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Hilton Niagara Falls/Fallsview Hotel & Suites

Photo gallery for Hilton Niagara Falls/Fallsview Hotel & Suites

Featured image
32-inch LCD TV with cable/satellite TV channels, pay-per-view films
Room Amenity
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
View from Room

Overview of Hilton Niagara Falls/Fallsview Hotel & Suites

Hilton Niagara Falls/Fallsview Hotel & Suites

4 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
6361 Fallsview Blvd, Niagara Falls, ON, L2G3V9

Explore the area

  • Popular LocationFallsview Casino1 min walk
  • Popular LocationSkylon Tower8 min walk
  • Popular LocationClifton Hill17 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)38 min drive

Choose dates to view prices

About this area

Niagara Falls

In the city centre and near theme parks, Hilton Niagara Falls/Fallsview Hotel & Suites is in an area with good shopping. Skylon Tower and Rainbow Bridge are notable landmarks, and travellers looking to shop may want to visit Clifton Hill and Fashion Outlets of Niagara Falls. Don't miss out on a visit to Fallsview Indoor Waterpark. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Fallsview Casino - 1 min walk
  • Skylon Tower - 8 min walk
  • Queen Victoria Park - 9 min walk
  • Clifton Hill - 17 min walk
  • Horseshoe Falls - 3 min drive

Restaurants

  • Il Gelato di Carlotta - 2 min walk
  • CopaCabana Brazilian Steak House - 4 min walk
  • Terrapin Grille Niagara Falls Restaurant - 6 min walk
  • Zappi's Pizza and Pasta - 7 min walk
  • Zappi's Pizza and Pasta - 7 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 38 min drive

About this property

Hilton Niagara Falls/Fallsview Hotel & Suites

Eco-friendly Niagara Falls hotel in Fallsview, walk to Fallsview Casino
4 restaurants, a casino and 2 bars/lounges are available at this smoke-free hotel. Other amenities include a 24-hour business centre, WiFi in public areas and a business centre. All 1059 rooms provide conveniences such as fridges and coffee makers, plus WiFi and MP3 docking stations. Guests will also find wired Internet, LCD TVs and room service.
Hilton Niagara Falls/Fallsview Hotel & Suites offers 1059 forms of air-conditioned accommodation with MP3 docking stations and a safe. 32-inch LCD televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 8.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (CAD 8.95)

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (CAD 55 per night; includes in/out privileges)
  • Electric car charging station on site
  • Off-site parking within 1148 ft (CAD 35 per night)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 15-20 per person
  • 4 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • Concerts/live shows
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • 130 casino gaming tables
  • 3000 casino slot machines
  • 2 casino VIP rooms
  • Casino (200000 square feet of space)
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Mobile key entry
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 20.0 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 15 and CAD 20 per person (approximately)
  • Fee for in-room wireless Internet: CAD 8.95 (rates may vary)
  • Fee for in-room wired Internet: CAD 8.95 (rates may vary)
  • Fee for wireless Internet in public areas: CAD 8.95 (rates may vary)
  • Covered self-parking fee: CAD 55 per night (in/out privileges)
  • Nearby parking fee: CAD 35 per night (1148 ft away)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Hotel Falls/Fallsview
Hilton Hotel Niagara Falls/Fallsview
Hotel Hilton Niagara Falls/Fallsview
Niagara Falls/Fallsview Hilton
Hilton Falls/Fallsview
Hilton Niagara Falls/Fallsview Hotel
Hilton Falls/Fallsview Hotel
Hilton Niagara Falls/Fallsview
Niagara Falls Hilton
Hilton Fallsview Hotel Niagara Falls
Hilton Niagara Falls
Niagra Falls Hilton
Hilton Fallsview Niagara Falls
Hilton Hotel Niagara Falls
Hilton Hotel Suites Niagara Falls/Fallsview
Hilton Niagara Falls/Fallsview Hotel & Suites Hotel
Hilton Niagara Falls/Fallsview Hotel & Suites Niagara Falls

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 3164 out of 9197 reviews
5 - Excellent 34%
Rating 4 - Good. 2556 out of 9197 reviews
4 - Good 28%
Rating 3 - Okay. 1505 out of 9197 reviews
3 - Okay 16%
Rating 2 - Poor. 1118 out of 9197 reviews
2 - Poor 12%
Rating 1 - Terrible. 854 out of 9197 reviews
1 - Terrible 9%

3.9/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Disliked: Cleanliness
Upon arrival was given offsite parking rate for onsite. Nice staff at parking. Nice clean and modern lobby areas. Was able to check in early which was great. Was told was switched to a suite. ( told basically it had a couch difference from what I booked). Room was big and view of falls and area was great. Room was dirty and worn. Couch stained and crusty spots. Coffee table legs finish was worn off and full of dust. Room phone was dirty! Carpet worn and separated from threshold. Exhaust fans in bathroom caked in dust. Mould at top or shower entrance. I'm sure there is more I have forgotten. Whirlpool tub was nice. Dirty and worn room did not match public areas of hotel. Then I find they charged $253 to my credit card. I already paid before arrival. Called front desk. They said it would be reomved, could take a few days to show. Tried to watch news early morning, guide or service menu would not work. Called front desk. Twice. I'm sure I woke the man up. It was early. He sounded sleepy.They sent maintenance up he pused channel up and antenna channels came on. Thanked him and apologized for the trouble. Disappointed in cleanliness and worn furniture. Staff was nice.
Stayed 1 night in Nov 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the water falls view. The parking was very far. overall it was a nice stay
Stayed 1 night in Nov 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service
The views are great. I didn't like that the "King" sized bed was smaller than normal and I was told it was a European King. There was an insect in our room service breakfast dish. The bed room door didn't close properly in 3756 and it made a loud noise when opening it because the door doesn't fit well into the frame. The hot water in the bathroom sink doesn't work well. It is very hot and stays hot even if you move the faucet to cold. You have to turn it off and then start on the cold side and move it over left to the middle to get the desired temperature. You cannot start in the middle and move the faucet to the right towards the cold to get the desired temperature, it stays very hot if you do it that way. The coffee maker was handy but it leaked when making only one cup. It was ok when making two cups. The hotel restaurant, Corso Italian, food was terrible. The potatoes and carrots were undercooked in the Seafood Medley dish and the margherita pizza was not very good. The gnocchi was good however.
Stayed 2 nights in Nov 2021

4/5 Good

Travelled with family and small children
Liked: Staff & service, amenities
Great stay overall at Hilton Niagara Falls. The hotel room itself was very outdated/aesthetically displeasing and needs some renovations. However the view of the falls was beautiful with the large Windows and the beds were comfortables. Also the customer service from the staff was excellent.
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great customer service skills
Stayed 2 nights in Nov 2021