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Oasis Palm - All Inclusive

4.0 star property
Family-friendly beachfront location with outdoor pool

Choose dates to view prices

Close to Langosta Beach and Playa Tortugas, Oasis Palm - All Inclusive provides a free breakfast buffet, a terrace and a playground. This property is a great place to bask in the sun with a beachfront location and kayaking. Indulge in aromatherapy, a manicure/pedicure and a facial at Sensoria Spa, the on-site spa. Be sure to enjoy a meal at Sisal Buffet, the on-site buffet restaurant. Fitness classes are offered at the gym; other things to do include volleyball. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a hair salon and an arcade/games room.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite

  • Sleeps 4

Standard Room

  • Sleeps 4

Superior Room

  • Sleeps 4

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The price is NZ$577
includes taxes & fees
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About the area

Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Jardín del Arte - 1 min walk - 0.1 km
  • Escénica Tower - 3 min walk - 0.3 km
  • Langosta Beach - 8 min walk - 0.7 km
  • Playa Tortugas - 11 min walk - 1.0 km
  • Tortuga Beach - 3 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬1 min walk
  • ‪Wink Lobby Bar - ‬6 min walk
  • ‪The White Box Gastrobar - ‬2 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪La Trattoria - ‬4 min walk

About this property

Oasis Palm - All Inclusive

Upscale all-inclusive property near Langosta Beach
Close to Playa Tortugas, Oasis Palm - All Inclusive provides a free breakfast buffet, a terrace and a playground. With amenities such as a beachfront location and kayaking, this property is the perfect place to soak up the sun. Indulge in aromatherapy, a manicure/pedicure and a facial at Sensoria Spa, the on-site spa. Be sure to enjoy a meal at Sisal Buffet, the on-site buffet restaurant. Fitness classes are offered at the gym; other things to do include volleyball. In addition to a hair salon and an arcade/games room, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Express check-out, babysitting (surcharge) and a porter/bellboy
  • Massage treatment rooms, ATM/banking services and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 214 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and phones

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All à la carte meals, snacks and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Entertainment

On-site entertainment and activities
Access to off-site nightclubs
On-site live performances
Theme parties

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Grand Oasis Palm - All Inclusive
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  • Breakfast included
  • All-inclusive
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dos Lunas
  • La Bamba
  • Los Agaves
  • Piratas del Caribe(niños)
  • Sisal Buffet

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 30 per stay for guests aged under 26 years old
  • A tax is imposed by the city: USD 4.58 per accommodation, per night
  • Resort fee: USD 8 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive
Oasis Palm Inclusive Inclusive
Oasis Palm - All Inclusive Cancun
Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Oasis Palm - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Oasis Palm - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oasis Palm - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Oasis Palm - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Oasis Palm - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Oasis Palm - All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include kayaking, surfing/body boarding, volleyball and more.

Where is Oasis Palm - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Escénica Tower and Langosta Beach. Nichupté Lagoon and Teatro de Cancún are also within 10 minutes.

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Reviews

Oasis Palm - All Inclusive Reviews

6.6

7.2

Cleanliness

2.0

Location

7.0

Staff & service

7.2

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 298 out of 1012 reviews
Rating 8 - Good. 212 out of 1012 reviews
Rating 6 - Okay. 179 out of 1012 reviews
Rating 4 - Poor. 136 out of 1012 reviews
Rating 2 - Terrible. 187 out of 1012 reviews

Reviews

8/10 Good

Shamit

Liked: Amenities
Disliked: Cleanliness
Room very ordinary but great food, amenities, entertainment was amazing...
Stayed 4 nights in Dec 2025

8/10 Good

Adrian

Liked: Amenities
Customer service was excellent. The food, the rooms were good! Enjoyed my time here!
Stayed 5 nights in Dec 2025

6/10 Okay

sandipkumar

Disliked: Staff & service, amenities, property conditions & facilities
Nothing to say but i wouldn't call this property resort but the motel. Rooms are outdated, there were no bath towel in room called multiple times and no one showed up. Food was ok could have been better. Beach was not properly maintained as well.
Stayed 3 nights in Dec 2025

2/10 Terrible

Harsh Kanaiyalal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a long wait of 3 hours to get just check in into our room and there was not enough vegetarian food options available. We have to go around to just get water as no one was responding in a good manner.
Stayed 5 nights in Dec 2025

10/10 Excellent

Suheily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need to upgrade rooms furnitures and bathrooms
Stayed 4 nights in Nov 2025

