employees all seemed extremely helpful and friendly. The room was lovely. I especially loved the low bathtub for its ease to climb in and out of. The towels were very luxurious, and the beds were extremely comfortable. My only complaint? I would have liked a refrigerator ...

Loved it- The customer service was outstanding! I will definitely go to the same hotel again.

Nice staff, easy check in and out. No cable. Room clean, nice bathroom.

We loved the New Yorker! The staff and customer service was amazing here! Our check in was very quick and easy. We were upgraded to a room with two double beds and a great view without even requesting it. Walking distance to time square, and so many other attractions. 24hr diner in the hotel was ...

Friendly, competent, and efficient staff. Nice gym. Great neighborhood with many places to eat nearby and also near the Theatre District. Comfortable beds and rooms.