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The room and hotel were great. No free upgrade. The fireplace and turndown service was lovely. Facilities were good. Only dissapointments were breakfaat was really average. The massage was overly priced, massueses were not up to standard.
Made reservations on Expedia. I 'm also a Hilton Honors member. The hotel did not recognize that I was a honors member. I realized I would not get any points for staying at this hotel since it was booked by Expedia but they could have still treated me as a Honors member as do all they other hotels ...
Best location - Flat walk to all shops and local restaurants, right on the lake. Was granted an upgrade on arrival to have lake view without even asking. Staff were always friendly. Concierge very helpful. Valet service was always prompt. Would definitely stay again.
The hotel had a very nice lobby, clean and modern look to it. The room was more than adequate for a family of four given a king size bed and a double sofa. The king size bed was so comfortable. Great view of the lake from the window. The breakfast on level 6 was amazing. Great view, great selection ...
This is a really nice hotel right in the heart of Queenstown right on the waterfront. Buffet breakfast has a very large selection to choose from. I would get the waterfront room if you can as the hotel only has 4 levels so the views aren't that spectacular if you don't have a waterfront view. Easy ...
The hotel location is great and the staff very helpful. He rooms are very spacious. Housekeeping can be improved as occasionally the carpets are not well vacuumed and some toiletries not replaced. However housekeeping staff are very honest as I left my sunglasses behind and they found, kept and returned ...
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