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Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

Hotel Class
5 out of 5

Information

Reviews

4.6 / 5Exceptional
5,635 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Cancun Interactive Aquarium
    2 min walk
  • Popular Location
    La Isla Shopping Mall
    5 min walk
  • Popular Location
    Aquaworld
    3 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    19 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Premium Room, 2 Double Beds, Non Smoking, Oceanfront

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Suite (Viento)

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Suite (Tierra)

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Suite (Honey Moon)

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Premium Room, 1 King Bed, Non Smoking, Oceanfront

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details

About this area

Cancun

Located on the beach, Live Aqua Beach Resort Cancún - All Inclusive - Adults Only is in Cancun's Zona Hotelera neighbourhood, an area with good shopping. The area's natural beauty can be seen at Forum Beach and Caracol Beach, while Cancun Interactive Aquarium and Aquaworld are popular area attractions. Delphinus Dreams and Ventura Park Cancun are not to be missed. Our guests appreciate the hotel's quiet location.

Visit our Cancun travel guide

What's nearby

  • Popular Location
    Cancun Interactive Aquarium - 2 min walk
  • Popular Location
    La Isla Shopping Mall - 5 min walk
  • Popular Location
    Aquaworld - 3 min drive
  • Popular Location
    Forum Beach - 4 min drive
  • Popular Location
    Cancun Convention Center - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • Where to eat
  • SIE7E – Pool-view buffet restaurant. Serves breakfast, lunch and dinner.
  • AZUR – Ocean-view fine-dining restaurant offering Mediterranean cuisine. Serves lunch and dinner.
  • MB – Fine-dining restaurant. Serves dinner.
  • INLAAKECH LOBSTER & GRILL – Restaurant offering seafood. Reservations required.

About this property

Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

Elegant adults-only hotel on the beach
Catch some rays at the beach or spend the day relaxing at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. All 371 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as Egyptian cotton sheets and down comforters. Complimentary wireless Internet access and balconies are standard, as are Smart TVs with satellite channels.
Live Aqua Beach Resort Cancún - All Inclusive - Adults Only offers 371 forms of air-conditioned accommodation with iPod docking stations and DVD players. Rooms open to balconies. Beds feature Egyptian cotton sheets, down comforters and premium bedding. Smart televisions come with premium satellite channels and video game consoles. Coffee/tea makers and minibars are provided. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Land activities
Fitness facilities
Entertainment
On-site entertainment and activities

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 25.35 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    On-site parties or group events are strictly prohibited.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Guests under 18 years old are not permitted at this adults-only property.

Property is also known as

  • Live Aqua Cancun Adults All Inclusive
  • Live Aqua Adults All Inclusive
  • Live Aqua Cancun Adults
  • Live Aqua Adults
  • Live Aqua Cancun Adults All Inclusive Hotel
  • Live Aqua Adults All Inclusive Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • Free breakfast available daily
  • All buffet and à la carte meals, snacks and beverages included
  • 8 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 7 outdoor pools
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Dry-cleaning service
  • DVD player
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV/satellite channels
  • DVD player
  • flat-screen TV
  • iPod dock
  • premium channels
  • video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby activities

Activities

  • Bike hire
  • Golf

Where to eat

  • SIE7E – Pool-view buffet restaurant. Serves breakfast, lunch and dinner.
  • AZUR – Ocean-view fine-dining restaurant offering Mediterranean cuisine. Serves lunch and dinner.
  • MB – Fine-dining restaurant. Serves dinner.
  • INLAAKECH LOBSTER & GRILL – Restaurant offering seafood. Reservations required.
  • Varenna – Bistro with a bar offering Italian cuisine. Serves lunch and dinner.
4.6

Exceptional

5 - Excellent
4,157
4 - Good
1,069
3 - Okay
250
2 - Mediocre
97
1 - Poor
62
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La atención del personal, la comida es riquísima,, muy limpio el hotel, sobre todo de algunas personas en especial, Gaby la chef en el restaurante azul y de Mauricio el mesero y de Paulina y de Adriana en el bar. Recomiendo mucho este hotel.

Stayed 5 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The bad: Expect check in to be a sales process to get you to sign up for vacation packages at their family of properties. It was far too pushy and took way to long for us since we were ready to check in to paradise and begin our vacation and "no thank you" didn't seem to resonate. We crashed around 9pm the first night as we were exhausted and around 10pm our room was filled with loud music and singing from the crowds. Our room happened to be above the bar and a live band was on. I called down to the desk and they said it ends in an hour. It was actually 2 hours until it was quiet. Our shower only had cold water as well. Expedia emailed the following morning to ask how check in was. I was honest and reported the issues above. The good: Instantly after submitting my ratings and comments to Expedia I received a message from Live Aqua in the Expedia app. They were incresibly apologetic and said a new room, on the other side of the resort, would be available in 2 hours and they would assist in the move. Like clockwork the room was ready, Alfredo moved us, the new room was silent and it had hot water in the shower. The resort is up to date, clean and beautiful! The staff is incredibly friendly, accommodating, patient with my broken Spanish and most speak perfect English. We became close with Kenny, and his incredible drinks, at the AKA bar, Wendy with her Spanish coffee station and conversations and Pedro, at the pool, with his amazing service. 5 Stars to Live Aqua!

Stayed 5 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel and staff were amazing as always! Staff accommodated all of our requests and made my wife's birthday trip incredibly enjoyable!!!

Stayed 6 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our room was near the AC units so it was very loud. Also we feel like the resort lacked daily activities near the pool and even during the evenings.

Stayed 7 nights in Nov. 2019

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