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"The parking is terrible for larger vehicles. The AC in the room I stayed in was very loud. It was supposed to be a smoke free hotel, but there were multiple people smoking in their rooms, halls, and elevator and there was nothing done about it."

"Loved the hotel staff and property but I think some of the rooms need to be updated. "

"Great location!"

"Ceiling had lots of past water damage. Lock on room door was broke. They came and fixed it. Had to ask for the shampoo dispenser to be refilled. They did. Pool was outdated, full of leaves. It was early in the season for the pool. "

"We stayed 3 nights which was pleasant & comfortable. Hotel was clean with kid friendly pools. Breakfast was excellent & the afternoon drinks/snacks was enjoyable as well. Our dog seemed comfortable & happy to have a short walk near by the creek. Location was great. Quiet & walkable to down town . Free red trolley stop was nearby. We took trolley to Anakeesta & Ripley’s aquarium. Mynatt park was walkable where our dog and kid had a fun in the creek . "

"No it wasn't set up for cooking in the room There was a restaurant on site , i would not recommend eating there , it was a terrible experience. My granddaughter ordered chicken strips and fries , the chicken was dripping grease , she did not eat them. My salad i order it with little to no cheese it was loaded like they put extra, i didn't eat it. And nev a drink refill. But they were on the ball ab bring the check."

"Perfect place to stay and walk the town. Parking was easy and the room was comfortable. Don’t hesitate to stay here."

"Clean rooms, nice view, very close to smokies entrance, good food. "

"Heads up: the drive up is terrifying. Very narrow road, lots of switchbacks. No railings. The condo was a little run down. Carpet was stained. The door didn't stay closed very well and the doorknob to the balcony was nearly falling off. But the beds were comfy and everything else was nice. "