4/10 Poor

Marina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet and beach food was awful. Pools are freezing.
Stayed 7 nights in Nov 2025

2/10 Terrible

Jess

Disliked: Cleanliness, staff & service
Worst hotel I’ve ever stayed at! Huge outbreak of gastrointestis throughout the hotel. All members of my family severely sick for 4days out of our 7night stay. Queues for at least an hr every night to eat at the all inc restaurant in the evenings. Disgusting food. Cheap watered down spirits & beer, we had to go out & buy our own as it was literally undrinkable! Smell of sewage on the beach. Rude, lazy & unhelpful staff. Could not wait to leave. Christmas vacation ruined! Everyone else we spoke to around the pool said the same thing.
Stayed 7 nights in Dec 2025

10/10 Excellent

Sarah Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back!
Stayed 5 nights in Sep 2025

2/10 Terrible

Harsh Amitkumar

Disliked: Cleanliness, amenities, property conditions & facilities
They were not nice at all. Staff was extremely rude when we ask for help. On our first day it tool almost 4 hours to get us checked in. Their app doesn't work to book restaurants. There was no traditional mexican food available in buffet restaurant. When we ask for water bottles They mostly denied by saying they do not have water. They did same with fruits as well. I hated every single day i stayed at this resort. Water was smelly Couldn't take bath at all.
Stayed 5 nights in Dec 2025

2/10 Terrible

Daniela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible hotel from customer service to property. You had to make a line for everything for breakfast buffet and for dinner as well which we’ve never experienced at another resort. Not to mention the terrible customer service at check in super rude and took 4 hours to check us in there was a big line. Look it up on TikTok other guests made videos. Also when we got to the ro they were painting the walls!!!! Crazy, so please don’t waste your money
Stayed 4 nights in Nov 2025

6/10 Okay

Ivan

Liked: Staff & service, amenities, property conditions & facilities
decent enough
Stayed 4 nights in Oct 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad to go back there
Stayed 9 nights in Jul 2025

10/10 Excellent

Midi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, good food, kids friendly, nice staffs, pretty view, white sand, excellent internet, amazing shows, it worth to come second time.
Stayed 4 nights in Jul 2025

2/10 Terrible

Mrunal Pareshkumar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I did not enjoy my stay at Oasis Palm. Check-in was supposed to be at 3:00 PM, but even though we arrived before 2:30 PM, it took over two hours to get our room, which was extremely frustrating. I’ve stayed at many hotels and resorts before and have never experienced such a long and unexplained delay. The service was also very disorganized. When we asked for drinking water, the receptionist sent us to the coffee shop, and the coffee shop staff then told us to go to the restaurant. This back-and-forth was ridiculous and showed a lack of coordination. Additionally, the bathroom water had a bad smell, and the Wi-Fi connection was very poor throughout the stay. Overall, this was a disappointing experience and did not meet expectations.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent ambient, close to downtown
Stayed 4 nights in Jun 2025

4/10 Poor

Tiffeny

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The lines for food was crazy. If you showed up for breakfast at breakfast time you would wait 3 hours to eat. What is posted online as features of this resort ARE NOT what is actually in the resort. It is like a completely different resort. The kids pool is cool but in desperate need of a reno, the cement is all cut up and rips up feet. There are no fridges in the room, even though it states that there are fridges on expedia. The staff were nice but the resort itself was not great. Nice beach though.
Stayed 7 nights in Nov 2025

8/10 Good

Jackie Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but still acceptable. Food was good and lots of variety.
Stayed 6 nights in Aug 2025

10/10 Excellent

Shalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jul 2025

2/10 Terrible

Armando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean and there’s of other things I have pictures to share
Stayed 4 nights in Oct 2025

8/10 Good

Jose Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok unfortunately the drinks offered have low quality and the beers aren´t the best at all.
Stayed 4 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Very family friendly and lots for all members to do.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family vacation
Stayed 4 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family place!
Stayed 4 nights in Dec 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time, the food was good, most of the staff was friendly and helpful and the highlight is definitively the calm and kid friendly beach. We went with our kids, and it was a wonderful beach for them to explore, swim and have fun. The only thing I did not like was the fact that the bedroom did not have a balcony.
Stayed 5 nights in Jun 2025

8/10 Good

Heidy Socorro

Liked: Cleanliness, amenities, property conditions & facilities
I like the kid gaming area and the different variety of kid pools, but overall I wish they had better food selections. The room was up to date and clean. Great hotel for families!
Stayed 4 nights in Jun 2025