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Staff were friendly. The food choices in the hotel weren’t great though. Expected better tasting food.

Location, lobby, spacious rooms. Would return there. Clean room and bathroom.

Loved the view the soundproof room and cleanliness and great staff

Staff were accommodating with my disabilities and helped when I was in pain.

Bed was very comfortable. Pillows luxurious, but coffee machine was broken in my room and Lobby bar was closed even though checkin gave me a coupon for a free sampler at 5pm.

clean, efficient. There is however a need for a small area where guests could read and just relax in a quiet way

Views were beautiful. The staff was courtious. I think they should have a continental breakfast for guest. Robes to purchase or rent would be nice too, to use the hot tub facilities in winter.

Location in regards to the conference I was attending was great. My room seemed a little dated, shower/bathroom could use a facelift

There aren't enough compliments in the english language to describe the property, the view, the service, the amenities, and the ambience of a visit to the Embassy suites, Niagara Falls, Ontario. Off-season is just as fabulous as in-season. The only, only, only issue is the price of hotel valet parking. ...

We really liked the big room and the joining rooms..check in was very smooth and rooms are clean

The view from the room. Comfortable bed. Love the jacuzzi

Just felt good. I slept good and no noise. Lots to see.